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Golf Mill Chevrolet - Service Center

Niles, IL

4.3
502 Reviews

502 Reviews of Golf Mill Chevrolet - Service Center

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September 27, 2024

Absolutely loved my experience at Golf Mill. Matt was wonderful he made purchasing so easy. Service was excellent and Matt was very informative and created a comfortable environment. Love my ne More

by CAMILLE MCCAULEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Fital
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asbel Diaz, Frank Devine
Oct 02, 2024 -

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 27, 2024

Service was great found the problem would have liked a loaner like other dealers go More

by MIKEEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Devine
Oct 02, 2024 -

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

September 25, 2024

Upon arrival, I explained that I had the "known" 3rd row headrest problem on my new 2024 Traverse, and that I needed them to order the parts per GM's service bulletin. 2 Hours after checking in, they tol More

by D.HURST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Devine
Sep 29, 2024 -

Golf Mill Chevrolet responded

D.hurst, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Mark Snyder, Service Director, 847-696-6504

September 07, 2024

Your Service department took care of me right away during my lunch and did a fantastic job More

by Cmetoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy
Sep 10, 2024 -

Golf Mill Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

Very friendly staff, respond quickly, professional. They are always helpful and professional. I recommend this place to everybody. More

by BG241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mishoulam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Golf Mill Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Golf Mill Chevrolet and we hope to see you again.

August 26, 2024

Problem went unresolved. Oil leak, around oil pan was not repaired. Technician added dye and requested I drive 400-500 more miles to further diagnose. Vehicle was brought in More

by GMC Acadia 2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred.
Aug 31, 2024 -

Golf Mill Chevrolet responded

Please reach out to our General Manager, Art, to discuss your concerns. 847-696-6160

August 23, 2024

They are awesome, very easy to work with. They also are helping me with a dent. There was a dent when I purchased the vehicle. More

by MARIODGALANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Alvarez , Asbel Diaz
Aug 31, 2024 -

Golf Mill Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

August 19, 2024

I made an order and canceled same day. I was charged 30% of a transmission so over a thousand dollars. I was never warned about this fee when I cancelled. More

by ZACH67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Carus
Aug 24, 2024 -

Golf Mill Chevrolet responded

Zach67 (Simply Comfortable) - after reviewing your repair order, it is noted that your order was placed on July 1st and cancelled on July 3rd (not the same day). Also, please note that the restocking fee is from General Motors. In fact, our Service Manager is in the process of trying to retrieve some of the restocking fee.

Aug 25, 2024 -

ZACH67 responded

I understand that the cancellation was probably not processed immediately but I promise I contacted my service rep the same day. I’m sorry that General Motors charges these fee but at the end of the day I am out $1300 bucks.

August 16, 2024

Excellent customer service I will be there every 6 months for oil change or any repairs More

by LOPEZ_ISELDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonelle Long
Aug 24, 2024 -

Golf Mill Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

August 16, 2024

Took a month to get a key. After they got there money they forgot about it. More

by CAROLANDERSON18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Carus
Aug 24, 2024 -

Golf Mill Chevrolet responded

Carol/Willliam - we can assure you that our staff did not "forget about it". Considering the age of your vehicle (2017), ordering specific parts/accessories can take upwards of 6-8 weeks. Thank you for your feedback - Golf Mill Chevrolet.

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