Prestige Warren Toyota - Service Center

Bad Customer Service This dealer is one of the worst dealers I have seen. The staff was rude to me and one of the staff names is Danial broke my seat and he actually admit This dealer is one of the worst dealers I have seen. The staff was rude to me and one of the staff names is Danial broke my seat and he actually admitted it that. It was my first time going there just for an oil change. I had to call them more than ten times just to explain that Danial broke my seat. They treated me so bad and they said that I only have a 2006 Avalon what I'm expecting!!!!!!!. After negotiation, they didn't fix it like it was, they put a piece of steel under the seat just for 5 minutes after I left there dealer. I will never come back again and I already talked to many people that I know about this experience. All I needed from them is to fix my seat like it was nothing much. Badddddddd customer service. More

Very quick and professional service. Everyone is so friendly! Waiting area has improved greatly from last time I was here. Everything explained well to me. friendly! Waiting area has improved greatly from last time I was here. Everything explained well to me. More

Never going back I took my car there for service on a Saturday morning and I paid for my service but didn’t get the complete work finished this time because of the pri I took my car there for service on a Saturday morning and I paid for my service but didn’t get the complete work finished this time because of the price. The next day I noticed my ziplock bag with almost $100 in it emptied out the bag was cut open and all the change was taken they left the ziplock bag. My bag was left in the arm rest which no one should have went in. That morning I seen my bag full of change in my arm rest I had just went into the arm rest to get something while waiting to be greeted. When I went back to the horribly ran business the manager told me that I was liable for things taken from my car and that she basically trusted her employees. So I lost out on the payment that was going to towards my repairs and the money that was stolen from my car. I have been to this location more than once and have no reason to accuse anyone of anything but RIGHT IS RIGHT and WRONG IS WRONG. I haven’t heard anything back from the GM but I’ll be finding me a new Toyota dealer to work with. More

Love working with the service department folks Chris is friendly and helpful. I’m grateful for the shuttle service - Eli is terrific! Convenient location, too. I have a Toyota Camry and this cre Chris is friendly and helpful. I’m grateful for the shuttle service - Eli is terrific! Convenient location, too. I have a Toyota Camry and this crew helps keep it running well. More

Golling Toyota Continues to Provide Excellent Service I usually service two of my vehicle at Golling Toyota, both Corolla & Sienna and Kareem continues to provide outstanding service during my all visits. I usually service two of my vehicle at Golling Toyota, both Corolla & Sienna and Kareem continues to provide outstanding service during my all visits. I highly and strongly recommend Kareem as service technician and Golling Toyota as dealer to get all service work done!!! More

Golling Toyota continues to impress I have a 2010 Highlander and take it to Golling Toyota for regular service. Every time I do, I'm grateful to have such a fabulous service department t I have a 2010 Highlander and take it to Golling Toyota for regular service. Every time I do, I'm grateful to have such a fabulous service department taking care of my vehicle. The work is done right, in a timely manner, and at a reasonable price. And it's great to know my Highlander is being serviced by people who know Toyotas inside and out. I also have to give major kudos to Chris Walker, who is by far the BEST service advisor I've EVER encountered in my 40+ years of driving. He's friendly, honest, and goes out of his way to make the customer happy. I might just invite him to my family's Thanksgiving dinner this year! More

Ask for Chris is the Service Dept! Chris is the best when it comes to service, he know the cars and know US the customer. He is friendly, and interested in customer needs. He does not o Chris is the best when it comes to service, he know the cars and know US the customer. He is friendly, and interested in customer needs. He does not oversell you anything, but informs you of what you need to keep your vehicle at its top performance. He is honest and great to work with. I've been coming to this dealership since 2012. IT went thru an ownership change a few years back and then Golling purchased it and its back to the great service. I our suggest a Toyota to everyone and Ask for Chris in service to make your customer experience one you want to come back to every time. More

Avoid this dealership by all means. I bought a used Toyota camery 2007 used 4 month ago for 6000$ which was expensive. I thought it was a reputable dealersh this dealership by all means. I bought a used Toyota camery 2007 used 4 month ago for 6000$ which was expensive. I thought it was a reputable dealership that takes care of their customers. Four month later my care had a rod knock in the engine which totaled the car. They offer to fix it for 4000$ or buy it for 500$. It is absurd to me how you do that to you customer. When I complained they told me you bought it as it we don't care. It is crazy and unprofessional they didn't want to offer me a trade value for at least 2000$ to makeup for this. I ended up buying a brand new car but from different dealership because golling proved to me that they don't value their customers or care about them. Therefore I do recommend to everyone to avoid this place if you care about getting good product with acceptable customer service. No matter what they tell you. They only care about selling the car and that's it. Horrible place with horrible customer service. Avoid Avoid Avoid Avoid More

Excellent and timely Service was excellent, Service Manager Christ was extremely helpful, staff was very pleasing and accommodating. Give them a 5 Star for new Toyota dea Service was excellent, Service Manager Christ was extremely helpful, staff was very pleasing and accommodating. Give them a 5 Star for new Toyota dealership in area. Lin More

Great experience. My maintenance appointment was professionally handled by Chris, the service advisor. I was in and out in less than an hour. I appreciate the efficien My maintenance appointment was professionally handled by Chris, the service advisor. I was in and out in less than an hour. I appreciate the efficiency! More