Golling Chrysler Dodge Jeep Ram - Service Center
Bloomfield Hills, MI
546 Reviews of Golling Chrysler Dodge Jeep Ram - Service Center
Repair Mike Belzyt took great care of me and made sure the work was completed to specs. I was thoroughly satisfied when I left the dealership! Ask for Mike! Mike Belzyt took great care of me and made sure the work was completed to specs. I was thoroughly satisfied when I left the dealership! Ask for Mike!!! More
Body Shop experience Before I dropped off my car for body shop work I gave Golling my adjusters report so they could order all the parts. Once they were in I took my Duran Before I dropped off my car for body shop work I gave Golling my adjusters report so they could order all the parts. Once they were in I took my Durango in to be repaired. My front end had been hit, it wasn’t bad but noticeable. I then rented a suv from enterprise on their lot. Since I drive an SUV, I needed an SUV as a rental expecting my car to take 7-10 days to be fixed. Golling has my Durango for 30 DAYS! My rental bill was close to $1000 even after my insurance covered $25 a day. I only had a Jeep as my rental. I asked the collision shop to help with my bill since they kept my vehicle for so long and they refused. The manager was not helpful in the least bit and was even rude about it. They said they ended up needing more parts and that’s why it took an entire month to fix my front bumper. I will never use this collision shop again. They are slow moving and the manager was not even the least bit helpful. The service guy was nice, I had no issues with him, but the overall experience with my car gone for a full month was so unnecessary. The rates enterprise had were ridiculous, but was never expecting to have a rental for an entire month. More
Quick and friendly service Mason Brannan get me through the quick change line efficiently and with a smile! Couldn't be happier with the service! Thanks to everyone at Golling! Mason Brannan get me through the quick change line efficiently and with a smile! Couldn't be happier with the service! Thanks to everyone at Golling! More
Just got a recall notice. Called and made an appointment. From the time they wrote up my vehicle to completion of the recall I was at the dealer for less than 40 minutes. My f Called and made an appointment. From the time they wrote up my vehicle to completion of the recall I was at the dealer for less than 40 minutes. My free cup of coffee was still warm and the service was great. More
Alignment oil change and windshield Service agents are exceptional special things to a mason he was very courteous and tabs on me and making sure everything was satisfactory, and what th Service agents are exceptional special things to a mason he was very courteous and tabs on me and making sure everything was satisfactory, and what the status was. More
Worst body shop experience!!! I would give a -0 star , the worst place to get ur jeep fixed wen I got rear ended this past June 2018, they try to get $ from the insurance keep my I would give a -0 star , the worst place to get ur jeep fixed wen I got rear ended this past June 2018, they try to get $ from the insurance keep my car there forever and the bumper paint all scratched up they replace the bumper did not fix the paint so I had to bring my Jeep back to get it fixed and stil there is a tiny mark did not get fixed but the second time I brought it back they kept it for 2 days inconvenient myself n stil not 100% fixed but I’m tired n did not wan to deal w them anymore . The worst place dealership ever !!!! Do not recommend anybody here !!! Avoid this dealership at all cost!!! The Parkin lot is unorganized cars all over the places parked all over !! cannot Park my car or drive it around w/o almost hitting cars that parks on both side of the right way! Terrible . Such a big place and cannot get around!!!! Customers service was not nice , NO smile not friendly . Feel like they slap it on and send me out! Granted I’m a girl... what do I know about car !!! But I sure do know wat good paint job there is!!! shout out to all the women ,Next time let ur male friend , bro or dad to take care of all the cars problem at dealership!!!!! Or search search for a good place to trust ur jeep with!!!! More
damaged my truck Jeff frank service manager and Joe Ellasser general manager of Golling and salesmen Brian McClennen are refusing to repair my 2016 ram after they da Jeff frank service manager and Joe Ellasser general manager of Golling and salesmen Brian McClennen are refusing to repair my 2016 ram after they damaged my running boards when they put it up on there hoist bending the running boards and mounts and damaging the bolt holes in the body of truck where mount bolts in to truck DO NOT TAKE YOUR VEHICLE TO GOLLING FOR REPAIR NOR BUY FROM THEM REPAIRS WILL NOT GET DONE CORRECTLY More
Service canceled my appointment. But fixed it I had an appointment set up for about a week. The day before my appointment they called the day before and asked me to reschedule. They fixed the prob I had an appointment set up for about a week. The day before my appointment they called the day before and asked me to reschedule. They fixed the problem. More
Service advisor Chuck S did a nice job working with our car for repairs and maintenance. Would recommend. Waiting room is clean and cafe is a nice convenience to have a sna S did a nice job working with our car for repairs and maintenance. Would recommend. Waiting room is clean and cafe is a nice convenience to have a snack for the kids while waiting. More
oil change went and got my oil changed with brandon richardson he was nice and helped me out. will come back and get service done with him again went and got my oil changed with brandon richardson he was nice and helped me out. will come back and get service done with him again More