Back

Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
965 Reviews

965 Reviews of Goodson Acura of Dallas - Service Center

Sort by
September 08, 2023

Great service 5***** He take care everything. Fast service Nice waiting area Complementary car wash I'm extremely satisfied. More

by 25muhammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Goodson Acura of Dallas responded

25muhammad, thank you for sharing 5-stars! We're happy to hear our team provided a great experience with fast service, a complimentary wash and a nice waiting area! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 02, 2023

I took my car in because it was making some noise by the wheel. Michelle and her team took care of me and the car came back fixed. More

by alangp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Serrato
Sep 02, 2023 -

Goodson Acura of Dallas responded

alangp, thank you for sharing 5-stars! We're glad to hear Michelle and the rest of our team took care of you! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

August 31, 2023

I received my vehicle after a couple of days being worked on and the issue was not fixed. The vehicle is in worst shape at this point and I don’t feel safe driving it. I’ve had to contact my service advisor More

by rene_garza31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Khang Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

I arrived at 11am for an oil change and state inspection. Acura quickly shuttled me to a nearby coffee spot while they worked in my car. When I returned I was checked out quickly by your friendly staff and k More

by lilianargueta85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Aug 31, 2023 -

Goodson Acura of Dallas responded

lilianargueta85, thank you for sharing 5-stars! We're pleased to hear our team is friendly, knowledgeable and honest! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

August 28, 2023

Very professional, responsive, and kept me informed as to status of service. Highly recommend Bobby Carroll. More

by JCartwright551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Parker
Aug 29, 2023 -

Goodson Acura of Dallas responded

JCartwright551, thank you for sharing 5-stars and noting a very profesional, responsive experience with Bobby! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

August 23, 2023

Goodson Acura the BEST Service Dept in DFW! At a challenging season in my life when many things are going wrong (all at the same time, it's great to know when things go wrong with my car, I can More

by Jz Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Techs and Entire Service team
Aug 24, 2023 -

Goodson Acura of Dallas responded

Jz, thank you for sharing 5-stars! We're happy to hear Khang, Bobby and the rest of our team provided a great experience and set the standard for exceptional service! We appreciate your feedback and look forward to serving you additionally in the future. Best wishes!

August 22, 2023

Good service for cars when ever make an appointment. Very professional staff and service. See you soon next service. More

by gkakadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Goodson Acura of Dallas responded

gkakadia, thank you for sharing 5-stars and noting your service experience working with Bobby! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

August 20, 2023

Excellent customer service and experience. Vey knowledge and caring. Definitely would recommend to friends and family. They definitely go out of their way to help and assist you. More

by enocmontenegro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2023 -

Goodson Acura of Dallas responded

enocmontenegro, thank you for sharing 5-stars! We're glad to hear our team is knowledgeable and provided excellent customer service! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

August 20, 2023

Was great, quick in and out. Good service. Jonathan was wellcoming! And answered all my questions! More

by elmjati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2023 -

Goodson Acura of Dallas responded

elmjati, thank you for sharing 5-stars! We're happy to hear Jonathan is welcoming and provided good service! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

August 16, 2023

I had my car serviced at Goodson Acura on Lemmon Ave. , and the technician and staff were great! Brent Parker was excellent from the moment I got there until the time I pick up my car. He explained ever More

by vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Parker
Aug 17, 2023 -

Goodson Acura of Dallas responded

Vickie, thank you for sharing 5-stars! We're happy to hear our team is efficient and provides great service and working with Brent was excellent! We appreciate your feedback and look forward to serving you additionally in the future! Thanks again!

...
17
...