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Golf Mill Chevrolet - Service Center

Niles, IL

4.4
526 Reviews

526 Reviews of Golf Mill Chevrolet - Service Center

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September 05, 2021

Good first experience. The building is still under construction, but they did a good job. Scott Sigel was friendly and professional. Hopefully they continue with this level of service. More

by Anon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sigel
Sep 07, 2021 -

Golf Mill Chevrolet responded

Thank you for your great review! We're glad to have Scott on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Art W., General Manager

September 02, 2021

It's clearly a new dealership. The waiting room was in a trailer with lots of workers and there were no options for a loaner car while the work was being performed. The service fellow that I worked with wa More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Sigel
Sep 02, 2021 -

Golf Mill Chevrolet responded

Tony, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a business. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Art W., General Manager

September 01, 2021

Service center is not really yet set up for major work as they have no loaners. This is my work car. I need major work on my car and will return when they are better organized, Mike Dellas is a super service More

by HAPPY WARRIOR
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Scott Sigel
Sep 01, 2021 -

Golf Mill Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Art W., General Manager

August 18, 2021

Well, because of the strike nothing could get done, but everyone there was friendly and as helpful as they could be. I'll definitely be back next time my car needs service. More

by WWBERSERKER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Sigel
Aug 19, 2021 -

Golf Mill Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Art W., General Manager

August 10, 2021

I didn't know what to expect, but was more than satisfied....will be nice when facility is completed....thought I already did a survey More

by BOB.BOYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Scott Sigel, Sean Thomas
Aug 11, 2021 -

Golf Mill Chevrolet responded

Bob, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Art W., General Manager

August 10, 2021

Best auto dealers ever Very caring people They went out of their way to repair my vehicle With no parts available they remachined existing parts to work More

by FDEBARTOLO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeBartolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Kolendo, Mike Dellas, Scott Sigel, Sean Thomas, Micheal Stokley, Patrick Johnston, Chester Froelich
Aug 11, 2021 -

Golf Mill Chevrolet responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! All the best, Art W., General Manager

August 08, 2021

Will be looking forward to having a regular waiting room…. Coffee /wAtwr would be nice.Miss the old Chevy service staff but Scott was pleasant to speak with. More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sigel
Aug 09, 2021 -

Golf Mill Chevrolet responded

Thanks for your outstanding review, Kay! I'm very happy to hear that Scott was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Art W., General Manager

August 03, 2021

Great service, one of the best service departments ever! Would recommend to family and friends. Convenient location and the price was right. Both service managers were very helpful. More

by JGAFKOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas
Aug 06, 2021 -

Golf Mill Chevrolet responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Art W., General Manager

August 02, 2021

I paid $155 for a diagnostic, results was either a connector or fan unit need changing. The estimate cost is $350 if it’s the connector or $900 if it needs the fan unit, but they won’t know till they More

by JPMANGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean
Aug 09, 2021 -

Golf Mill Chevrolet responded

Thank you for your feedback. The estimated cost of repair was based on the diagnostics performed. I understand your concern with the cost of repair. Our parts are OEM and our service technicians are ASC Journeyman Technicians. We will always provide a cost range. We would never want customers to feel as though we were trying to "rob" them. This is certainly not our intention, nor will it ever be. I'm glad your husband was able to remedy the problem for an extremely low cost. Also, your positive feedback on our staff, will not go unnoticed. Our goal is to treat customers with the gratitude and respect they deserve. Safe travels to you and your family! Art W., General Manager @ Golf Mill Chevrolet

August 01, 2021

Incredible- the service department enough can not be said!! A true diamond!! I would deeply and truly refer this business to a friend any time. More

by PBEDNARZ71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian - front desk and service manager.
Aug 04, 2021 -

Golf Mill Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Art W., General Manager

Aug 05, 2021 -

PBEDNARZ71 responded

Very sad to see my other dealership be sold. Fortunately, a hidden gem 💎 has been acquired.

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