Golling Chrysler Dodge Jeep Ram - Service Center
Bloomfield Hills, MI
546 Reviews of Golling Chrysler Dodge Jeep Ram - Service Center
Golling saved our trip by making quick repairs We bought a certified 2013 Dodge Journey from Golling in June 2016 for a 2-week driving trip in August. At 5:45 pm Wednesday night before a planned S We bought a certified 2013 Dodge Journey from Golling in June 2016 for a 2-week driving trip in August. At 5:45 pm Wednesday night before a planned Saturday 7:00 am departure, the front bumper/fascia fell off the Journey in a parking lot. (no impact; it just had fallen off when we returned to our car). We put it in the back of our vehicle and called the Golling body shop at 5:55 pm and (1) Steve Smith answered five minutes before closing time (thank you); and (2) he made notes for the shop the next day. Thursday morning at 6:40 am we were at the body shop with our vehicle and Tim Sullivan arrived twenty minutes before the door opened; he assured us that it could almost certainly be fixed that same day or at least by Friday, so our trip was saved. The repairs were made, the cost was slightly under the estimate and the vehicle was ready by 4:00 pm the same day. Are we happy that the bumper/fascia fell off? Heck no. But we understand that some things in life just happen and we thank Golling for saving our vacation! More
Very good...Ryan very friendly and helpful Ryan listened to my vehicle problem, made me feel comfortable. Offered me shuttle service, showed me waiting room, called me & explained everything wh Ryan listened to my vehicle problem, made me feel comfortable. Offered me shuttle service, showed me waiting room, called me & explained everything when car was repaired. More
Oil change tire rotation and recall Friendly service Fast service Helpful with explaining work to be done And went over all the work that was performed when I picked up the car Friendly service Fast service Helpful with explaining work to be done And went over all the work that was performed when I picked up the car More
Great service Although my wrangler transmission overhaul took a little longer than they first thought it would, I always got a daily call on the status of the Jeep. Although my wrangler transmission overhaul took a little longer than they first thought it would, I always got a daily call on the status of the Jeep. They made sure the job was done right before telling me the Jeep was ready. More
Wonderful customer service Daryl Lanzon in service Dept was great. It was my first time there. They got me in and out within my hour lunchtime. They even washed just truck Daryl Lanzon in service Dept was great. It was my first time there. They got me in and out within my hour lunchtime. They even washed just truck More
Great service Very clean and friendly. Great service and they go out of their way to help customers. Service was very good and work was excellent would recommend go Very clean and friendly. Great service and they go out of their way to help customers. Service was very good and work was excellent would recommend going to Golling for any service! More
Supprised I received friendly service, the wait was shor for all they accomplished, will be back next time for sure. I am very pleased and will be back. I received friendly service, the wait was shor for all they accomplished, will be back next time for sure. I am very pleased and will be back. More
Service Fast service,took care of my problem.Mike Belzyt was great to deal with.Had a recall and they gave me a free loaner.the free wash was to. Fast service,took care of my problem.Mike Belzyt was great to deal with.Had a recall and they gave me a free loaner.the free wash was to. More
Execllent service Robert was an excellent service rep keeping us updated on the work being done to our vehicle. Robert went above and beyond what his job required . Robert was an excellent service rep keeping us updated on the work being done to our vehicle. Robert went above and beyond what his job required . More
Great service, every time! I've been a customer of the service department at Golling Dodge for six years. Jesse Welch is by far the best Service Advisor I have ever worked with. I've been a customer of the service department at Golling Dodge for six years. Jesse Welch is by far the best Service Advisor I have ever worked with. His outstanding customer service is one big reason why I continue to return to Golling for service on my vehicle, even after I moved several miles away from the dealership. Most recently, the Golling service team performed brake service on my Ram 1500. Jesse and the technician team provided great communication and real attention to detail, as well as excellent effort to complete the job quickly and correctly. I won't trust the maintenance of my vehicles to anyone else. More