Golling Chrysler Dodge Jeep Ram - Service Center

Pete’s customer service is remarkable. I have worked with him for a year with my first lease and he has always been incredibly helpful no matter how small a question or problem may be. I have recommended sev him for a year with my first lease and he has always been incredibly helpful no matter how small a question or problem may be. I have recommended several family members come to work with him as well. More

To whom it may concern.I do not have nothing but good To whom it may concern. I do not have nothing but good things about the profesional and kind service that I receive from Mr. Dave in the service depa To whom it may concern. I do not have nothing but good things about the profesional and kind service that I receive from Mr. Dave in the service department. More

Great experience Worked with Dave denson getting my wife's van written up for service. Everything went great, great customer services was updated every step of the way Worked with Dave denson getting my wife's van written up for service. Everything went great, great customer services was updated every step of the way. More

service Mike was extremely helpful resolving a quality issue we recently had with our new Jeep. Will gladly return to Golling to buy our next Chrysler product Mike was extremely helpful resolving a quality issue we recently had with our new Jeep. Will gladly return to Golling to buy our next Chrysler product. More

Took advantage of my wife? Disappointed with the service department. My wife took her leased Pacifica here for a regularly scheduled oil change and several recalls. She could ha Disappointed with the service department. My wife took her leased Pacifica here for a regularly scheduled oil change and several recalls. She could have taken it to any Chrysler dealership, but Golling was conveniently located, so she chose to take it there. They informed her it badly needed a full alignment (all four wheels) despite the fact that the car was less than 2 years old, it wasn't pulling to the right or left, the steering wheel wasn't off center, and the tires hadn't been changed. They charged her $209. It seems more likely that they saw a soccer mom by herself with her minivan and decided to quadruple their revenue from her. I called and spoke with the service manager, Jeff. Jeff told me an oil change is $55-60 and an alignment was $120. I asked why my wife was charged $209, and Jeff said it must be "shop supplies." I asked him to refund my "shop supplies", but Jeff said they didn't do anything wrong, and offered to "appease" me by offering to discount my next oil change by 50%. Jeff, there won't be a next oil change at Golling. Golling won't get my recall work. Golling won't be selling me my next Jeep or my wife her next minivan. Good work, Jeff. More

service Mike Belzyt in service goes above and beyond with taking care of my car! He is the reason I go to Golling Chrysler for all my service. Mike Belzyt in service goes above and beyond with taking care of my car! He is the reason I go to Golling Chrysler for all my service. More

Great service on recall Took wife's 2016 Renegade in for recall on fan. Kevin Rourk was very efficient, friendly. Service performed by Scott Hella. Fan replaced in timely ma Took wife's 2016 Renegade in for recall on fan. Kevin Rourk was very efficient, friendly. Service performed by Scott Hella. Fan replaced in timely manner, just in time for hot hot weekend weather. Thank you !!!! Great job by all. More

service visit i have been going to golling chrysler for more than a decade now. i have never had a negative experience in all that time. mike beltzyt is my service i have been going to golling chrysler for more than a decade now. i have never had a negative experience in all that time. mike beltzyt is my service advisor and he does an excellent job of getting my issues fixed and keeps my time to a minimum More

Extremely Unprofessional for a Service Director I bought my Ram 1500 in April of 2018. I was coming from Mercedes I talked to Finance Manager to have a loaner and he suggested that I buy the Driver I bought my Ram 1500 in April of 2018. I was coming from Mercedes I talked to Finance Manager to have a loaner and he suggested that I buy the Driver care package that will cover my loaner for every time I bring the car in for service . That statement was true for 15 months. All of sudden when I call to fix the recall Jeff decided that Driver care does not cover the loaner and when I mentioned It was sold like this to me he told me to talk to the finance manager that sold me the service and "the finanace manager" is not his finance manager or call the Mopar service. He is extremely rude, unpleasant to deal with and if this dealership wants to have improved service department then something needs to be done with this unpleasant of human being. So I schedule the recall appointment with Subabrban of Troy and they didnt even care about the Driver care just offered me the loaner. Unless this issue is resolved only time this dealership will see me is when I am returning the vehicle . More

Easy and fast service I bought a soft top for my Jeep from Andrew. Not only did he quote a great price, he was more than accommodating when it came to service. I had issues I bought a soft top for my Jeep from Andrew. Not only did he quote a great price, he was more than accommodating when it came to service. I had issues getting a truck for pick up and he waited after hours for me to come pick it up. Great communication and solid experience! More