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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
964 Reviews
Call Service Center (214) 692-2872

964 Reviews of Goodson Acura of Dallas - Service Center

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March 28, 2024

The service department is highly customer oriented and provided excellent service , wash my car in a timely manner! Highly recommend Goodson Acura Service More

by Ljcrowl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Goodson Acura of Dallas responded

Ljcrowl, thank you for sharing 5-stars and noting our service department is highly customer oriented and provided excellent service. We appreciate your positive feedback and look forward to serving you additionally next time. Thanks again!

March 26, 2024

Jonathan Valdez is amazing and he goes over and beyond to make sure his customers have an amazing experience at Goodson Acura! More

by Shameka Brackens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Goodson Acura of Dallas responded

Shameka, thank you for sharing 5-stars! We're pleased to hear Jonathan Valdez goes above and beyond to make sure his customers have an amazing experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 25, 2024

My service advisor Robert at Goodson Acura, Dallas Texas is professional and excelllent customer service. More

by Imee Fajardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Mar 25, 2024 -

Goodson Acura of Dallas responded

Imee, thank you for sharing 5-stars! We're happy to hear Robert is professional and provides excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 20, 2024

Clean, friendly, professional service. Comfortable waiting room. Checked car over and only performed necessary and appropriate maintenance. More

by Gay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Ruiz
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Mar 21, 2024 -

Goodson Acura of Dallas responded

Gay, thank you for sharing 5-stars and noting clean, friendly, professional service and a comfortable waiting room. We appreciate your praise and look forward to serving you additionally next time. Thanks again!

March 16, 2024

Goodson Service was organized and fast. The whole process was explained and communication was in a timely manner. I could not ask for a better experience. Thanks, guys! More

by ogionami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2024 -

Goodson Acura of Dallas responded

ogionami, thanks for sharing 5-stars and noting that we were organized and quick. We appreciate your praise noting timely service and we look forward to serving you additionally moving forward. Thanks again!

March 06, 2024

They are convenient, thorough, detailed and communicate appropriately through the whole process. I highly recommend. More

by Pjh5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Goodson Acura of Dallas responded

Pjh5150, thank you for sharing 5-stars and noting that Khang was excellent to work with! We appreciate your endorsement and look forward to serving you additionally in the future, Thanks again!

March 05, 2024

Reasonable prices compared to Lexus. Service Managers never try to pressure to get unnecessary services/jobs. Overall, great value for money. More

by Acura-Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2024 -

Goodson Acura of Dallas responded

Acura-Fan, thank you for sharing 5-stars! We're pleased to hear our team provides great value for the money! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 04, 2024

Trustworthy advisor, Jonathan Valdez is available by cell phone and gets me the best service and timely appointment. More

by Wrgibson4
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Goodson Acura of Dallas responded

wrgibson4, thank you for sharing 5-stars! We're happy to hear Jonathan Valdez provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 02, 2024

They were able to do my service within under an hrs time. Was so happy didn’t want to have to wait an 1hr 30min for an oil change. More

by artiques23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Mar 02, 2024 -

Goodson Acura of Dallas responded

artiques23, thank you for sharing 4-stars! We're happy to hear our team provided quick service! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

March 01, 2024

Excellent service and competitive pricing! Wouldn’t go anywhere else. Always quick into a loaner car. More

by Annbakes7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Mar 02, 2024 -

Goodson Acura of Dallas responded

Annbakes7, thank you for sharing 5-stars! We're happy to hear our team provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

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