Golling Toyota of Warren

Beware of Service Department Repair work is terrible. Unless you are knowledgeble and can look over your vehicle after repairs to make sure it was completed correctly ( for which Repair work is terrible. Unless you are knowledgeble and can look over your vehicle after repairs to make sure it was completed correctly ( for which you shouldn't have too) I suggest you not get your vehicle serviced there. Simple service such as oil changes and tire rotates are not even done right. Air filter cover left open unsecurred and on another incident three of the five lug nuts were never put back on one of the rims after a tire rotate. If they can't even perform simple service of such without problems, I can only imagine how a real repair job would turn out! More

Refreshing and knowledgeable I needed to brave the cold and find a safe affordable vehicle. I called the finance department an spoke to Kipp who listened to my needs. He had go to I needed to brave the cold and find a safe affordable vehicle. I called the finance department an spoke to Kipp who listened to my needs. He had go to their website and put in my information and then called me back. Everything was done over the phone, I had several or toons and they even had a service contract that fitted me. Picked it up that night....EASY FRIENDLY More

harrasing me by text These guys don't understand internet selling at all. I set a car from their site to my text/email so I could forward it by text to my son. Now I get o These guys don't understand internet selling at all. I set a car from their site to my text/email so I could forward it by text to my son. Now I get one or two text messages every day about how they want to follow up with me. Replying three times that I already bought a car has no impact. It's clear the process is all roto-text without a human monitor. So Dumb and so intrusive. Toyoto has great cars - but there are other dealers. More

Stay away from this dealer Will never return to this dealer after they damage my car when it's went in for printing. Talked to Bob about and he was like "no..we didn't do that. Will never return to this dealer after they damage my car when it's went in for printing. Talked to Bob about and he was like "no..we didn't do that. Its already there." I checked the car before I dropped it off, okay? Bob. Just lost a long time customer for good. More

The Magic Vanishing Oil Filter When I went to change my oil and filter this past weekend I discovered that there was nothing in the filter housing from the maintenance that Prestige When I went to change my oil and filter this past weekend I discovered that there was nothing in the filter housing from the maintenance that Prestige did last November. They're going to give me a free replacement filter to compensate. More

Don't take you vehicle here for service They told me that my service agreement didn't cover any work done on my car, so I paid out of pocket. later I got a statement from Toyota financial Se They told me that my service agreement didn't cover any work done on my car, so I paid out of pocket. later I got a statement from Toyota financial Services where my service agreement had covered the cost, also they received payment for 3 days car rental and I only kept their rental car overnight. When I called to inquire about it and asked why I wasn't informed that my service agreement covered the work, it took Amy Hall 3 days to tell me that they don't have to tell their customers and refused to refund my money I paid out of pocket. Most people would think THAT'S UNETHICAL! Don't take you care here for service unless you want to pay TWICE and taken advantage of. More

Leonard Belton (sales consultant) was professional, courteous and helpful. I appreciated his sense of humor and good attitude. He is the reason, I purchased my 2014 Toyota Highlander from Warren T courteous and helpful. I appreciated his sense of humor and good attitude. He is the reason, I purchased my 2014 Toyota Highlander from Warren Toyota. More

Went in to purchase a used vehicle. I saw a 2003 honda odyssey online for about 4900. Went in and did a test drive. The car drove great. We put down a deposit of $100 to hold the vehicle until the followi odyssey online for about 4900. Went in and did a test drive. The car drove great. We put down a deposit of $100 to hold the vehicle until the following Monday so we could get it looked at by a mechanic before the purchase. I asked the sales manager what they do in the case that something is wrong with the car. He said he could "guarantee" nothing would be wrong with the vehicle and that it had been thoroughly inspected. Well, he was wrong. The front struts needed to be replaced and according to my mechanic, "the transmission fluid is black and smells like it is burning. It clearly has not been serviced in quite some time. I would not feel comfortable driving this car off the lot without a warranty on the transmission." The sales manager said he would knock $350 off the sales price so we could get the struts fixed but said the transmission was most likely fine. However, he refused to put a warranty on it. It was a 2003 Honda Odyssey with 157K miles on it. DO NOT PURCHASE THIS VEHICLE FROM THIS DEALER. It is likely to have transmission problems and definitely needs new struts, which by the way, cost a bit more than $350. Additionally, it took us 3 days to get our deposit back. Gave us some run around about needing two signatures to release the funds ($100). I don't see why it should take 3 days to do that. And they were none too friendly about it either. More

DON'T GO THERE. Rip off dealership. They don't know their stuff. They fix one problem but cause another. Just awful. Their prices are higher than other dealership and their service work sucks know their stuff. They fix one problem but cause another. Just awful. Their prices are higher than other dealership and their service work sucks More

They have the lowest price ever and I didnot pay a DOWN PAYMENT FOR MY 2013 rav4. They are very friendly and I took my car the same day I visted them after submitting my application online and they called PAYMENT FOR MY 2013 rav4. They are very friendly and I took my car the same day I visted them after submitting my application online and they called me the day after telling me that I have been approved. It was an excellent experience. More