Golling Toyota of Warren

Syed was friendly and professional. He answered all of my questions thoroughly and made the experience very enjoyable the dealership was clean organized nice and friendly staff very helpful thanks questions thoroughly and made the experience very enjoyable the dealership was clean organized nice and friendly staff very helpful thanks More

Another fantastic experience, having my car serviced, at Golling Toyota, Warren, Michigan!! Kareem, was incredibly helpful, kind, ethical, patient, and knowledgable. I highly recommend Gollings! Golling Toyota, Warren, Michigan!! Kareem, was incredibly helpful, kind, ethical, patient, and knowledgable. I highly recommend Gollings! More

Chris was excellent!!!! Performed a good service and is an asset to your company!!! Thanks I will be coming in the spring for more service an asset to your company!!! Thanks I will be coming in the spring for more service More

Fast service, easy to get an appointment. Chris Walker has been my rep for years and has never let me down. Explains everything and keeps in contact. This is my go-to guy when I need help. has been my rep for years and has never let me down. Explains everything and keeps in contact. This is my go-to guy when I need help. More

Always a great experience. Chris does a fantastic job of keeping me informed and explaining what is needed. This dealership is honest and they care about their customer! keeping me informed and explaining what is needed. This dealership is honest and they care about their customer! More

Kareem Ward in the service department was excellent easy to deal with understand your concern Have just a amazing soul Kareem is a top notch service person to deal with understand your concern Have just a amazing soul Kareem is a top notch service person More

One of the best employee that I met in service department was Kareem Ward. Excellent customer service and always on top of things. HIGHLY RECOMMENDED was Kareem Ward. Excellent customer service and always on top of things. HIGHLY RECOMMENDED More

disappointing I brought my Avalon in for a routine oil change and tire rotation. I requested that the tire pressure be set at 35psi. After I left the dealership I I brought my Avalon in for a routine oil change and tire rotation. I requested that the tire pressure be set at 35psi. After I left the dealership I checked it and found that all four tires were set at 45psi or above. This not only can cause uneven wear of the tread, but can be very unsafe if the roads are wet or snow covered. The mechanic who performed the service was Max Tana. If something so simple cannot be performed correctly, it makes me wonder what else was not performed properly. More

I found a vehicle that i was interested in getting my wife for christmas. I filled out a form on the website for contact and information about the vehicle. The dealer called me and i worked on a deal for wife for christmas. I filled out a form on the website for contact and information about the vehicle. The dealer called me and i worked on a deal for the vehicle with Maria and her finance manager. My credit was pulled and my financing was approved. I was asked to pay a 500 dollar deposit since i am in Tennessee and they would hold the vehicle. This deposit was to go toward my down payment when the vehicle was picked up. I was told that i had to pick up the vehicle by 1-1-20 and i was actually picking it up on 12-28-19 and paying the rest of the down payment upon picking up the vehicle. I received a phone call today from Maria my sales person and was informed that the manager ( Robert ) sold the vehicle out from under me even though she told him that i had already purchased the vehicle. Probably to get his own commision or for whatever reason. My financing was already approved and a deposit was already paid to hold the vehicle. The manager told me there is a policy to hold the vehicle only 48 hours. I was unaware of this as the sales lady said that she did not know and the finance manager that i spoke to also did not know this. Either way, I should have received a phone call to tell me someone else was looking at the vehicle and i would have just went to pick it up immediately. I was never offered that chance and was just called to be informed it was sold from under me. This should not have happened as this was already my vehicle and the financing secured with deposit made. That is not a proper way to do business, especially around christmas time just for personal gain. Also i have extra inquiries on my credit report now and my score will drop some, and all for nothing. If this is how this manager does business i do not see why he is there. I would never have someone like that at a business of mine. More

Service manager Amy was very professional and friendly and got my problem solved where others have failed, My van was having problem with acceleration. thank you and got my problem solved where others have failed, My van was having problem with acceleration. thank you More