Golf Mill Chevrolet - Service Center

My service adviser was Kenzie and she was excellent. Everything was taken care of promptly and she was even nice enough to get me a ride home when my truck was in the shop. Everything was taken care of promptly and she was even nice enough to get me a ride home when my truck was in the shop. More

Brought my 75 year old father’s Buick there in July, he loves his car and wants to take care of it. I recommended he go to a dealer vs an independent repair facility, boy, was I wrong!!! He paid $6500 for loves his car and wants to take care of it. I recommended he go to a dealer vs an independent repair facility, boy, was I wrong!!! He paid $6500 for multiple repairs, one that included shocks… they used the incorrect shocks (his car has magnetic ride control) they had the nerve to tell me “the correct shocks are too expensive” and they made the decision for us to use the WRONG parts. We brought the car back in October (I was trying to figure out a solution with the previous service manager who got let go) because since the repair, it will not go over 80mph, I emailed and called for the GM and was never connected with him. The service manager told me there is nothing they can do to help my father who gave them $6500, no refund, no repair. The service manager also told me “it’s probably a good thing he can’t go over 80mph” the bottom line is the vehicle went over 80mph when it arrived at Golf Mill Chevrolet, it does not anymore and it is directly related to the work they did for $6500. Golf Mill Chevrolet hung a 75 year old Vietnam veteran out to dry and they will do the same to you!!!!! Avoid at all costs!!!! More

As soon as I pulled in I was taken care of nicely by the service representative. service representative. More

Dropped my car off at 9:30 am for a scheduled appointment and got a call at 1pm that they never looked at my car and won't till 3pm. I would now be without a car until Monday earliest and no loaner. What was and got a call at 1pm that they never looked at my car and won't till 3pm. I would now be without a car until Monday earliest and no loaner. What was the point of making an appointment two weeks in advance if you don't plan to honor it. More

They were going to call when the part arrived, they did not. Part was in. not. Part was in. More

They did everything on time. Waiting are was clean and quiet. Free coffee served for all Waiting are was clean and quiet. Free coffee served for all More

Kenzie was great, very through and communicated every step of the way. Ask for her when scheduling your service appointments. step of the way. Ask for her when scheduling your service appointments. More

They broke my battery cover. Then I had to come back to get it replaced. Then I had to come back to get it replaced. More

This dealership suck. No communication at all. They claim the parts I ordered were wrong. I'm not a dummy. I know I order the right parts. Ridiculous. No communication at all. They claim the parts I ordered were wrong. I'm not a dummy. I know I order the right parts. Ridiculous. More

I had a Battery change in my truck and they broke the cover off and I had to come back to get it fixed cover off and I had to come back to get it fixed More