492 Reviews of Golf Mill Chevrolet - Service Center
The service that was provided was terrible. My car was promised on a Saturday morning when the tech wasn’t even and I had to go in to find this out and no one was going to call me. For $2300 fi My car was promised on a Saturday morning when the tech wasn’t even and I had to go in to find this out and no one was going to call me. For $2300 fix to my car, I expect a little courtesy and professionalism. More
I dropped the car off the night before for a 720am appt. I called at 1030 and they didn’t know about my car. Then I called at 130 they said it would be ready in 15minutes. I went to dealer 30 minutes later I called at 1030 and they didn’t know about my car. Then I called at 130 they said it would be ready in 15minutes. I went to dealer 30 minutes later and they said that they didn’t start the tire rotation yet. Waited until 330 before they finished. Wasn’t happy. Also they didn’t tighten the covers on my rims I had to do it. More
Brought vehicle in for an oil change and 4WD diagnosis. 5 hour wait, after being promised about 2 hours to complete tasks. No updates, or communication. Didn’t receive vehicle health sheet from inspection, 5 hour wait, after being promised about 2 hours to complete tasks. No updates, or communication. Didn’t receive vehicle health sheet from inspection, $300 dollars later, they couldn’t even run the car through the car wash. Thought I’d give them another chance after bad service 4 months ago, but this time was even worse. Horrible shop management in my opinion. That was the last time I bring my vehicle there for service. All I kept hearing is my computer isn’t working. Same story as 4 months ago. More
I wanted to take a minute to rate my recent experience with Golf Mill Chevrolet I give them a 5 Star rate it was a very smooth and patient communication process from beginning to end . I’ll also like to t with Golf Mill Chevrolet I give them a 5 Star rate it was a very smooth and patient communication process from beginning to end . I’ll also like to thank my salesman Christopher Smit he was very genuine and trustworthy also professional with business man . Thank you for taking time to work with me . More
I brought my car in to fix my driver side window, oil change and asked to have the feature where all windows go down. I was given a pricing sheet and the service desk employee said it would cost $155. I change and asked to have the feature where all windows go down. I was given a pricing sheet and the service desk employee said it would cost $155. I asked a couple different ways if that was the complete repair price, what about parts, etc. He said the $155 would be applied to parts. He made it sound like my window would be repaired for $155. I got a call later and a different agent said it would be over $400. The first guy needed to make it clearer that the $155 was to check it out only. Not the complete cost. Again, I asked if it was going to cost anymore that $155 and he said no. Also, the second agent said that he was going to check on turning the feature off that rolls down all 4 windows when you hit certain buttons on the key fob. I found something on the internet in 20 minutes. It is now 3-4 weeks later and I have not heard anything. It is really annoying to find all windows were down all night in the middle of winter. Also, I have parked my car, came back and all the windows were down when I returned. Not a good feeling parking my car in Chicago!! Not sure what is taking so long to find out how to turn off the feature. More
All the staff was outstanding with their service. Explained things well and will recommend this dealership to all my family and friends. Explained things well and will recommend this dealership to all my family and friends. More