Golling Chrysler Dodge Jeep Ram - Service Center
Bloomfield Hills, MI
558 Reviews of Golling Chrysler Dodge Jeep Ram - Service Center
Great Work ,,, Mike Belzyt Over the last few months I have had a chance to work with Mikd serveral times. Each of the events was trying ... no one likes to deal with a product Over the last few months I have had a chance to work with Mikd serveral times. Each of the events was trying ... no one likes to deal with a product with defective design. After one or two visits things usually degrade quickly. My relationship with Golling and FCA thanks to Mike's strong work and consistent courtesy and professionalism remains excellent. Frankly were it not for his work and support of us, it is unlikely we would ever do business with FCA or Golling again. But due his support of us with quick repair, loaner car service, and his overall good nature in dealing with adversity, we are likely to consider Golling and FCA when we purchase our next vehicle. Peter Greer More
Service Very unhappy with the service department. Lack of communication between departments. The unprofessional remarks from Service director Jeffery Frank Very unhappy with the service department. Lack of communication between departments. The unprofessional remarks from Service director Jeffery Frank. We had to call to find out the status on the repair, no communication with us. The rude comments from other staff members in the service department Daryl was one of them, as to why we where calling. When you have a vehicle for 12 days I think we have a right to call and ask questions! Since we were not hearing from them! Then to say " What do you want?" What kind of customer service is that? Obviously we were a inconvenience to them. More
Vehicle Service My recent experience with service at Golling is what I have come to expect from this dealership, professional/pleasant/done right. Mason, Ryan, Jeff a My recent experience with service at Golling is what I have come to expect from this dealership, professional/pleasant/done right. Mason, Ryan, Jeff and Matthew are great individuals that work hard to make sure you get the proper service and satisfaction. I will continue to go to Golling for vehicle sales and service due to how you are treated. More
Service was very responsive and professional I made an appointment to bring in my truck almost one week before the appointment date. I arrived on time at 8am to drop off my truck. By 5pm that eve I made an appointment to bring in my truck almost one week before the appointment date. I arrived on time at 8am to drop off my truck. By 5pm that evening, it was still waiting for a tech to diagnose it. When it was finally assigned to a tech, I was told I needed outer tie rods and pads and rotors in the front and pads and turn rotors rear. Since the brakes are something I can do on my own, I elected to skip on that. Tie rods are not difficult, but I thought I'd let them do it since I would need an alignment anyway. I had some concerns regarding the cost of the repair, but the service department worked with me and I was very pleased with the attention to my concerns and the resolution. The work was done perfectly and professionally and I would not hesitate to recommend Golling Service or return for service myself. Thank you for excellent service! More
speedy I was pleasantly surprised to have the regular checkup for my Dodge Caravan plus the work done, that I had not scheduled, for the recall taken care of I was pleasantly surprised to have the regular checkup for my Dodge Caravan plus the work done, that I had not scheduled, for the recall taken care of in just 30 minutes. John Hatcher was very welcoming and efficient. It was great way to start my day. More
service Mike is excellent to work with and takes care of all my service needs quickly and professionally. He is always quick to return calls and keep me in th Mike is excellent to work with and takes care of all my service needs quickly and professionally. He is always quick to return calls and keep me in the loop regarding my repairs. More
Very great full Thank you Mike Belzyt, for doing the foot work and saving me alot of money. All my future car repairs will be done at Golling!!! Thank you Mike Belzyt, for doing the foot work and saving me alot of money. All my future car repairs will be done at Golling!!! More
Excellent Service Experience I have been getting my cars serviced at Golling for the past 5 years. I can honestly say I look forward to the experience. The Express Lane for oil I have been getting my cars serviced at Golling for the past 5 years. I can honestly say I look forward to the experience. The Express Lane for oil changes is a courteous and quick experience. Mason always gives an accurate estimate of the time and tracks you down in the dealership as soon as your vehicle is ready. Thanks Golling for making the experience a good reason to get your vehicle from Golling. More
do the complete job Had to hav ethe sattilite radio replaced because of sofetware issues. After they replaced the radio they downloaded all the new data to make sure tha Had to hav ethe sattilite radio replaced because of sofetware issues. After they replaced the radio they downloaded all the new data to make sure that everything was working correctly. Completed the job in a very timely manner. More
Express Oil Change Mason Branna was courteous and very professional. The service was very prompt. The service department met my needs in a timely manner. Thank you for Mason Branna was courteous and very professional. The service was very prompt. The service department met my needs in a timely manner. Thank you for a job well done! (Did not work with Mike Martin) More