Goodfella's Motor Company
Tacoma, WA
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Dishonest Dealership That Sells Unsafe / Unsound Vehicles I honestly should have paid closer attention to the previous reviewers that purchased cars from Goodfellas with mechanical issues; there are a lot of I honestly should have paid closer attention to the previous reviewers that purchased cars from Goodfellas with mechanical issues; there are a lot of them. They are, however, well hidden mixed in with bogus reviews. We purchased a VW Toureg from these guys a few weeks ago and have had nothing but issues with it since we left the dealership. When we negotiated our price with the dealer, after a few back and forth passes, they kept saying they wouldn't go any lower in price because of how well maintained the car was and they kept mentioning the amazing shape it was in. This is very humorous to think about now because, when I called them and told them the vehicle was having issues, they said "yeah, well it is a sub-$10,000 used car ya know!" They went on to say that they don't inspect the vehicles themselves which seems like a very convenient way of skirting issues with the buyers that inevitably end up with junkers. The bottom line is that we got 3 different quotes for the repairs on the vehicle we JUST bought and the average expense is almost as much as we paid for the SUV. In short, we got taken. Each repair facility said that the almost every issue we are having with the Toureg would have been extremely evident to anyone doing ANY sort of mechanical check on the car like Goodfellas say they had done. These items would have been known to the selling dealer and they decided to off the car to unsuspecting buyers anyway. Two of the facilities went on to comment that the check engine light (which wasn't on until we took the vehicle home) was likely manually overridden by Goodfellas. Not the sign of a reputable dealer. I explained all of this to Tara and Mike (owners of the dealership) and they have not been willing to do anything about it. At one point Mike did say to "just drive the car until it explodes and hope that you get some good life out of it. Then you can just buy a new engine on eBay and have some 'local yocal' put in in for you and you 'might' only then be out $2000 or $3000." This is a real quote from these guys when presented with existing repair issues they well knew about a couple of which also pose serious safety concerns on a vehicle that is being used to drive small children around. We are in the beginning stages of going to the Attorney General and the Better Business Bureau with this case and we will also be starting a class action lawsuit as well. If you or anyone you know purchased a vehicle from Goodfellas and very shortly after purchase had mechanical or electrical issues we would like to hear from you. We will be generating a website for the class action suit soon but, in the meantime, if you want to contact us about how you can be a part of it, simply message us back and we will connect with you. More
Best Auto Buying Experience I've Ever Had Working with Kyle, Tara and Mike was a truly enjoyable experience. Forget EVERYTHING you've known about purchasing a pre-owned car. No pressure, ver Working with Kyle, Tara and Mike was a truly enjoyable experience. Forget EVERYTHING you've known about purchasing a pre-owned car. No pressure, very supportive and helpful. These guys redefine auto sales. I'm grateful and will tell everyone I know that is looking for a pre-owned car. Go to Goodfella's FIRST! Thanks again! Al More
ms douglas I bought a BMW x5 no pressure very nice and professional people wasn't just trying to make a sale but took care of me I would advise anyone to go to t I bought a BMW x5 no pressure very nice and professional people wasn't just trying to make a sale but took care of me I would advise anyone to go to them looking for a used car. More
My recent purchase of a mazda3 hatchback is my second purchase with Goodfellas over the past few years. All representatives are very helpful, family friendly, and honest. Anytime I hear my family or frie purchase with Goodfellas over the past few years. All representatives are very helpful, family friendly, and honest. Anytime I hear my family or friends are looking to buy a car I recommend they go to Goodfellas. Whenever I am in need of a car this is my first stop! Thanks Goodfellas!! -Angelina A. More
We had a terrific experience buying our used automobile from Goodfella's Motor Company and would recommend that anyone looking to buy a used car visit them! Zach Smith was a wonderful salesman and created from Goodfella's Motor Company and would recommend that anyone looking to buy a used car visit them! Zach Smith was a wonderful salesman and created a low-pressure environment in which we were able to make an informed decision that we were very comfortable with. He was extremely knowledgeable about the cars we were interested in and made sure we knew everything there was to know about them. In addition to the aforementioned items, Zach was really friendly and approachable. We cannot say enough wonderful things about Zach! Also, when it came to financing, we appreciated being treated fairly and with respect and the entire process was painless. Without a doubt, we would return to Goodfella's and encourage anyone else interested in buying a used car to as well! More
The staff at Goodfella's was very helpful and professional. The general manager Tara is amazing! I will not hesitate to revisit them! THANK YOU! professional. The general manager Tara is amazing! I will not hesitate to revisit them! THANK YOU! More
Bought a Saab 9-7x 4.2i on 10/06/13. My wife and I have bought our fair share of vehicles and the experience we had at goodfellas was awesome. Thanks again Jeff. bought our fair share of vehicles and the experience we had at goodfellas was awesome. Thanks again Jeff. More
Stopped in at Goodfellas when I saw a BMW convertible driving by. Upon stopping in I found the salesperson Cole to be very friendly and informative but not pushy like other dealers I've been by on South driving by. Upon stopping in I found the salesperson Cole to be very friendly and informative but not pushy like other dealers I've been by on South Tacoma Way. I expressed that I had some trouble in the past with credit and was not sure if I'd qualify for the car. Cole said he'd be willingly to look into finance options for me with no pressure to buy. After a short wait the finance department at Goodfellas was able to get me approved for a very reasonable payment including a warranty! Very thrilled with the experience and even happier with my new BMW! Definitely will buy here again. More
Overall experience was awesome! Zach found me exactly what I was looking for, under what I was hoping to spend! I would recommend Zach and Goodfellas Motor Company to anyone looking to buy a car! what I was looking for, under what I was hoping to spend! I would recommend Zach and Goodfellas Motor Company to anyone looking to buy a car! More
The entire staff at Goodfellas was found to be exceptionally friendly and helpful. They present a very low pressure atmosphere there. Above all else, Jeff is extremely knowledgeable about the ca exceptionally friendly and helpful. They present a very low pressure atmosphere there. Above all else, Jeff is extremely knowledgeable about the category of cars we were shopping for. He seemed to honestly want to find us a high quality, reliable used car that fit our needs. There was no pressure to purchase outside of our means. My wife and I couldn't be happier with the experience we enjoyed or the vehicle that we purchased. More