Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Goodson Acura of Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.9
1,625 Reviews
As DFW’s #1 Customer Rated Premier Luxury Acura Dealer, Goodson Acura of Dallas has been family owned & operated since 1986. We believe in True Transparency Pricing & a Next Level Customer Experience not only when you purchase from us but throughout your ownership experience. We are proud to be the #1 choice for service in DFW with Accelerated Service in 60 minutes or less (or it’s free)...
Contact Dealership
View Awards
Today: 9:00 AM - 8:00 PM Open Now
View All Hours

4801 Lemmon Ave

Dallas, TX

75219

Directions

By Type

Showing 1,625 reviews

January 31, 2024

Everyone is always very friendly and professional. Although I always think the diagnostic charge is expensive. I was charged $194 for them to find out my battery cables were loose and a little corro More

by dmbpgb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Report | Print
Jan 31, 2024 -

Goodson Acura of Dallas responded

dmbpgb, thank you for sharing 5-stars and noting your service visit was successful! We appreciate your constructive feedback regarding the diagnostic charge and will pass that along. Let us know when we may serve you additionally. Thanks again!

January 31, 2024

Got there a little after 2. Didn't leave until around 5. Appreciated thorough test drive by Courtney and the help given by Giles. Never in my buying experience was I ever intro More

by M.O.P.S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Colston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giles Finance
Report | Print
Jan 31, 2024 -

Goodson Acura of Dallas responded

M.O.P.S, thank you for sharing 5-stars! We're happy to hear Courtney, Giles and the rest of our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 25, 2024

Excellent customer service from start to finish. I would highly recommend them to absolutely everyone. More

by Jane F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paxton
Report | Print
Jan 25, 2024 -

Goodson Acura of Dallas responded

Jane, thank you for sharing 5-stars and noting excellent customer service! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 20, 2024

Every experience is wonderful, fast and pricing is great. Khang is always kind and gives his full undivided attention to you. More

by Emaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Goodson Acura of Dallas responded

Emaldonado, thank you for sharing 5-stars! We're happy to hear Khang is always kind and provided a wonderful experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 13, 2024

Jonathan and his team were awesome! He explained everything I need to know and overdelivered. Very happy. More

by tgabel04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2024 -

Goodson Acura of Dallas responded

tgabel04, thank you for sharing 5-stars! We're happy to hear Jonathan and the rest of our team are awesome! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 13, 2024

My service advisor, Retired Bert is always pleasant, keeps me informed about the progress of my repair and makes sure I understand the repair. More

by nancypowers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jan 13, 2024 -

Goodson Acura of Dallas responded

nancypowers1, thank you for sharing 5-stars! We're happy to hear Bert is always pleasant and keeps you informed! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

January 12, 2024

My service advisor was great! I plan to return for all services for my vehicle. Easily located with awesome hours of operation. Very pleased with my first visit!! More

by Kansas86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Report | Print
Jan 12, 2024 -

Goodson Acura of Dallas responded

Kansas86, thank you for sharing praise regarding your experience with Robert! We appreciate your endorsement of your recent service. Let us know when we may have the pleasure to serve you additionally. Thanks again!

January 12, 2024

Service agent Jonathan was kind, accommodating, and helpful. The service ended up taking 5 1/2 hours instead of the anticipated 1 1/2 hours, but they got me in a loaner car about halfway through. I und More

by mva07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George - parts. 5 stars.
Report | Print
Jan 12, 2024 -

Goodson Acura of Dallas responded

mva07, we appreciate your business and your constructive feedback regarding the process. We're sorry to hear that your service took longer than anticipated and that the communication could have been better. We want you to know we're passing your feedback along to leadership for review and look forward to better serving you and earning the fifth star on future visits. Thanks again. Best wishes!

More
January 10, 2024

Jonathan Valdez is exceptional, the mechanics do agood and thorough job of servicing my car. I only use Goodson Acura for servicing my car that has 104,000 miles. More

by FelixTarvin@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Goodson Acura of Dallas responded

FelixTarvin@, thank you for sharing 5-stars! We're happy to hear Jonathan Valdez is exceptional! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

January 08, 2024

Eric Johnson is the epitome of customer service! He is the reason I stopped taking my car to my local mechanic & switched back to the dealership!! You should feel really fortunate to have him on y More

by SydneeF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Report | Print
Jan 08, 2024 -

Goodson Acura of Dallas responded

SydneeF, thank you for sharing 5-stars! We're happy to hear Eric Johnson provided great customer service! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

1
...
21
22
23
...
163