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Golf Mill Chevrolet - Service Center

Niles, IL

4.3
503 Reviews

503 Reviews of Golf Mill Chevrolet - Service Center

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October 12, 2021

Maybe they miss diagnosed the actual problem that I was having, which turned out to be a week battery on my remote More

by PACINIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sigel
Oct 12, 2021 -

Golf Mill Chevrolet responded

Thank you for taking the time to leave the review. We appreciate you choosing our service department and look forward to having you back when our dealership is complete! Art W., General Manager @ Golf Mill Chevrolet

October 07, 2021

Malibu 2015-2019 is a LEMON! - Electronic sensor problems. Class action lawsuit is in progress. Problem is not this service department. Problem is GM who is foot dragging. This issue will eventually More

by PYIDDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
Oct 07, 2021 -

Golf Mill Chevrolet responded

First and foremost, I'm sorry to hear about your negative experience with your vehicle. Additionally, I am hopeful that GM will follow up with you regarding these concerns. I understand that we were not able to diagnose the specific issues, with 100% certainty, However, is sounds like we provided you with enough information, that will be helpful during your communications with GM. Once again, I'm sorry you've had such a negative experience with your vehicle. If there is anything we can do for you, please feel free to reach out to me directly. I wish you the best and am hopeful that GM will assist you with any repairs that are needed. Art W., General Manager @ Golf Mill Chevrolet

October 06, 2021

I was pleased with their approach to my problem and the speed that it was corrected. They were excellent in " tight quarters". More

by GEORGEVWOLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sigel
Oct 06, 2021 -

Golf Mill Chevrolet responded

Thank you for the great 5* review! I'm glad your problem was rectified and I hope you will visit us again, once our dealership is complete. Art W., General Manager @ Golf Mill Chevrolet

October 05, 2021

Great customer service, very friendly and easy to talk to. They're doing a great job considering the conditions that they have to deal with... working out of trailers. More

by KICE50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sigel, Sean Thomas
Oct 05, 2021 -

Golf Mill Chevrolet responded

Thank you very much for the 5* review! We truly appreciate your patience and understanding during construction. Golf Mill Chevrolet will always work towards providing the best experience for all of our customers. Once again, thank you for the kind words and please stop back when construction is completed! Art W., General Manager @ Golf Mill Chevrolet

October 05, 2021

Great service,. Cost me nothing so far. Hopefully this will resolve itself. Three more words. More

by ASAMPRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Sean Thomas
Oct 05, 2021 -

Golf Mill Chevrolet responded

Thank you for the great 5* review! We always appreciate our customers taking the time to share their experiences and I'm glad we've hit all the marks with you! Art W., General Manager @ Golf Mill Chevrolet

October 04, 2021

Not informed of location move when I called to make appointment. Then had to wait 2 hours. More

by CSCHRENZEL
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Dellas
Oct 04, 2021 -

Golf Mill Chevrolet responded

Thank you for the feedback. Our goal is to make our customers experiences smooth and without hassle. I will reach out to our scheduling team to find out where we fell short. I am hopeful you will give us another opportunity to make your visit a more positive one. Art W., General Manager @ Golf Mill Chevrolet

October 04, 2021

Service took long with the appointment and I'm not sure it was actually done. More

by IOVINELLI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sigel, Sean Thomas
Oct 04, 2021 -

Golf Mill Chevrolet responded

Thank you for providing me with your feedback. Please note that if you have any questions regarding the scheduled service you had completed, you can contact the Service Manager, Mike Dellas at 847-696-6160 or via email at mdellas@golfmillchevrolet.com Art W., General Manager @ Golf Mill Chevrolet

October 01, 2021

It was great was down the street talked to one of the technicians made appointment for the next day took care of it More

by MJNWC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Scott Sigel, Sean Thomas, Dominick Koczwara
Oct 02, 2021 -

Golf Mill Chevrolet responded

Thank you for taking the time to leave your 5* experience with us! I'm glad that we were able get you back on the road, quickly & safely! Art W., General Manager @ Golf Mill Chevrolet

October 01, 2021

What can I say about Golf Mill Chevrolet? I went for an oil change and tire rotation. Well, they're doing a great job considering the conditions that they have to deal with... working out of trailers. I More

by FLUFFY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Thomas, Erik Bowman
Oct 02, 2021 -

Golf Mill Chevrolet responded

Thank you for the great feedback! To answer your question, Yes, we will have a car wash once the dealership is fully operational. This will take a bit more time. We are focusing on Service, Parts & Sales Departments, at the moment. Again, thank you for taking the time to share your experience with me! Art W., General Manager @ Golf Mill Chevrolet

September 30, 2021

Worst dealer in the world, both the Sales Department, as well as the Service Department. The Service Department tried to charge me ridiculous prices for the services I needed on my Tahoe (even as compared t More

by ram1210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominick Koczwara
Oct 02, 2021 -

Golf Mill Chevrolet responded

Ramiro - after meeting with our service department, the $155 you were charged was for a diagnostic fee. 1/2 of that fee was to diagnose the Tire Pressure Monitoring light that was displayed on your dash. It was determined that all four of your sensors were faulty. The second 1/2 of the fee was pertaining to the brake squeaking. All vehicle inspections are subject to a diagnostic fee. Additionally, I spoke with the sales representative you met with. As inventory is at an all time low, he presented you with the available Tahoe's scheduled for delivery. You were specific with your needs and he wanted to ensure that he was providing you with all of the information available. I'm sorry that you feel as though your experience was less than what you anticipated. While we are working through an inventory shortage, construction, etc. we will always try to be transparent with all of our prospective customers. Thank you for your feedback and we wish you the best. Art W., General Manager @ Golf Mill Chevrolet

Oct 02, 2021 -

ram1210 responded

You’re response addresses about 20-25% of my issues/complaints I brought up, but I’m not surprised. As mentioned, I will just proceed with reporting my experience & issues to the Better Business Bureau, as well as create as much awareness as possible, about the absolutely crappy & bootleg, scam of a dealer you’re running…

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