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Golf Mill Chevrolet - Service Center

Niles, IL

4.4
528 Reviews

528 Reviews of Golf Mill Chevrolet - Service Center

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December 21, 2021

Waited an extra 2 hours for them to do a simple oil change. It was supposed to take 1.5 hours and ended up waiting 3.5 hours. More

by TTABAKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edyta Suszko, Mike Dellas, Scott Sigel, Sean Thomas
Dec 21, 2021 -

Golf Mill Chevrolet responded

Mr. Tabaka - I'm very sorry for this negative experience. Please reach out to me directly, so I can correct your negative experience. Melissa W. Director Business Development & Client Relations 847-696-6517 or mweyer@golfmillchevrolet.com

December 16, 2021

Very awesome atmosphere people are greatMet my needs in Very awesome atmosphere people are great Met my needs in every way possible to get me in a vehicle that I want More

by Angel Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kucharczyk
Dec 17, 2021 -

Golf Mill Chevrolet responded

Angel - Thank you so much for the great review!!! We're glad that you had such a great experience! We truly appreciate you choosing Golf Mill Chevrolet & look forward to seeing you during your first Service visit! Golf Mill Chevrolet

December 14, 2021

Made an appointment because one of my headlights wasn’t working. As soon as I get there the advisor person told me that I have bumper to bumper warranty, but I would have to buy the headlight because he kn More

by Krmattox9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Thomas
Dec 14, 2021 -

Golf Mill Chevrolet responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Mike Dellas Service Manager (847) 696-6541

December 14, 2021

Took care of me! My first visit to see them and they went above and beyond to ensure I was happy. More

by LINDSAYMKOSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sigel, Sean Thomas
Dec 15, 2021 -

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

December 13, 2021

The people at the front desk were not welcoming . A person moving cars in the service bay said something to me as I walked to the waiting room . He seemed irritated that I was in the way. The only per More

by reetzg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oscar Morales
Dec 13, 2021 -

Golf Mill Chevrolet responded

Please reach out to me, so I can narrow down your negative experience. We continually strive to ensure that all of our customers receive a positive experience. Please email me directly at mweyer@golfmillchevrolet.com so I can address your concerns. Thank you!

December 09, 2021

Wonderful experience everyone in the office was super great and helpful! Very happy with the experience! More

by LEXIBASSO22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Scott Sigel, Sean Thomas
Dec 10, 2021 -

Golf Mill Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

December 07, 2021

Everything was good. Under construction when I brought the car in. Someone brought donuts and coffee for the customers so that was nice. More

by KBCFD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas
Dec 08, 2021 -

Golf Mill Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2021

I am very pleased with their service, the work is done as well as possible, and they are all very nice More

by GRACEPASIEKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Scott Sigel, Sean Thomas
Dec 04, 2021 -

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Golf Mill Chevrolet and we hope to see you again.

December 01, 2021

I would like to schedule a follow up visit! The further follow up is required as it was not obvious to me at the time of service. They did diagnose the problem at the time but I had not seen any of the si More

by PRPD403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Scott Sigel, Sean Thomas
Dec 02, 2021 -

Golf Mill Chevrolet responded

Please contact our Service Department @ 847-696-6504. You can speak with one of the advisors, or schedule an appointment with the receptionist. If you prefer, you can also schedule your appointment on-line by clicking on the link below. https://www.golfmillchevrolet.com/schedule-service.html Mike Dellas Service Manager 847-696-6541

December 01, 2021

I was a bit hesitant not knowing if they were the new "Bredeman" and when I first needed them the service guys where on strike and sales was a trailer in the lot! They have come a long way in 5? weeks! More

by PRPD403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Scott Sigel, Sean Thomas
Dec 01, 2021 -

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Golf Mill Chevrolet and we hope to see you again.

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