Good Chevrolet

I bought my used Avalanche there and it was in great shape with the exception of the tires. I brought the tires to the attention of the dealer before I signed everything because, as someone extremely e shape with the exception of the tires. I brought the tires to the attention of the dealer before I signed everything because, as someone extremely experienced in the used car industry, it looked to me that the tires would need to be replaced. The guys from the shop assured me the tires would in "good" shape and would last for another 10K miles. Well, low and behold one of the tires developed a slow leak about 2 weeks after. I had been checking the tire pressure at every gas fill since then, and had to put air in a couple of them. As it turned out one of the tires had been ridden at low low pressure long enough to produce heat cracks on the interior walls of the tire. It was so bad that my tire guys refused to put the tire back on! Since the tires on the vehicle were not from a standard tire company, I was forced to get a new set of tires! And the delaership would not do anything for me, and refused to help in any way! The sales guy I had dealt with said that I must have ridden the tires with low pressure. Sure thing. Yeah right. A few months later, I had a window broken out with a rock large enough to cause damage to the interior. My insurance was taking care of most of the bill, and had specifically indicated that the glass be cleaned out. After about 6 weeks of going back and forth with the dealership about the check they recieved from my insurance company (then didn't have it, then DID have it, then didn't.... "oh wait! we found it again!"), then having the parts that I ordered in advance (then not having the parts, and then "oh wait! we found them all the way in the back!". It was time to make an appointment. Well, I couldn't make and appointment because someone was on vacation for a week, and they could do NOTHING until she got back. After all this it was PAINFULLY obvious that this dealership didn't know their head from a hole in the ground. I finally got the thing in the shop. Turned out they ordered the wrong interior parts, and would have to wait for 3 more days! (To be 100% honest, they did set me up with a rental truck so I would have transportation.. thank god!). I was happy with the work they did, EXCEPT that there was still glass all over the place in places you can't see from the driver's seat. Now it's up to me to schedule (another) appointment to get it cleaned out, even though I had SPECIFICALLY indicated that I needed it cleaned BEFORE they were done. I would not go to this place for any kind of service. They ARE FRIENDLY, and will smile and laugh and joke with you. But when it comes to actually delivering the services you are paying them for, BUYER BEWARE. Inbetween this time I had an oil change, and a front end adjustment since I had torqued the torsion bars to level the truck out a bit. I only needed 2 wheels adjusted (and very little adjustment at that), they still charged me an hour's labor for a 4 wheel adjustment, and when questioned, they said they "don't do 2 wheel adjustments on trucks", and "were required to do 4 wheels." They never even put a wrench on the rear because I checked the dusty undercarriage for wrench marks. I know this seems trite, but this is just one example of how this place will nickle and dime you to death. Watch out ladies!; I'm sure if you don't have any familiarity with auto's, you'll be taken for sure!. Great truck by the way... but the people there are trained to take you to the cleaners. More

Do not step foot in this dealership. What you want or can handle in a car or payment, is irrelevant to what "they want to put you in." After giving them your bottom line, they continuously bring back of can handle in a car or payment, is irrelevant to what "they want to put you in." After giving them your bottom line, they continuously bring back offers well above what you stated you could handle. When you say, " no, that won't do," they try to guilt you into a higher payment. They are too big of a business to care for the individual buyer or their sales staff needs to work more on listening and less on "making a sale." They somehow give the old, negative term "used care salesmen" a bad name! More

I have had some poor experiences before and did not expect much when I went to Good Chevrolet. When I got there I was greeted by one of the managers, Heath Emerson, who was very helpful. He took the ti expect much when I went to Good Chevrolet. When I got there I was greeted by one of the managers, Heath Emerson, who was very helpful. He took the time to awnser all of my questions and got me a Great Deal!! Before I left he introduced me to everyone there like I was part of the family. Thanks Good Chevrolet, you have earned a customer for life. I love my new 2007 Tahoe. More