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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
964 Reviews
Call Service Center (214) 692-2872

964 Reviews of Goodson Acura of Dallas - Service Center

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April 28, 2024

Johnathan Valdez attended to all my car needs and he kept me updated on the progress of my vehicle along the way. His dedication and hard work is greatly appreciated! More

by Shameka Brackens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Goodson Acura of Dallas responded

Shameka, thank you for sharing 5-stars and noting that Johnathan has been excellent to work with in service. We appreciate your business and your endorsement and we look forward to serving you additionally in the future. Thanks again!

April 25, 2024

Very helpful and efficient with a tire issue. Respectful of my time restraint. Roberto was awesome. More

by D Hunt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
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Apr 26, 2024 -

Goodson Acura of Dallas responded

D Hunt, thank you for sharing 5-stars and noting that our team was helpful in resolving the issue with your tire. We appreciate your business and your feedback and we look forward to serving you additionally next time. Thanks again!

April 21, 2024

The Dallas service center always does an excellent job on my car and keep me informed on More

by DELTON 69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Goodson Acura of Dallas responded

Delton, thank you for sharing 5-stars and noting that our service center always does a great job on your car and keeping in communication! We appreciate your tag of Jonathan! Let us know when we may serve you additionally. Thanks again!

April 13, 2024

Eric, my service advisor was very professional and informative. Very neat and clean space customers. More

by cb906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
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Apr 14, 2024 -

Goodson Acura of Dallas responded

cb906, thank you for sharing 5-stars and noting Eric was great to work with in service. We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

April 13, 2024

Great dealership experience. Auto pick up and delivery from my home was a plus and loaner car was great. Service staff was attentive and kept me informed. More

by JB
Recommend Dealer
Yes
Employees Worked With
Michelle S
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Apr 13, 2024 -

Goodson Acura of Dallas responded

JB, thank you for sharing 5-stars! We're glad to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

April 12, 2024

Another great experience at Goodson Acura! My Service guy, Khang is consistently, exceptional. He gets me in and out in a timely manner and takes great care of my car. Thanks Khang and Goodson More

by Jz Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Goodson Acura of Dallas responded

Jz Fields, thank you for sharing 5-stars! We're happy to hear Khang is consistently exceptional! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

April 02, 2024

The service department does great work. I love the Acura brand and the service department is why I purchased my second and third Acura from Goodson. More

by jcl55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Goodson Acura of Dallas responded

jcl55, thank you for sharing 5-stars! We're happy to hear our team does great work and earned your business! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 31, 2024

The service center took care of the service call I wanted them to address. Robert was keen to understand my requests and attentive to what needs to be done, he took care of the service. More

by yeahme2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Apr 01, 2024 -

Goodson Acura of Dallas responded

Thank you for sharing 4-stars. We appreciate your praise and pleased to hear that the service department took care of all your needs. We look forward to working towards earning the fifth star on future visits. See you next time. Thanks again!

March 30, 2024

Excellent customer service by John Valdez, Quickly diagnosed the problem and was it solved. Gamboa More

by Lzgamboa92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Goodson Acura of Dallas responded

Lzgamboa92, thank you for sharing 5-stars and noting excellent customer service from John! We appreciate your kind words. See you next time. Best wishes!

March 30, 2024

Service manager and his staff were Considerate, helpful, knowledgeable and provided exceptional service beyond expectations. More

by Cathy Zier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -

Goodson Acura of Dallas responded

Cathy, thank you for sharing 5-stars and noting that the service manager and the team were considerate and helpful! We appreciate your business and your praise. See you next time. Thanks again!

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