Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
956 Reviews
Call Service Center (214) 692-2872

956 Reviews of Goodson Acura of Dallas - Service Center

Sort by
September 21, 2024

The service was impeccable! I without a doubt will continue to allow Goodson Acura to service my vehicle needs. I will also refer my friends and family to Goodson Acura! More

by reneederrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Report | Print
Sep 22, 2024 -

Goodson Acura of Dallas responded

reneederrick, thank you for sharing 5-stars! We're pleased to hear our team provides impeccable service! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

September 20, 2024

Thanks to Michelle service advisor taking care of my car she is very helpful and friendly More

by Loc Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Sep 20, 2024 -

Goodson Acura of Dallas responded

Loc Tran, thank you for sharing 5-stars and noting Michelle was helpful and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 20, 2024

Excellent service and communication during the entire process. The entire staff always puts the clients needs first. More

by lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Delgado
Report | Print
Sep 20, 2024 -

Goodson Acura of Dallas responded

lance, thank you for sharing 5-stars! We're glad to hear our team is communicative and provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 19, 2024

Goodson Acura of Dallas is AMAZING & provides exceptional customer service! They are prompt, polite & professional! Johnathan Valdez is one of a kind! More

by Williamsangelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Goodson Acura of Dallas responded

Williamsangelan, thank you for sharing 5-stars! We're glad to hear Johnathan Valdez and the rest of our team are prompt, polite and professional! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

September 17, 2024

Mr. Valdez was very understanding of my last minute request for a state inspection. So glad he was able to fit me in. More

by mbagnall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Goodson Acura of Dallas responded

mbagnall1, thank you for sharing 5-stars and noting Mr. Valdex was understanding of your last minute request. We appreciate your kind words and look forward to serving you additionally next time. Thanks again!

September 10, 2024

Always great service! !! If you had a 10 ⭐️ rating, I would give Goodson 10 stars!! More

by kmg865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Report | Print
Sep 10, 2024 -

Goodson Acura of Dallas responded

kmg865, thank you for sharing 5-stars! We're happy to hear our team always provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 06, 2024

Johnathan Valdez my service advisor at Goodson Acura today was outstanding. He explained everything to me clearly and kept in contact with me. I appreciate his service he took great care of me today. More

by RondaE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2024 -

Goodson Acura of Dallas responded

RondaE, thank you for sharing 5-stars and noting Johnathan Valdez is your favorite advisor! We appreciate your praise noting his great explanations. Let us know when we may serve you additionally. Thanks again!

September 01, 2024

Very professional and efficient staff. Thank you for the continued good service. I will return More

by fredrick.frowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Goodson Acura of Dallas responded

fredrick, thank you for sharing 5-stars! We're glad to hear our team is professional and efficient! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 01, 2024

Sales and senior dealership management are rascals, dishonest minions lacking moral guidance and good business judgment. The service department was satisfactory. More

by VERY unhappy buyer!!!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Goodson Acura of Dallas responded

We are so sorry to hear that your experience with us in service was less than stellar. Unfortunately, without your full name, we have no way to reference your recent visit and dig into the details. We would like to invite you to reach out to our General Manager, Ankur Javia directly at ajavia@goodsonacura.com or 214-379-5813. Ankur is anticipating your contact and yearns to connect and see what we can do to better serve you. See you next time. Thanks again!

August 31, 2024

Excellent service, very transparent, great customer service with friendly staff as well as a great mgr Eric Johnson. Thank you! More

by LatoyaBrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson service mgr 5 stars
Report | Print
Sep 01, 2024 -

Goodson Acura of Dallas responded

Latoya, thank you for sharing 5-stars and noting excellent service from Eric! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

1
...
4
5
6
...
96