965 Reviews of Goodson Acura of Dallas - Service Center
Great service 5***** He take care everything. Fast service Nice waiting area Complementary car wash I'm extremely satisfied. Fast service Nice waiting area Complementary car wash I'm extremely satisfied. More
I received my vehicle after a couple of days being worked on and the issue was not fixed. The vehicle is in worst shape at this point and I don’t feel safe driving it. I’ve had to contact my service advisor on and the issue was not fixed. The vehicle is in worst shape at this point and I don’t feel safe driving it. I’ve had to contact my service advisor again for assistance More
I arrived at 11am for an oil change and state inspection. Acura quickly shuttled me to a nearby coffee spot while they worked in my car. When I returned I was checked out quickly by your friendly staff and k Acura quickly shuttled me to a nearby coffee spot while they worked in my car. When I returned I was checked out quickly by your friendly staff and knowledgeable advisor who confirmed that my tires were in good condition contrary to what was on the multipoint inspection. Thank you always for your honesty and help. More
Very professional, responsive, and kept me informed as to status of service. Highly recommend Bobby Carroll. status of service. Highly recommend Bobby Carroll. More
Goodson Acura the BEST Service Dept in DFW! At a challenging season in my life when many things are going wrong (all at the same time, it's great to know when things go wrong with my car, I can At a challenging season in my life when many things are going wrong (all at the same time, it's great to know when things go wrong with my car, I can trust my Advisor Khang, to give me sound advise to address my cars needs. I drive A LOT, so I bought a reliable Acura MDX so I wouldnt have to worry about the wear and tear when driving over 1,000 miles in just a few days. When things go wrong, Goodson Acura will always run a report to give me insight to whats happening with my car. Khang, my trusted advisor consistently takes the time to explain whats happening, what needs to be done to fix it including timing and projected costs, so I can have a peace of mind about the decisions Im making to fix it. Ive been a Goodson Acura Service customer for well over 10+ years and would not consider taking my car anywhere else! They always take great care of my concerns with my car. Their exceptional service makes the difference, whether it’s with my trusted advisor, Khang, his manager, Bobby, the service techs, or any of the team in the Service Dept, they set the standard for exceptional service for me. I appreciate all they do, THANK YOU! More
Good service for cars when ever make an appointment. Very professional staff and service. See you soon next service. Very professional staff and service. See you soon next service. More
Excellent customer service and experience. Vey knowledge and caring. Definitely would recommend to friends and family. They definitely go out of their way to help and assist you. Vey knowledge and caring. Definitely would recommend to friends and family. They definitely go out of their way to help and assist you. More
Was great, quick in and out. Good service. Jonathan was wellcoming! And answered all my questions! Good service. Jonathan was wellcoming! And answered all my questions! More
I had my car serviced at Goodson Acura on Lemmon Ave. , and the technician and staff were great! Brent Parker was excellent from the moment I got there until the time I pick up my car. He explained ever , and the technician and staff were great! Brent Parker was excellent from the moment I got there until the time I pick up my car. He explained everything to me and put me into a complimentary car until mine was completed. Highly recommend them. More