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Golf Mill Chevrolet - Service Center

Niles, IL

4.3
503 Reviews

503 Reviews of Golf Mill Chevrolet - Service Center

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September 29, 2021

The service department was friendly and able to work with me in a timely manner More

by MARYPAT222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sigel
Sep 29, 2021 -

Golf Mill Chevrolet responded

Thank you for the great feedback! I'm happy to hear that our service was a 5* experience for you. Art W., General Manager @ Golf Mill Chevrolet

September 25, 2021

Great Service. Mike, Sean, Steve the mechanic was extremely courteous and helpful to get my vehicle fixed. More

by DM134SPARKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve the mechanic , Mike Dellas, Scott Sigel, Sean Thomas
Sep 27, 2021 -

Golf Mill Chevrolet responded

Thank you for taking the time to leave this great feedback! I'm glad our service staff were able to exceed your expectations. We look forward to seeing you again! Art W., General Manager @ Golf Mill Chevrolet

September 24, 2021

Professional service advisor service; poor 'car return' appearance. Greasy hand prints on hood, door frame and excessive dirt on steering wheel. Car could have been returned much cleaner. Would have been More

by RPROCHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Scott Sigel
Sep 24, 2021 -

Golf Mill Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Art W., General Manager

September 24, 2021

Very friendly, fast service ,explained the service that was needed at this time and wat and when the car has to be checked again More

by VICTOR_MARZULLO
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
Sep 25, 2021 -

Golf Mill Chevrolet responded

Victor, thank you very much for the 5* review! I appreciate you taking the time to share your positive experience. We look forward to seeing you back! Art W. General Manager @ Golf Mill Chevrolet

September 21, 2021

The staff was disrespectful and didn’t know car was complete no notification and was waiting in the waiting area. More

by RIVERA2185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Dellas, Scott Sigel, Sean Thomas, Dominick Koczwara
Sep 22, 2021 -

Golf Mill Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. I reached out to our Service Advisors to request additional information. You've tagged all of the Service personnel and I am uncertain who displayed the disrespectful behavior you are referring to. Please feel free to email me at artw@golfmillchevrolet.com or mweyer@golfmillchevrolet.com, to provide additional information. Once again, I'm sorry we fell short of the 5* service we truly strive for. Art W. General Manager @ Golf Mill Chevrolet

September 21, 2021

The hardest part of getting my oil changed and a tire rotation was finding the right place to check in during the building process. I wish them the best of luck getting everything organized when the bui More

by AMMROWIEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Thomas, Dominick Koczwara
Sep 22, 2021 -

Golf Mill Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Art W., General Manager

September 20, 2021

I appreciated the speediness of my oil change and the visiting with the personnel to make sure that my car was being taken of! More

by LDONOHUE7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sigel
Sep 20, 2021 -

Golf Mill Chevrolet responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Art W., General Manager

September 20, 2021

I was in for an issue with my transmission. I was told that it was a known issue and they did the re-set and replaced the transmission fluid. They said to drive it for 100-200 miles for the fix to set in More

by JODYPRAVECEK
Recommend Dealer
No
Employees Worked With
Scott Sigel
Sep 20, 2021 -

Golf Mill Chevrolet responded

Jody, sorry for the hassle we have caused you. We are trying to accommodate all of our customers, to the best of our ability. Our Service Department has recently reopened (post mechanic's strike) and we are still working through hiring staff to allow for a hassle free experience for our service customers. Again, we apologize for the hassle. Thank you, Golf Mill Chevrolet Service Department

September 20, 2021

Good service I called on short notice and they took me right away. I would recommend them. More

by FREDDYCOHEN10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
Sep 20, 2021 -

Golf Mill Chevrolet responded

Freddy, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Art W., General Manager

September 16, 2021

FRIENDLY PEOPLE TRY TO ACCOMMODATE WHILE CONSTRUCTION TAKING PLACE AND THE WORK BEING DONE ON YOUR VEHICLE More

by DENNISSNIEG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sigel
Sep 16, 2021 -

Golf Mill Chevrolet responded

Thank you for sharing your experience with us, Dennis! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Art W., General Manager

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