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Golling Chrysler Dodge Jeep Ram - Service Center

Bloomfield Hills, MI

4.7
562 Reviews

562 Reviews of Golling Chrysler Dodge Jeep Ram - Service Center

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June 18, 2025

I worked with Matt (Golling Body Shop Manager) and he made my repair service experience enjoyable. He quickly assessed my vehicle damage and ordered the parts required for repairs. He went out of his wa More

by Rbrandow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Richert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Pawlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

Excellent service and staff very nice experience at the dealer shop should try to reduce waiting time More

by Aslam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belzyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Ellsasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dionne Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

This was my second or third visit to a jeep dealership attempting to find a quality service experience, I went because of the great reviews on here. I went on a saturday, which was clearly a mistake but i More

by hi.sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daryl Lanzon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Golling Chrysler Dodge Jeep Ram responded

We understand you're having issues with your tires after a rotation at another shop. During your oil change, we inspected your tires and found they were worn unevenly, which is likely causing the vibration you're experiencing. We prepared a quote for new tires to address this issue. Regarding the alleged scratch on your vehicle's flare, we've reviewed our camera footage. It shows that two of the flares had marks when you arrived at our dealership. During your oil change, we didn't remove your tires or touch the lug nuts, so we couldn't have caused any damage with a torque wrench. We're sorry to hear about your unsatisfactory experiences at other dealerships. We strive to provide excellent service and will address any concerns about comments made in our lounge area with our staff.

Jun 10, 2025 -

hi.sam responded

Hello, to follow up, thank you for your response. I did not receive a quote for tires during or after my visit but I do remember the timeframe for when to look for sales on new tires. Thank you for your follow up, and we will agree to disagree on things.

May 22, 2025

I had Mike Weinstein as my service advisor for my most recent trip. He was perfect! Very patient and helpful and got my vehicle back to me fixed in a day. Definitely would recommend him and Golling to any More

by Cook.darien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Golling Chrysler Dodge Jeep Ram responded

Thank you for the great review. We appreciate your business, and you taking the time out of your busy day to give us feedback from your experience. We look forward to helping you in the future!

April 12, 2025

Excellent service,and very timely! Would recommend to friends and family!Thanks golling chrysler/jeep for continuing great service as uasual! More

by jdgtoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tobari Merriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Golling Chrysler Dodge Jeep Ram responded

Thank you for the great review. We appreciate your business, and you taking the time out of your busy day to give us feedback from your experience. We look forward to helping you in the future!

April 11, 2025

I had a deadline and then unexpected problems. They went out of their way to get me repairs quickly. I am so grateful. More

by MAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Golling Chrysler Dodge Jeep Ram responded

Thank you so much for leaving us that positive review, Mak! We're happy to hear that you had a good experience at our dealership. Providing excellent customer service is really important to us. I appreciate you taking the time to give us feedback on how we did.

April 11, 2025

The staff are really friendly and polite. The work in the sales floor and service center is done well. More

by freddy1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Shargabian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Golling Chrysler Dodge Jeep Ram responded

Thank you for the great review. We appreciate your business, and you taking the time out of your busy day to give us feedback from your experience. We look forward to helping you in the future!

April 08, 2025

Took my car in for service and everything went great! Kelly did a wonderful job More

by Kathylee62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly O'Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Golling Chrysler Dodge Jeep Ram responded

Thank you so much for leaving us that positive review! We're happy to hear that you had a good experience at our dealership. Providing excellent customer service is really important to us. I appreciate you taking the time to give us feedback on how we did.

February 15, 2025

I have received excellent service at Golling. They are very courteous. They always look into my concerns and follow up with me their facility seems very clean and well run More

by whataskippyLiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Golling Chrysler Dodge Jeep Ram responded

Thank you so much for the review! We're happy to hear you had a good experience with us. We always strive to provide excellent customer service and we appreciate you taking the time to share your feedback.

February 07, 2025

I just wanted to take a moment to express my gratitude to Mike for scheduling a same-day appointment to address the recall on my car. His prompt response and willingness to help made the whole process much e More

by chris.michalowski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belzyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Belzyt
Feb 21, 2025 -

Golling Chrysler Dodge Jeep Ram responded

Thank you so much for the review! We're happy to hear you had a good experience with us. We always strive to provide excellent customer service and we appreciate you taking the time to share your feedback.

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