Goodson Acura of Dallas - Service Center

Great service experiences I have gotten for the past 4 years since I purchased my RDX. Khang has always taken good care of me every time I bring my car in for service. Great communicator as he keeps me p years since I purchased my RDX. Khang has always taken good care of me every time I bring my car in for service. Great communicator as he keeps me posted via telephone or text on the status of when the car is ready for pick up. I am extremely satisfied with his service level and professionalism. One suggestion to make is that let’s hope the managment team is able to retain good Service Advisors, as I have encountered working with several Service Advisors prior. In the service business industry, it’s always good to have established a relationship and familiar with whom you are working with. More

The absolute best service EVERY SINGLE TIME! !! Goodson is my dealership of choice!! Jonathan is always very attentive and keeps me abreast in a timely manner of everything going on with my vehic !! Goodson is my dealership of choice!! Jonathan is always very attentive and keeps me abreast in a timely manner of everything going on with my vehicle. More

Jonathan Valdez is always helpful and a great representative for Goodson’s Service Department. Good guy! representative for Goodson’s Service Department. Good guy! More

Short scheduling time, no need to wait weeks. Efficient and knowledgeable Service team. Shuttle service pickup from my office DT Dallas is a great benefit of using your dealership. The minor body Efficient and knowledgeable Service team. Shuttle service pickup from my office DT Dallas is a great benefit of using your dealership. The minor bodywork was completed in a timely manner with quality results. I'll be back and recommend to others. More

Eric Johnson has been my service advisor ever since I started bringing my car to Goodson. He goes above and beyond every time. Eric is a 10+ star ⭐️ advisor in my book. Your whole service area and staff started bringing my car to Goodson. He goes above and beyond every time. Eric is a 10+ star ⭐️ advisor in my book. Your whole service area and staff far exceeds my expectations. Everyone is top notch!!! Thank you for taking such great care of me and my RDX!!! More

Great service. My service advisor was excellent and it was obvious he knew his stuff. This dealership is not up to the Sewell level of customer service but it is cl My service advisor was excellent and it was obvious he knew his stuff. This dealership is not up to the Sewell level of customer service but it is close. More

Roberto Ruiz was very enjoyable. He listened to my concerns and was very cordial, got my vehicle serviced, the recall taken care of and took care of another concern that I had. Rob He listened to my concerns and was very cordial, got my vehicle serviced, the recall taken care of and took care of another concern that I had. Roberto is an asset to your company and he needs to be recognized for his extra effort. My MDX was also washed and spotless when I got in it to leave. THANK YOU More

Eric did a great job. we got my car in and out with everything done. They even had the car washed we got my car in and out with everything done. They even had the car washed More

I have been bringing my Acuras (this is my fourth, either leased or purchased at Goodson) to Jonathan since 2015. Yesterday I needed a ride to pick up my car, and all valets were busy, so he came and picked leased or purchased at Goodson) to Jonathan since 2015. Yesterday I needed a ride to pick up my car, and all valets were busy, so he came and picked me up himself. Always recognizes me and is friendly. Now that's good service!!!! More

Robert Patton provided excellent service, he was polite, courteous and respectful, appreciate you Robert. Thank You! courteous and respectful, appreciate you Robert. Thank You! More