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Golf Mill Chevrolet - Service Center

Niles, IL

4.3
492 Reviews

492 Reviews of Golf Mill Chevrolet - Service Center

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November 24, 2022

Appointment was at 11:30am. Got out by 4;15pm They said they’d vacuum my car but did not No one knew what was going on and although the staff “tried to be helpful” hence t More

by ARIANA122302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Sigel, Beta Lungu, Levent Oner, Kris Matys
Nov 26, 2022 -

Golf Mill Chevrolet responded

We are disappointed to learn of your experience here at Golf Mill Chevrolet, but will take this opportunity to improve. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Golf Mill Chevrolet (847) 696-6503

November 24, 2022

When I checked in the woman told me 1½ hours but it turned out to be only 1 hour. But that seems like a long time for an oil change. Since this was my first oil change on a new car I bought from them i More

by RFRIED.ARCH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the name of the service department
Nov 26, 2022 -

Golf Mill Chevrolet responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you providing this information so we can improve upon our services. Golf Mill Chevrolet

Nov 26, 2022 -

RFRIED.ARCH responded

So can I expect the same service if I come back or will it be better? Why should I try again, what will be different?

November 11, 2022

They completed the 2nd of 6 service needs I want to have on my corvette. But so far, so good. I will wait until spring 2023 to return and start on the rest. I will let you know how everything goes when th More

by terrym
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sigel, Beta Lungu
Nov 11, 2022 -

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you for choosing Golf Mill Chevrolet and we hope to see you again.

November 09, 2022

very good service very good service very good service very good service very good service More

by JKHEATINGCOOLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sigel
Nov 12, 2022 -

Golf Mill Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Golf Mill Chevrolet and we hope to see you again.

October 26, 2022

They were very helpful and the service was done quickly. They were very very nice More

by JOHNTWALSH77
Recommend Dealer
Yes
Employees Worked With
Scott Sigel
Oct 26, 2022 -

Golf Mill Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 19, 2022

There was a lack of communication. I was told I would be called by noon and that did not happen. Then I was told I would be called at 1pm and that never happened either. I was then on More

by Aaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Levent Oner, Kris Matys
Oct 20, 2022 -

Golf Mill Chevrolet responded

We pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation. Please contact our Service Manager, Levent, at 847-696-6160

October 19, 2022

I had a great experience with Emre over at service. He followed up with me about my truck throughout the whole repair, and even worked with me on negotiating the cost of the hefty repair. Thanks a ton More

by jonadina86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emre Guzeldere
Oct 20, 2022 -

Golf Mill Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

October 18, 2022

I didn’t like the fact that the Chris worker lied and told me I will have my 94 Chevy truck back in 24 hours. Than tried to make me pay for service that was never done, my truck just sat in the back. Chr More

by TERRANCESMITH309
Recommend Dealer
No
Employees Worked With
Kris Matys
Oct 20, 2022 -

Golf Mill Chevrolet responded

Terrance, we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation. Please contact our Service Manager, Levent, at 847-696-6160

October 14, 2022

Very friendly people that work there,welling to get to the problem that your car is going through plus also let's you know everything that's needed for your car to run well. More

by frazierjulie18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sigel
Oct 17, 2022 -

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

October 12, 2022

I brought my car in for what I thought would be a quick fix, but I was shown otherwise. I needed a lot of suspension work done on my vehicle, as everything was original on a nearly 10 year old vehicle. Emr More

by theomar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emre Guzeldere
Oct 14, 2022 -

Golf Mill Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! Thank you again for choosing Golf Mill Chevrolet

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