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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
931 Reviews

931 Reviews of Goodson Acura of Dallas - Service Center

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August 17, 2024

Goodson representatives have been very helpful with any of my issues since the first time I visited the dealership. Each of the people are highly knowledgeable and very congenial. They are the type of peop More

by Thomas Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
Aug 18, 2024 -

Goodson Acura of Dallas responded

Thomas, thank you for sharing 5-stars and noting that our team has been helpful in resolving issues on each visit. We appreciate your endorsement of our moral fiber and look forward to serving you additionally moving forward. Thanks again!

August 05, 2024

Rachel and Robert helped us during a stressful situation We had a flat and broke rim on busy interstate. Husband is Amputee. We felt safe with them. More

by irip81101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Rachel
Aug 05, 2024 -

Goodson Acura of Dallas responded

irip81101, thank you for sharing 5-stars! We're happy to hear Rachel and Robert are helpful! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

August 04, 2024

I was very satisfied. Courteous, flexible with scheduling and prompt service! I couldn’t be happier. More

by Vicki Roebuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Aug 04, 2024 -

Goodson Acura of Dallas responded

Vicki, thank you for sharing 5-stars and noting you were satisfied with our courteous team and flexible scheduling! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

August 02, 2024

Great customer service! I’m always impressed with the way they take care of my vehicle. I know I will get what I need but nothing I don’t need. Jonathan Valdez is excellent More

by Carol Raines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Goodson Acura of Dallas responded

Carol, thank you for the 5-stars and noting that you received great customer service! We appreciate your praise and look forward to serving you additionally next time. Thanks again!

July 24, 2024

The service adviser was very very friendly yet professional. I would definitely come back as this was my first time. Thank you Khang More

by eo_pius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Goodson Acura of Dallas responded

eo_pius, thank you for sharing 5-stars and noting that the service was friendly and professional. We appreciate your endorsement regarding working with Khang! See you next time. Thanks again!

July 21, 2024

Always have a great experience with fair pricing and great service! Goodson keeps their employees long term which usually indicates a great work environment More

by tonijenea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Colston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Patton
Jul 21, 2024 -

Goodson Acura of Dallas responded

tonijenea, thank you for sharing 5-stars! We're glad to hear our team always provides a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

July 20, 2024

Service advisor has great customer service he’s a good worker appreciate his great attitude he has! More

by Rick_cantu77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2024 -

Goodson Acura of Dallas responded

Rick_Cantu77, thanks for sharing 5-stars and noting your service advisor was great to work with! We appreciate your praise. See you next time. Thanks again!

July 19, 2024

It was my fist time here and it really was Great service , very friendly , car clean after the service and on time !!! More

by Alex Guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Goodson Acura of Dallas responded

Alex, thank you for sharing 5-stars! We're happy to hear our team is friendly and provided great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

July 17, 2024

This dealership service center is the best I have been to in all of Dallas. Johnathon Valdez takes the time to answer all questions. I won’t go anywhere else. More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Goodson Acura of Dallas responded

Jimbo, thank you for sharing 5-stars and noting that Jonathan was great to work with and answered all your questions! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

July 16, 2024

Took my car in for service and the dealer was professional, courteous, friendly and efficient. More

by Tom9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Goodson Acura of Dallas responded

Tom9, thank you for sharing 5-stars and noting that you had a great experience with Khang in service! We're pleased to hear he is exceptional to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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