Golling Chrysler Dodge Jeep Ram of Chelsea

Be wary of their pre owned department I purchased a used 2014 Durango from Golling and found the service to be horrible. First they failed to get our license plate to us before the tempo I purchased a used 2014 Durango from Golling and found the service to be horrible. First they failed to get our license plate to us before the temporary tags expired. They offered to mail us our plate to save us a trip back to the dealership but they did not send it with a tracking number and to this day we still have not received the original plate. Upon bringing this to their problem they offered little by way of a solution until three days after the temps expired and the they agreed to overnight a replacement plate. On our first road trip with our Durango we drove south for spring break and quickly discovers that the air conditioning did not work. As part of the purchase I insisted that the Durango be put in the Chrysler Certified Pre Owned program which should have included a 125 point inspection. I am not sure they did they inspection because the Durango has been in the repair shop for a week to repair AC problem. In addition to the AC problem we experienced electrical problems with the entertainment system and potential transmission issues. When they took the car back to work on the AC I gave them also emailed the used car manager detailing the other discrepancies none of which were communicated to the service team until l called to check on the progress. All of this has caused me to lose any faith that the pre Owned inspection was actually completed or that they actually care about service after the sale. More

great model I got. Taking different models out for a drive helped me with my choice of Jeep. The color was great. Did not have to weight for pick up time. Taking different models out for a drive helped me with my choice of Jeep. The color was great. Did not have to weight for pick up time. More

New car purchase Ray Sweet our Salesman was very professional, through and great to work with. Ray smoothly walked us through the whole new car buying process and dem Ray Sweet our Salesman was very professional, through and great to work with. Ray smoothly walked us through the whole new car buying process and demonstrated all the features in our new MiniVan. Thanks! More

Being professionally responsible As a repeat customer, I remember the good service I received in the past. That prompted me to take the drive from Brooklyn to Chelsey. Your people hav As a repeat customer, I remember the good service I received in the past. That prompted me to take the drive from Brooklyn to Chelsey. Your people have the same professional maturity and people skills thay have always had. I now drive a Chrysler again and am proud to say I purchased it from Golling Chrysler in Chelsey Micnigan. Vernon Nitchie. More

knowledgeable, attentive, thorough, stocked the car I wanted Our salesman, Les Kopka, demonstrated all of the character traits I look for in a salesman. Integrity, friendliness, technical knowledge and personal Our salesman, Les Kopka, demonstrated all of the character traits I look for in a salesman. Integrity, friendliness, technical knowledge and personal commitment to the customer. Golling has a good reputation with engineers at the Chrysler Proving Grounds. More

Pacifica purchase experience at Golling Our salesman Ray Sweet as very friendly and professional. No high pressure to have us purchase a car. He was very through in explaining all the feat Our salesman Ray Sweet as very friendly and professional. No high pressure to have us purchase a car. He was very through in explaining all the features offered on the Pacifica that we took for a test drive. He gave us the best deal possible. Scott Rice the Finance Manager found us the lowest interest rate. He was also helpful in explaining the extended warranty, which we also purchased. All in all it was a very pleasant experience. Several hours later we drove off the lot with our new Pacifica. More

I had an excellent experience!!! I went to another dealership where I been leasing my vehicles. It was a bad experience this time so I called Golling Chrysler.I talk to one sales man I went to another dealership where I been leasing my vehicles. It was a bad experience this time so I called Golling Chrysler.I talk to one sales man he was kind of busy, so he gave me to another sales man Gary Funke he was great!!! and the finance guy Scott got my payments down.Two great guys.I am leasing a 2015 Grand Cherokee.Go see these guys maybe they can work it out for you Thank you do much Gary and Scott More