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Golf Mill Chevrolet - Service Center

Niles, IL

4.3
502 Reviews

502 Reviews of Golf Mill Chevrolet - Service Center

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December 23, 2022

Everyone at Golf Mill Chevrolet were a pleasure to work with. They went over and beyond to make sure we were happy with our purchase. I will recommend Golf Mill Chevrolet to all my friends and family! More

by CLINDAFLY777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kolendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DeBartolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edyta Suszko, Phil Jarad, Beta Lungu, Levent Oner, Sharon Harvey, Damian Aschoff
Dec 26, 2022 -

Golf Mill Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Golf Mill Chevrolet and we hope to see you again.

Dec 27, 2022 -

Golf Mill Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Golf Mill Chevrolet and we hope to see you again.

December 22, 2022

Great job in diagnosing the car problem and addressing the customer’s concerns and following up. More

by Mkhayif7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edyta Suszko, Beta Lungu, Levent Oner, Sharon Harvey, Damian Aschoff
Dec 26, 2022 -

Golf Mill Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Dec 27, 2022 -

Golf Mill Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

December 17, 2022

work done on time car was cleaned and ready for pick up. free oil change always helps!! More

by DARW2EES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Aschoff
Dec 17, 2022 -

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

December 16, 2022

Got right in at appointment time oil change and tire replacement were done in reasonable time very friendly employees More

by BKSETT34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beta Lungu
Dec 16, 2022 -

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

December 09, 2022

They didn’t waste time performing oil change and tire rotation and had no dirty handa on the steering wheel. parts was helpful in my purchase of cargo tray mat. Elizabeth, the service rep was nice. More

by ROBERTBARANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beta Lungu
Dec 09, 2022 -

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 07, 2022

Thank you for a pleasant experience. You are why my new cars will always be Chevys. More

by DALEDONDELINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Damian Aschoff
Dec 11, 2022 -

Golf Mill Chevrolet responded

Thank you for choosing Golf Mill Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

December 03, 2022

This was the worst service I have ever had. I brought my car in for it's appointment at 7am on 11-18-22 for an oil change. After waiting a few minutes for the service door to open when I drove More

by TAXBABIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Levent Oner, Sharon Harvey
Dec 03, 2022 -

Golf Mill Chevrolet responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give our Service Manager, Levent, a call a t (847) 696-6593 so we can discuss your experience further. We look forward to hearing from you

November 29, 2022

Great service, willing to go the extra mile. We had purchased an extended warranty (via Endurance). While most have a 30 day waiting period this one has 30 days and 1000 miles. We hadn't yet r More

by MIRODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sigel
Dec 01, 2022 -

Golf Mill Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

November 29, 2022

dissatisfied with the level of communication about the length of time to complete repairs. appointment was made without asking me what was being done, thus causing me to wait an hour and a half for a mech More

by JOEYAC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Levent Oner
Nov 29, 2022 -

Golf Mill Chevrolet responded

Joseph, we sincerely apologize for the delay in communication. We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Falling short of meeting your expectations is not to the standards we strive to achieve . Thank you providing this information so we can improve upon our services. Golf Mill Chevrolet

Nov 30, 2022 -

JOEYAC12 responded

Still waiting for the service manager to return my phone call.

Dec 01, 2022 -

Golf Mill Chevrolet responded

I just spoke with Levent and he will be reaching out to you.

Dec 01, 2022 -

JOEYAC12 responded

Thank you for your response. Levent did call me back yesterday, but I missed his call. I promptly returned his call but I haven't heard back as of yet.

November 27, 2022

I have brought my fleet vehicles to this dealership several times: Scott and Shawn has been great. Last service advisor (dont know his name) recommended $$$ brake work for 2017 suburban. Checke More

by INFO
Recommend Dealer
No
Employees Worked With
Scott Sigel
Nov 29, 2022 -

Golf Mill Chevrolet responded

We apologize for the disenchanting experience your employee had with our service department. I believe Scott has been in communication with you, in hopes to regain your confidence in our service department. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

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