Golling Buick GMC

Service Department the Worst I brought my car in because it would not accelerate, a 2 year old lease car for that matter. The part needed ended up being on back order for over 5 w I brought my car in because it would not accelerate, a 2 year old lease car for that matter. The part needed ended up being on back order for over 5 weeks and the only time I got updates on my vehicle is when I would call to ask about it. After the second week I asked for a different rental since the initial rental they gave me was lower quality then what my lease was and I was paying for and they were less than willing to accommodate me, but I proceeded to push for a better rental and they finally gave in. When my car was finally fixed (the part came in the same day they fixed it and I did not get a call until it was repaired) I ended up going out of town the 5th week my car was at the service department still waiting on the repair because my uncle was very sick and ended up passing away so I stayed in town longer for the funeral. During that time the part came in and I told them I was out of town and they did not care stating I had 24 hours to bring it back before they started charging me a rental fee. I tried to explain the situation to no avail. Their answer was I should have brought it back before I went out of town. Which makes absolutely no sense because then I would have been completely without a vehicle unable to go out of town. Never again will I go to that dealership and I will be telling other people not to as well. More

Again, excellent service! Recently purchased 3rd party extended warranty for my 2015 Equinox. A seat sensor was shutting down the passenger air bag...the first ordered sensor s Recently purchased 3rd party extended warranty for my 2015 Equinox. A seat sensor was shutting down the passenger air bag...the first ordered sensor sent was faulty and GM overnighted a 2nd one. Service was performed, John communicated with the warranty company twice in the last month and both jobs were performed while I only paid the $100 deductible! (With the coverage I saved $1500). Although I was without the vehicle for 2 days, the Golling shuttle helped me twice when needed. More

Golling service review Service was done well. The young lady working in that department was awesome. She explained everything very well. She even offered to show me a new tr Service was done well. The young lady working in that department was awesome. She explained everything very well. She even offered to show me a new truck that was in for service. It belonged to the dealership. More

Just because its free. it's free. I purchased my truck I received free oil changes for 2 years that's great but every time I take it in they try to charge me when it's done it's free. I purchased my truck I received free oil changes for 2 years that's great but every time I take it in they try to charge me when it's done even after I give them the paper and they fill it about make a copy and still tell its $58.00 before giving me my keys. I filled out a survey last time they emailed me back and apologized for it but it keeps happening and this the time the tech left oil allover the side of the motor. I come back Just because its free. More

Very smooooth I dropped off my car for repair and received a loaner car in a timely manor. Dropped off the loaner and picked up my clean, smooth running car. Easy S I dropped off my car for repair and received a loaner car in a timely manor. Dropped off the loaner and picked up my clean, smooth running car. Easy Stuff More

Truck repair Truck was repaired in a timely manner. Vehicle runs great !! I will return for any other work I need and will buy my next truck there also. Truck was repaired in a timely manner. Vehicle runs great !! I will return for any other work I need and will buy my next truck there also. More

Line and tire rotation I do like the lube center but this last trip was a little off putting. They were running a special for oil and rotation. When going to pay, the person I do like the lube center but this last trip was a little off putting. They were running a special for oil and rotation. When going to pay, the person was surprised that I wanted the special’s price. A few days later I went to shovel around the vehicle and noticed one lug only on by a couple threads. Found another lug loose on another tire. Focus guys, focus. More

Excellent body shop Rick took on my insurance company and made sure that my car was restored to factory new condition. I did not have to get involved. I dropped off my ca Rick took on my insurance company and made sure that my car was restored to factory new condition. I did not have to get involved. I dropped off my car and picked it up when it was done, perfect. More

Corrected a manufactured problem Basil from Golling was exceptionally helpful in fixing a problem with a manufacturing defect that had gone unnoticed for nearly two years. My GMC Sie Basil from Golling was exceptionally helpful in fixing a problem with a manufacturing defect that had gone unnoticed for nearly two years. My GMC Sierra pickup was built with different window moldings on each side of the truck, one flat black rubber, the other chrome. He was able to get me the black rubber (a Chevy part) even though the chrome was what should have been on my truck originally. Golling took care of the problem at no charge to me and I really appreciate them making the effort to help me out. More

Excellent service and very friendly This dealership has never let us down. Friendly, understanding and do great work. I highly recommend it. They go above and beyond. Emilio and Bertha This dealership has never let us down. Friendly, understanding and do great work. I highly recommend it. They go above and beyond. Emilio and Bertha More