Golling Chrysler Dodge Jeep Ram - Service Center

Terrific experience I took my car in for service to deal with a couple of recalls and for minor maintenance. Daryl Lanzon was extremely helpful. He called when the car I took my car in for service to deal with a couple of recalls and for minor maintenance. Daryl Lanzon was extremely helpful. He called when the car was ready, which was within 15 minutes of the time he projected earlier that morning. As always, your dealership provided excellent , courteous and prompt service. Thanks Mike Eizelman More

Great Service - Ask for Mike Belzyt Virtually all the service work on our Town & Country [2009MY 128,000 miles] has been done at Golling and Mike Belzyt is the reason. Most recently the Virtually all the service work on our Town & Country [2009MY 128,000 miles] has been done at Golling and Mike Belzyt is the reason. Most recently the transmission failed and Mike promptly worked me into the schedule on short notice. The repairs were done expeditiously and with excellent results. I am most appreciative of his thorough, diligent and honest approach to all our service needs.. Golling is most fortunate to have someone of his caliber and commitment to superb customer service,. More

no disappointments grt job..oil change and brake flush..warm greeting from taisha and car done before prediction...not disappointed yet here from sales to delivery to se grt job..oil change and brake flush..warm greeting from taisha and car done before prediction...not disappointed yet here from sales to delivery to service..hard to believe but true !!! More

Outstanding customer service! After five years as a customer of Golling's service department, I can honestly say that I won't trust my vehicle to anyone else. Jesse Welch is the be After five years as a customer of Golling's service department, I can honestly say that I won't trust my vehicle to anyone else. Jesse Welch is the best service adviser I have ever dealt with, and Golling's service technicians always do the job right, on time, and at the estimated price. More

I found Customer Service with a SMILE! I have been dealing with South field Chrysler Dodge for years and have grown dissatisfied with the Dealership and the quality of there work. They have I have been dealing with South field Chrysler Dodge for years and have grown dissatisfied with the Dealership and the quality of there work. They have kept my vehicle over a week to search and find an oil leak, unable to find the leak according to them and I had to personally show them where the oil leak was. I was not happy after that and had decided to visit your dealership for any major work in my opinion. I made an appointment with your Dealership and was greeted with RESPECT, set up an appointment for today, I was greeted with a smile by a Professional Adviser by the name of Mike Belzyt, who assisted me with my appointment, kept me updated with the progress of my truck, directed me to the lounge where I decided to wait for the three hours of servicing of my truck which went by so fast because of the comforts that were offered. While visiting your website made me interested in leasing a new vehicle because of your pricing. When my truck was completed Mike explained what was accomplished, how much my bill was and where my truck was parked. I was so happy with the greeting and smile of the cashier, it was a pleasure to pay my bill. Thank you Golling Chrysler for your excellence, My service adviser Mike gets a rating of 10 from me for his excellence, and so does the cashier. I must also note that your staff was friendly as well. I will be back, Southfield Dodge just lost a long standing customer. Sincerely, Reggie Barnes 18447 Harlow Street Detroit, Michigan 48235 313-477-1304 - Cell More

Jesse Welch No problems with service and service personnel. Vehicle was ready when promised. Jesse Welch explained the answers to a few of my questions which were No problems with service and service personnel. Vehicle was ready when promised. Jesse Welch explained the answers to a few of my questions which were easily understood. Jesse was very friendly and professional and an asset to your dealership. I will continue to use Golling for future service. Joseph Chmura More

Efficient, rapid service My lease car maintenance went forward without any problems. John H. expedited the maintenance and I was out in less than 1/2 hour as promised. Excelle My lease car maintenance went forward without any problems. John H. expedited the maintenance and I was out in less than 1/2 hour as promised. Excellent service! More

A fully customer focused dealership Golling has been the choice dealership for myself and family for 10+ years. Their mission is to provide a customer experience - sales and service - t Golling has been the choice dealership for myself and family for 10+ years. Their mission is to provide a customer experience - sales and service - that is focused on the customer coming back, not a "one and done" like other dealerships. I am a Chrysler product loyalist and even though there are 3 Chrysler dealers closer to where I live, I only go to Golling. If you are buying or servicing a Chrysler product, Golling is the best! More

rude management I took my 2014 Chrysler in for a oil change because I received a complimentary oil & filter change in the mail I call the day before to inquire about I took my 2014 Chrysler in for a oil change because I received a complimentary oil & filter change in the mail I call the day before to inquire about it and i was told that if it had Chrysler service by MOPAR then they would honor the certificate I Came in for the oil change and the service representative was great he just needed 2 Check on my certificate because he didn't know how 2 type it up In the system he went to Ask manager Jeff Frank for assistance when he Came out and talk to me he was very rude in telling me that they can't honor my certificate I told him he didn't have to be rude then he proceeded to say well we can't honor your certificate in a rude boys and walked away I am formed him that I would be calling to talk to someone about this problem all he had to say was our dealership that's not honor any other dealership certificate I would have been fine with that I still went on and paid for my oil change but overall I did not like the management experience the Sale representatives guy was excellent. More