Golling Chrysler Dodge Jeep Ram - Service Center

Oil change and recall repair Both service man that worked with me and my van were excellent. The one with my oil change was professional and quick. The one with my recall was i Both service man that worked with me and my van were excellent. The one with my oil change was professional and quick. The one with my recall was informative and explained the next steps of the process with me as well. More

Uconnect software update I called in regard to a Uconnect software update on my 2011, 300. After many minutes on hold, the girl told me she found it, so I made an appointment I called in regard to a Uconnect software update on my 2011, 300. After many minutes on hold, the girl told me she found it, so I made an appointment to have it updated. The info. was not on the work order when I arrived. The service personnel couldn't locate it initially either. Eventually another service person demonstrated where to locate the update in the Uconnect system. I waited over an hour and checked back, and was told they were having problems doing it. I called Uconnect and gave them the number of the update. I finally got a manager involved, who was very nice, and tried to assist. I was told it did go through??? (Not able to verify). But, on the way home, I went to make a call and my entire phone directory was empty. I will try to reload it with my Bluetooth. However, if I can't, I will return and they can assist me. More

Excellent service! Ryan Bruyere was our service advisor and he was most professional in handling our problem. His patience in explaining the technical details of our pr Ryan Bruyere was our service advisor and he was most professional in handling our problem. His patience in explaining the technical details of our problem was very appreciated. We highly recommend Golling and Ryan to handle our service issues. More

Outstanding I recently came in for service and an oil change on a busy Thursday evening. I was in/out in under an hour. The Service Department personnel are alw I recently came in for service and an oil change on a busy Thursday evening. I was in/out in under an hour. The Service Department personnel are always helpful and courteous. A trait which is becoming all too rare these days More

Golling puts the word enjoyment back into a dealer visit My service writer/adviser, Ryan Bruyere, gives me the feeling of confidence that he is looking after my interests, not just those of the dealership. H My service writer/adviser, Ryan Bruyere, gives me the feeling of confidence that he is looking after my interests, not just those of the dealership. He courteous, helpful, pleasant and knows his "stuff." More

service Friendly courteous professional timely. I would recommend the service department. They got me in and out in the time they stated & were helpful in exp Friendly courteous professional timely. I would recommend the service department. They got me in and out in the time they stated & were helpful in explaining my options. More

Fast, convenient, and friendly I came in on Saturday July 18, 2015 to get an oil change and schedule the recall, in and out that day with in hour. Came back Monday July 20th was in I came in on Saturday July 18, 2015 to get an oil change and schedule the recall, in and out that day with in hour. Came back Monday July 20th was in and out with in no time Adam,Ryan and the gentleman who changed my oil all very friendly and helpful More

Service Department knowledgeable and efficient Took my jeep in for service and they checked it out in the afternoon and returned it to us with the reassurance that the car was in great shape. They Took my jeep in for service and they checked it out in the afternoon and returned it to us with the reassurance that the car was in great shape. They are always a pleasure to deal with. More

I called to make an appointment and info. typed wrong I called in to make an appointment for my engine making a loud vibrating sound when sitting at a light. Melissa typed in that I had a grinding noise w I called in to make an appointment for my engine making a loud vibrating sound when sitting at a light. Melissa typed in that I had a grinding noise when pressing the brake pedal. When checking in for my appointment, I told the Service Advisor that was incorrect. I told him what I was experiencing and he put down there was a break issue causing a vibration. They fixed my rotors on my NEW 2015 Compass. The engine is still vibrating LOUD when putting it in all gears except Neutral and Park. We actually caught a Service Tech. and he felt the hood of my car and said it is running rougher than normal. He sat in my Jeep with my husband and told him it is an Engine problem or fly wheel. He said to tell the Service Advisor it is a grounding issue and they can come ask him about it. I went back and talked to a Lady and she typed it up and put down the Service Tech's name and to ask him about it. We left and I came back the next day to drop off my Jeep AGAIN. I got a rental, no charge, and left. Came in the next morning to change rental cars and check on my car. Daryl called the Tech working on the car and he said almost done....he is putting the engine back together and has to drive it, so about 20 minutes, so I waited. Guy was done and took the car for a ride. I was with Daryl and he told me what they fixed. Found out they still are stuck on the BRAKES!!!! They changed the Brake vibration part. Says fixed the vibration to the seat. Steering wheel has a little shake still, but normal....ggggrrrrr. I get half way home, which is 45 minutes away, and the sound is BACK!!!! Now I have to drop it off AGAIN and get them off of the BRAKES and on to the ENGINE!!!!!! Why will they not talk to the Service Tech that we told them witnessed the SOUND!!!!!! So FRUSTRATED!!!!! Mind you Daryl has been good on updating me when the car was not taken in the first day and would be worked on in the morning on the next day. More

Great Service I was in a jam time wise. Had brake issues right before leaving on vacation. They got me in and fixed the issues. Very happy with their service and th I was in a jam time wise. Had brake issues right before leaving on vacation. They got me in and fixed the issues. Very happy with their service and the follow up! Highly recommend. More