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Golf Mill Chevrolet - Service Center

Niles, IL

4.4
528 Reviews

528 Reviews of Golf Mill Chevrolet - Service Center

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December 01, 2021

Mike and Sean really took care of me. Another Chevy dealer had my work van for 7.5 hrs and waisted the entire time trying to troubleshoot the broken rear directional. Golf Mill Chevy crew had it diagn More

by MARCS3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Sean Thomas
Dec 02, 2021 -

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet a! We hope to see you again.

November 29, 2021

They did a great job on my car. Worked very hard with my extended warranty company to get everything covered as it should. More

by DDEHORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
Nov 29, 2021 -

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

November 29, 2021

The car runs great and there wasn't as much wrong as I thought there would be More

by PUFPAF2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Scott Sigel
Nov 29, 2021 -

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. Thank you again for choosing Golf Mill Chevrolet and we hope to see you again.

November 25, 2021

I WAS SUPER PLEASED WITH MY FIRST VISIT TO GOLF MILL CHEVROLET THE SERVICE WAS EXCELLENT - THE STAFF COULDN'T OF BEEN FRIENDLIER - LEFT WITH A VERY GOOD FEELING OF CONFIDENCE IN BEING IN GOOD HANDS. More

by JOCARIDOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Scott Sigel
Nov 26, 2021 -

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet a! We hope to see you again

November 24, 2021

Eric and Edyta were awesome to work with. All my questions were answered, and the process was a lot of fun. Great people at Golf Mill Chevy, and I can't wait to come back and get that Camaro next! More

by BBARNES7799
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edyta Suszko, Erik Bowman
Nov 24, 2021 -

Golf Mill Chevrolet responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this feedback on Erik & Edyta. We hope that you have a great day and thank you again for choosing Golf Mill Chevrolet and we hope to see you again.

November 23, 2021

Oil change right on time. Great staff . Even check out was friendly. Will be back. More

by JOHNBETON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sigel
Nov 23, 2021 -

Golf Mill Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. Please come see us for any future needs.

November 22, 2021

The "check engine light" came on.Brought car in to Golf The "check engine light" came on. Brought car in to Golf Mill Chevrolet. Told me a sensor was needed and also a cleaning of the chamber..cost me a More

by MCLEM9009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Sigel
Nov 22, 2021 -

Golf Mill Chevrolet responded

Hi Michael - I just spoke with Scott and Kamran regarding your feedback. Since your vehicle is a 2014 Malibu (out of warranty), the mechanic performed the minimal (lease expensive) route to repair the sensor code. Kamran & Scott (both) discussed the current repair, in hopes of removing the long term error codes. Please note, the initial repair, was necessary, in order to ensure the vehicle was safe for travel. That initial repair was completed. Subsequently, a secondary error code occurred. The repair of an initial issue, prompted the notification of a second issue. Scott and Kamran did the best to save you from overly extensive repair costs. Please feel free to contact me for additional information. Mike Dellas Service Manager 847-696-6541

Nov 23, 2021 -

MCLEM9009 responded

So, because of your mechanic's ineptness, I will have to drive around with the check engine light on and without being able to use the remote start. He told me that it was a different error code just so that I can be charged another $800.00. You are telling me the same thing. So when you fix one problem another one "magically" pops up that is different than the first one so that an unsuspecting customer like myself can be duped into paying an arm and a leg for basically an old fashioned tune-up. After having the car for a year and a half with no problems, all of a sudden the check engine light comes on and is supposedly fixed for $800.00. Then when it comes on again a few days after it was supposedly repaired, it is a different problem that was caused by the first problem! Why weren't both problems fixed? You folks at Golf Mill Chevrolet saw me coming! How do I know any work was even done on my car? It still hesitated when I accelerated after I was $800.00 lighter in my wallet just as it did before I brought it in. No work was done on my car. I would like the check engine light issue fixed and fixed properly at no extra charge. It should not matter whether or not the check engine light is on. It has been going on and off now for almost a month. If your mechanic needs to drive it around for a weekend to figure it out, I would need a loaner car. If the problem is identified and the work is done correctly, the check engine light should not come back on at all.

November 20, 2021

Service was great. Everyone there is very helpful. Thanks for everything. In and out in a timely manner More

by DCCARDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Scott Sigel, Sean Thomas
Nov 22, 2021 -

Golf Mill Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 17, 2021

Good service lucky it was nice out instead of seating in trailer for 1 hour. hope by next oil change shop will be open. More

by JSCHMOLDT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember his name but pleasant
Nov 19, 2021 -

Golf Mill Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

November 15, 2021

Very friendly staff. Under construction so the waiting area is understandably uncomfortable. My truck was scuffed on the sill plate after work was completed. More

by FKOLSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Scott Sigel
Nov 15, 2021 -

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon! Please contact me regarding your issue with the scuffed sill plate. Mike Dellas Service Manager 847-696-6541

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