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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
965 Reviews

965 Reviews of Goodson Acura of Dallas - Service Center

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November 20, 2023

The management and staff were very attentive to my concern about the problem my wife has experienced with my MDX Type S. We left their dealership satisfied More

by jrtaylor74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

jrtaylor74 responded

What more can I say?

November 19, 2023

Khang is my trusted advisor. He gives great advice and is consistently honest about what is happening with my car. I had to make some tough decisions about my MDX, and your guida More

by Jz Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Goodson Acura of Dallas responded

Jz Fields, thank you for sharing 5-stars! We're happy to hear Khang gives great advice and is consistently honest! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

November 19, 2023

Johnathan Valdez and his guys always done an excellent service to us! Thank you so much! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pick up my I don’t remember his name
Nov 19, 2023 -

Goodson Acura of Dallas responded

Jz, thank you for sharing 5-stars! We're pleased to hear Johnathan Valdez provides excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

November 18, 2023

I appreciated Larry's professionalism, his prompt communication with me regarding the service my car needed and looking into what was covered under warranty. I also appreciated that the waiting room More

by cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Nov 18, 2023 -

Goodson Acura of Dallas responded

cristina, thank you for sharing 5-stars! We're happy to hear Larry is professional, prompt and communicative! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

November 17, 2023

Very pleased with all service we receive on our Acura at Goodson Acura. Khang Nyguen is a very knowledgeable and highly professional service advisor. Won’t go anywhere else! We live 10 minutes from another More

by srozenburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ankur Javia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Goodson Acura of Dallas responded

srozenburg, thank you for sharing 5-stars! We're happy to hear Khang Nyguen is knowledgeable and professional! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

November 14, 2023

Awesome staff and service. Just got my vehicle back from service. Everything done so well. More

by Narayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Nov 15, 2023 -

Goodson Acura of Dallas responded

Narayan, thank you for sharing 5-stars! We're happy to hear our team provides awesome service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

November 10, 2023

Excellent service and excellent people’s. you will feel like in a vacation room when you are waiting. More

by Joy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Joy55 responded

The person working in the Godson Acura Dallas dealers are so nice and so specialty. When they do the service work, you just relax in the waiting room and take a short piece vacation.

November 09, 2023

My service advisor, Eric is top notch! !! Professional, friendly and always takes care of my car service needs. More

by kmg865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Nov 09, 2023 -

Goodson Acura of Dallas responded

kmg865, thank you for sharing 5-stars! We're happy to hear Eric is professional and friendly! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

November 08, 2023

Good service I highly recommend it! !!! Very good staff!! Every time I do my services with it, the treatment is the best. More

by Menazetino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Nov 08, 2023 -

Goodson Acura of Dallas responded

Menazetino, thank you for sharing 5-stars and noting your experience with Jonathan Valdez! We appreciate your praise and we look forward to serving you additionally next time. Thanks again!

November 04, 2023

Professional and have great employees always helpful with any concerns or quesions that I have. Shout to Ms. Darlene and Khan for your positive attitude. Always glad to see you both. More

by anniejne@swbell.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Goodson Acura of Dallas responded

Thank you for sharing 5-stars and noting Darlene and Khan in particular! We love hearing they add to your experience on each visit. We're happy to see our team provided an excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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