Golling Buick GMC
Lake Orion, MI
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46 Reviews of Golling Buick GMC
Very satisfied I purchased my previous Buick at Golling Buick, GMC. I was very impressed with the service department during servicing my previous Buick, and so when I purchased my previous Buick at Golling Buick, GMC. I was very impressed with the service department during servicing my previous Buick, and so when I decided to look for a new GMC Acadia, I wanted to stay with Golling. I worked with Sarah Flesch to purchase my new Acadia. She was very helpful, friendly and supportive of my extended searching for the right Acadia. She was supported by Leigh, Darin and Chuck. At no time did I feel the normal 'pressure' during the sales process, but an understanding support that purchasing a new vehicle is a big decision and needs to be done with the right vehicle. I would recommend Sarah and the Golling team to anyone looking for a Buick/GMC product. Thank you. More
Service The Golling GMC Service department went above and beyond for us during a very lengthy warranty issue. I cannot recommend them more!! Outstanding custo The Golling GMC Service department went above and beyond for us during a very lengthy warranty issue. I cannot recommend them more!! Outstanding customer service!! More
Insulting Offer Tried to give me a major low ball price on two trade ins. Found the offers insulting. Went to another dealer and got a tremendous deal. No wonder I ha Tried to give me a major low ball price on two trade ins. Found the offers insulting. Went to another dealer and got a tremendous deal. No wonder I hate this dealer. More
Poor Experience with Buick Enclave Poor service from service department, service manager, and dealer manager on my Buick Enclave. Could not solve service issue for repeated issues with Poor service from service department, service manager, and dealer manager on my Buick Enclave. Could not solve service issue for repeated issues with vehicle. I would not recommend this dealership. More
DO NOT GO HERE !!! Damaged multiple parts of engine while performing work on warranty part. Also left screw driver in engine compartment. Total cost 2400$. Had to ta !!! Damaged multiple parts of engine while performing work on warranty part. Also left screw driver in engine compartment. Total cost 2400$. Had to take back 3 additional times, the 3rd having the service manager ride along to confirm my findings, to acutally fix broken parts in which they damaged. Spoke with multiple people, including general manager, without satisifactory resolution. They are careless and do not take responsibility for their work. More
The used car I purchased didn't make it 35 miles before it broke down. Over $1000 for a catalytic converter, oxygen sensors, plus a substantial tow bill. When the car arrived in PA with the owner before it broke down. Over $1000 for a catalytic converter, oxygen sensors, plus a substantial tow bill. When the car arrived in PA with the owner for college, and had to be inspected by the state, it cost another $1000 to get the suspension and remaining emission issues resolved. The salesman explained the work put in to making sure a car is ready, but after the fact denied having said they do anything. The manager insisted all they do is make sure the car has brakes and goes forward. The sales staff clearly lied. I don't know what the manager did or did not know. What I do know is that he wouldn't even have a discussion about how to make the situation right. I will tell anyone who asks about dealerships in Lake Orion- stay clear of Golling. They will say anything to sell a car, and I have the receipts to show they have no qualms about selling a college kid a complete pile of trash. More