Golling Alfa Romeo FIAT of Birmingham
Birmingham, MI
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7 Reviews of Golling Alfa Romeo FIAT of Birmingham
YOU NEED TO GET A VEHICLE FROM THIS COMPANY! GOLLING IS AN AMAZING COMPANY! I wanted to share with you my thoughts on the Golling Alfa Romeo Experience because I have had experience with othe GOLLING IS AN AMAZING COMPANY! I wanted to share with you my thoughts on the Golling Alfa Romeo Experience because I have had experience with other dealers as you know. Unfortunately, completely satisfied does not compare to what I experienced with you. Utterly satisfied, Exceptionally satisfied, Totally Blown Away satisfied are more the theme of how I feel. You listened to me and that was the most important part. You guided me in the right direction and didn’t take advantage of your customer. Constant communication during the purchase process was key. Honest and open conversation about the direction I should be going in regards to lease vs finance was greatly appreciated. Tim: You have a way of really making a person feel welcome. You have an ease and smoothness about you and I appreciate that. Really, a true gentleman. I will be singing your praises to everyone I meet. You managed to build a very strong and long lasting relationship with us in very short order. I hope that your managers and executives of Golling understand what an important role you play. James: You are a professional and an excellent manager. Your store is impressive and clean, and the attention to detail shows through. Mr. Golling should be very proud how you manager this part of the business for him. I appreciate you listening to me and helping me through this process. Kyle: What can I say? You take the brunt of customers frustrations and manage to keep a smile on your face. You have always been kind and understanding to me and I appreciate it. Thank you for all of your help in the past and I look forward to seeing you in the future. Your a big part of why I stayed with Alfa Romeo. Your honest, dedicated, and a consummate professional. I believe that Golling is lucky to have you on the team. Amazing, job with everything! Mr. Golling, thank you for making this all possible for me. It’s not very often an owner will go to bat for someone they have never met. I can’t tell you how much this means to me. You have a customer for a very long time. Your organization is something to be exceptionally proud of. You put the customer first and it shows. Every interaction that I have had with an employee at Golling has been consistently exceptional. One day I hope to meet you in person and just shake your hand. More
Adam Holcomb and Paul Russo of Golling of Roseville are awesome. Truck was clean and ready. Paperwork was ready. Al that was needed was for me to sign and go. The Golling family should be proud and greatfu awesome. Truck was clean and ready. Paperwork was ready. Al that was needed was for me to sign and go. The Golling family should be proud and greatfull for having such wonderfully efficient, spectacular employees. It was the smoothest car buying experience that I have ever had. This was the 4th vehicle I acquired from the Golling family and certainly won't be the last. Keep up the good work. More
Awesome service from beginning to end. Even the restroom was very clean and nice smelling. Enjoyed the experience. Thank you guys Even the restroom was very clean and nice smelling. Enjoyed the experience. Thank you guys More
Picked a vehicle in September 2020, and loved it so much. We had a good experience with Gino, our salesman, who was very helpful with his advice and setting us up with a deal that we came back in March 2021 We had a good experience with Gino, our salesman, who was very helpful with his advice and setting us up with a deal that we came back in March 2021 and leased a second vehicle. More
Amazingly helpful I am working with the sales person Michael Yamarino. He has been nothing but helpful and communicative! I have not purchased yet, but am a serious buy I am working with the sales person Michael Yamarino. He has been nothing but helpful and communicative! I have not purchased yet, but am a serious buyer. We live about 3.5 hours from this dealer as there isn't an Alfa Romeo dealer in our area. Many other dealers wouldn't even talk to us or were very unsupportive as we need to do things by phone and email. So far, I've done everything via email and Michael continues to be very transparent and open with the cars, prices, features, etc. He provided me with extra help as there was an issue with getting the window sticker. Although it's via email, he has shown me the same type of help and care that someone that visited the dealer. I couldn't be more happy with this dealer and Michael Yamarino. I hope to visit there in the next two weeks to test drive and see the car I'm interested in. More
Poor customer service, unprofessional I was looking to purchase a Guilia recently, and was very disappointed that the salesman refused to take me on a test drive. I offered to submit a cre I was looking to purchase a Guilia recently, and was very disappointed that the salesman refused to take me on a test drive. I offered to submit a credit check and bring in a tax return to verify my income, and still was refused in a very rude and condescending way. I cannot understand why asking to drive a car you are about to purchase is such a problem. When I called Ann Arbor, the sales manger Collin Ulvund called me back personally. I cannot tell what a night and day difference it was dealing with him than the people at Alfa Birmingham. Not only did Collin agree to the test drive, he was very gracious about it and arranged for me to drive the car at a track. Needless to say, I bought the car 2 days later. If you live in the metro Detroit area and are think of purchasing an Alfa Romeo, I can tell you it is worth the drive to Ann Arbor! More