Goodson Acura of Dallas - Service Center

Jonathan and his team were awesome! He explained everything I need to know and overdelivered. Very happy. He explained everything I need to know and overdelivered. Very happy. More

Service agent Jonathan was kind, accommodating, and helpful. The service ended up taking 5 1/2 hours instead of the anticipated 1 1/2 hours, but they got me in a loaner car about halfway through. I und helpful. The service ended up taking 5 1/2 hours instead of the anticipated 1 1/2 hours, but they got me in a loaner car about halfway through. I understand issues arise. The only reason this is not a five star rating is because it would’ve been nice to have some more regular updates throughout the process. More

My service advisor was great! I plan to return for all services for my vehicle. Easily located with awesome hours of operation. Very pleased with my first visit!! I plan to return for all services for my vehicle. Easily located with awesome hours of operation. Very pleased with my first visit!! More

Jonathan Valdez is exceptional, the mechanics do agood and thorough job of servicing my car. I only use Goodson Acura for servicing my car that has 104,000 miles. and thorough job of servicing my car. I only use Goodson Acura for servicing my car that has 104,000 miles. More

Eric Johnson is the epitome of customer service! He is the reason I stopped taking my car to my local mechanic & switched back to the dealership!! You should feel really fortunate to have him on y He is the reason I stopped taking my car to my local mechanic & switched back to the dealership!! You should feel really fortunate to have him on your team! If I ever get a non-Acura vehicle, I'm stealing him & taking him to another dealership! More

Good experience with Larry Teryek. He communicated my car status daily for a warranty issue over the holiday. He communicated my car status daily for a warranty issue over the holiday. More

The service department was very clean. My service advisor Michelle was great. Very knowledgeable and efficient. Will definitely come back and ask for her again for my future service needs. My service advisor Michelle was great. Very knowledgeable and efficient. Will definitely come back and ask for her again for my future service needs. More

Service is king. Great attention to the customer. Keeps me coming back. Recommend to others. Great attention to the customer. Keeps me coming back. Recommend to others. More

I get my RDX SERVICED ONLY AT Goodson Acura in Dallas Texas. I agree with Goodson's high customer service ratings. THANKS! Texas. I agree with Goodson's high customer service ratings. THANKS! More

Kang and Roberto are honest advisors. I’ve been working with Kang for several years and appreciate his honesty. Roberto is newer but he’s nice, responsive and knowledgeable too. I’ve been working with Kang for several years and appreciate his honesty. Roberto is newer but he’s nice, responsive and knowledgeable too. More