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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
964 Reviews

964 Reviews of Goodson Acura of Dallas - Service Center

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July 19, 2024

It was my fist time here and it really was Great service , very friendly , car clean after the service and on time !!! More

by Alex Guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Goodson Acura of Dallas responded

Alex, thank you for sharing 5-stars! We're happy to hear our team is friendly and provided great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

July 17, 2024

This dealership service center is the best I have been to in all of Dallas. Johnathon Valdez takes the time to answer all questions. I won’t go anywhere else. More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Goodson Acura of Dallas responded

Jimbo, thank you for sharing 5-stars and noting that Jonathan was great to work with and answered all your questions! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

July 16, 2024

Took my car in for service and the dealer was professional, courteous, friendly and efficient. More

by Tom9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Goodson Acura of Dallas responded

Tom9, thank you for sharing 5-stars and noting that you had a great experience with Khang in service! We're pleased to hear he is exceptional to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 13, 2024

Great service experiences I have gotten for the past 4 years since I purchased my RDX. Khang has always taken good care of me every time I bring my car in for service. Great communicator as he keeps me p More

by Kevin.leung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The greeters as I drove up are always prompt to anssist and helpful.
Jul 13, 2024 -

Goodson Acura of Dallas responded

Kevin, thank you for sharing 5-stars! We're happy to hear Khang is professional and always takes great care of you! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

July 09, 2024

Jonathan Valdez is always helpful and a great representative for Goodson’s Service Department. Good guy! More

by mooremem@swbell.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Goodson Acura of Dallas responded

mooremem@swbell.net, thank you for sharing 5-stars and noting Jonathan is helpful and great! We appreciate your positive feedback. See you next time. Thanks again!

July 09, 2024

The absolute best service EVERY SINGLE TIME! !! Goodson is my dealership of choice!! Jonathan is always very attentive and keeps me abreast in a timely manner of everything going on with my vehic More

by honorj86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Goodson Acura of Dallas responded

honorj86, thank you for sharing 5-stars and noting Jonathan is amazing to work with! We appreciate your positive feedback. See you next time. Thanks again!

July 04, 2024

Short scheduling time, no need to wait weeks. Efficient and knowledgeable Service team. Shuttle service pickup from my office DT Dallas is a great benefit of using your dealership. The minor body More

by John C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel - shuttle driver -
Jul 04, 2024 -

Goodson Acura of Dallas responded

John, thank you for sharing 5-stars! We're happy to hear our team is efficient and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

July 03, 2024

Eric Johnson has been my service advisor ever since I started bringing my car to Goodson. He goes above and beyond every time. Eric is a 10+ star ⭐️ advisor in my book. Your whole service area and staff More

by kmg865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jul 04, 2024 -

Goodson Acura of Dallas responded

kmg865, thank you for sharing 5-stars! We're glad to hear Eric Johnson always goes above and beyond for you! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

June 13, 2024

Great service. My service advisor was excellent and it was obvious he knew his stuff. This dealership is not up to the Sewell level of customer service but it is cl More

by jstieve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Goodson Acura of Dallas responded

jstieve, thank you for sharing 5-stars! We're happy to hear our team is excellent and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

June 11, 2024

Roberto Ruiz was very enjoyable. He listened to my concerns and was very cordial, got my vehicle serviced, the recall taken care of and took care of another concern that I had. Rob More

by James R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Ruiz
Jun 11, 2024 -

Goodson Acura of Dallas responded

James, thank you for sharing 5-stars! We're happy to hear Roberto Ruiz is cordial, listened to your concerns, and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

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