Goodson Acura of Dallas - Service Center

Everyone was friendly, courteous and professional at the dealership—from the gentlemen bringing my car up, Johnathan, the advisor, the lady going over the loaner car, to the cashier. Everyone smiled and gr dealership—from the gentlemen bringing my car up, Johnathan, the advisor, the lady going over the loaner car, to the cashier. Everyone smiled and greeted me. It was easy to see they all enjoyed working there. Thank you everyone. More

Quick, efficient service. Personnel is very friendly and accommodating. I was in and out in just an hour for oil change, new wiper blades, and batteries for 2 fobs. Excellen Personnel is very friendly and accommodating. I was in and out in just an hour for oil change, new wiper blades, and batteries for 2 fobs. Excellent experience. More

I’m very happy with the service and treatment that I got thank you so very much thank you so very much More

Good service with reasonable wait times and comfortable waiting room. They do try to upsell but will take no for an answer. waiting room. They do try to upsell but will take no for an answer. More

Great customer service. Went behon to help me specifically Hunday sales agent. Excellent person and honest Went behon to help me specifically Hunday sales agent. Excellent person and honest More

Picked up my brand new Integra, and there were bubbles in the tint on all windows. There was also a shield underneath the car that was missing. Tech came and picked up my car for service and dropped off a lo the tint on all windows. There was also a shield underneath the car that was missing. Tech came and picked up my car for service and dropped off a loaner on the side of the road which I didn't use. Service advisor called me back and said she didn't see any bubbles on the tint on any of the windows. I told her all windows have bubbles. She said she'll look again. Advisor Michelle called back and said they re-tinted all 4 windows. I said 4? What about the hatch? She said she didn't look at the hatch. Michlle called the next day and said all windows are re-tinted now and the shield has been replaced. In the mean time, the loaner that was left on the side of the road was involved in a hit and run. Now I'm having to pay $1,500 deductible for something I didn't do or use. Cashier told me they may refund the deductible. It depends on my insurance. Still waiting on my refund. Will update review with any progress. More

The management and staff were very attentive to my concern about the problem my wife has experienced with my MDX Type S. We left their dealership satisfied concern about the problem my wife has experienced with my MDX Type S. We left their dealership satisfied More

Johnathan Valdez and his guys always done an excellent service to us! Thank you so much! service to us! Thank you so much! More

Khang is my trusted advisor. He gives great advice and is consistently honest about what is happening with my car. I had to make some tough decisions about my MDX, and your guida He gives great advice and is consistently honest about what is happening with my car. I had to make some tough decisions about my MDX, and your guidance and honest recommendations made the difference. Thank you Khang, I appreciate you! More

I appreciated Larry's professionalism, his prompt communication with me regarding the service my car needed and looking into what was covered under warranty. I also appreciated that the waiting room communication with me regarding the service my car needed and looking into what was covered under warranty. I also appreciated that the waiting room was comfortable and offered coffee and goodies and that my car was washed. Thank you for your attention to detail More