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Golf Mill Chevrolet - Service Center

Niles, IL

4.4
527 Reviews

527 Reviews of Golf Mill Chevrolet - Service Center

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August 26, 2024

Problem went unresolved. Oil leak, around oil pan was not repaired. Technician added dye and requested I drive 400-500 more miles to further diagnose. Vehicle was brought in More

by GMC Acadia 2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred.
Aug 31, 2024 -

Golf Mill Chevrolet responded

Please reach out to our General Manager, Art, to discuss your concerns. 847-696-6160

August 23, 2024

They are awesome, very easy to work with. They also are helping me with a dent. There was a dent when I purchased the vehicle. More

by MARIODGALANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Alvarez , Asbel Diaz
Aug 31, 2024 -

Golf Mill Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

August 19, 2024

I made an order and canceled same day. I was charged 30% of a transmission so over a thousand dollars. I was never warned about this fee when I cancelled. More

by ZACH67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Carus
Aug 24, 2024 -

Golf Mill Chevrolet responded

Zach67 (Simply Comfortable) - after reviewing your repair order, it is noted that your order was placed on July 1st and cancelled on July 3rd (not the same day). Also, please note that the restocking fee is from General Motors. In fact, our Service Manager is in the process of trying to retrieve some of the restocking fee.

Aug 25, 2024 -

ZACH67 responded

I understand that the cancellation was probably not processed immediately but I promise I contacted my service rep the same day. I’m sorry that General Motors charges these fee but at the end of the day I am out $1300 bucks.

August 16, 2024

Excellent customer service I will be there every 6 months for oil change or any repairs More

by LOPEZ_ISELDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonelle Long
Aug 24, 2024 -

Golf Mill Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

August 16, 2024

Took a month to get a key. After they got there money they forgot about it. More

by CAROLANDERSON18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Carus
Aug 24, 2024 -

Golf Mill Chevrolet responded

Carol/Willliam - we can assure you that our staff did not "forget about it". Considering the age of your vehicle (2017), ordering specific parts/accessories can take upwards of 6-8 weeks. Thank you for your feedback - Golf Mill Chevrolet.

August 13, 2024

everything was very good that is all i have to say have a good day bye More

by LARJERJEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asbel Diaz, Jonelle Long
Aug 16, 2024 -

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 01, 2024

I had excellent service, plus they were very friendly, the service was very fast, and I was on my way in an hour. More

by BEVERLYJOHNSON404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Sosa
Aug 02, 2024 -

Golf Mill Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

August 01, 2024

Terrific service. Did exactly what was needed. Car running perfectly now. Thanks ever so much. More

by PART32NER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Carus, Auzi Wallace
Aug 02, 2024 -

Golf Mill Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for choosing Golf Mill Chevrolet and we hope to see you again.

July 31, 2024

Your response to my point that you do not wash the customers cars after servicing them weas class. You told me that you do not have a wash rack. And that you didn't even tell me that you were puttin More

by TSWILSON41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DeBartolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nora - Very good, Sean Carus
Aug 02, 2024 -

Golf Mill Chevrolet responded

Thomas - we will continue to inform customers (verbally & with written signage throughout the service department), that we do not have a car wash.

July 30, 2024

Mike and Auzi are great. Kept me up to date on repairs and made a significant effort to help me get all issues resolved. More

by MSTOCHELSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lichter, Auzi Wallace
Aug 01, 2024 -

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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