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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
965 Reviews

965 Reviews of Goodson Acura of Dallas - Service Center

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October 31, 2023

Outstanding service from this dealership from service advisor to mechanics! The moment I walked in I was greeted with a smile and fast service. Robert Patton was extremely professional and knowledgeable More

by Letty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton (Service Advisor)
Nov 01, 2023 -

Goodson Acura of Dallas responded

Letty, thank you for sharing kind words regarding your recent experience in service with Robert. We're pleased to hear he was extremely professional and knowledgeable and made sure you understood the maintenance necessary for my vehicle. We look forward to serving you additionally when the time comes. Thanks again!

October 20, 2023

Great place to do business with I will go here on my next purchase for sure More

by Hortega072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Hortega072 responded

Great place

Oct 23, 2023 -

Goodson Acura of Dallas responded

Hortega072, thank you for sharing 5-stars! We're happy to hear you found our location a great place to shop! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 07, 2023

I was very pleased when we drove into the bay it was not a long wait and a sweet gentleman was taking care of us. We were getting an oil change. We had a wait of 2.5 hrs, but the waiting environment was g More

by danna3188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 08, 2023 -

Goodson Acura of Dallas responded

danna3188, thank you for sharing praise and noting your experience with Eric. We appreciate your endorsement of the experience and our facility. See you next time. Thanks again!

Oct 08, 2023 -

danna3188 responded

Absolutely! Wonderful facility and great staff.

October 03, 2023

Never had an issue in 10 years with service and maintenance of my Acura ILX More

by Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle / Service Department
Oct 04, 2023 -

Goodson Acura of Dallas responded

Turner, thank you for sharing 5-stars! We're glad to hear our team consistently provides problem-free service! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

October 02, 2023

Service was completed when promised. There were no surprises with the cost. Everything was performed in a professional manner. More

by jjdbonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Goodson Acura of Dallas responded

jjdbonner, thank you for sharing 5-stars and noting that sevice was completed on time. We love hearing there were no surprises and everything was performed in a professional manner. See you next time. Thanks again!

September 28, 2023

My service advisor did a good job of keeping me up-to-date on the status of my vehicle. I like the fact that the technician came and picked up my vehicle and dropped it off. I was still concerned a More

by rene_garza31
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Goodson Acura of Dallas responded

rene, thank you for sharing 4-stars! We're happy to hear our team kept you up to date and did an overall good job! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

September 25, 2023

My service advisor Johnahan was very helpful and fast. The lobby was nice and clean. More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Goodson Acura of Dallas responded

Jimbo, thank you for sharing 5-stars! We're glad to hear Johnathan is helpful and fast! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

September 18, 2023

I had a great experience at Goodson Acura’s service department. They made the whole process quick, simple and affordable. More

by vrup21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ankur Javia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Parker
Sep 19, 2023 -

Goodson Acura of Dallas responded

vrup21, thanks for sharing 5-star praise and noting you had a great experience with us in service. We appreciate your endorsement and we look forward to serving you additionally when the time comes. Thanks again!

September 12, 2023

Eric very very nice and I appreciate how he treated me when I arrived excellent job More

by shurun23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 13, 2023 -

Goodson Acura of Dallas responded

shurun23, thank you for sharing 5-stars and noting that working with Eric was an excellent experience! We appreciate your endorsement and look forward to serving you additionally when the time comes. See you next time. Thanks again!

September 09, 2023

Professional; good communication; feeling they have my best interest at heart; quick service; on time when promised More

by ktoone9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Goodson Acura of Dallas responded

ktoone9, thank you for sharing 5-stars! We're glad to hear our team is professional and communicative! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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