Golf Mill Chevrolet - Service Center

Went in for transmission issues. Was quoted for a “new transmission” to the cost of $7500. Spoke with Tracee the service writer over the phone and was told that the only way they cou Was quoted for a “new transmission” to the cost of $7500. Spoke with Tracee the service writer over the phone and was told that the only way they could make the bill cheaper was to see if they could install a used or rebuilt transmission but they wouldn’t guarantee the work. She said with the “new” transmission, it would have a 3 year/unlimited mile warranty. Being that I plan on driving this car for at least a dozen more years, I opted for the NEW transmission. Came in Wednesday to Pick up and pay for the truck and upon looking at my receipt, they had installed a remanufactured transmission. This wasn’t authorized by me to have a REMANUFACTURED transmission installed. I signed paperwork for a new transmission. I was quoted $5600 at AAMCO to do install a remanufactured transmission with the same warranty. I feel as though I was ripped off and mislead by this dealer. This is my 7th Chevy from an dealer and I can promise you that I will never return to this dealer for service or to purchase anything from them. I will also post on every review site of my experience as to make sure my friends and friends of friends don’t patronize this establishment. Classic bait and switch. The best part is the service writer Tracee won’t even escalate this issue to her managers attention. I was ripped off by this dealer who refuses to address these concerns. BUYER BEWARE!!!!! More

Made the process simple and explained everything very well. Kept me in the loop of what my vehicle needed in real time. Will definitely return well. Kept me in the loop of what my vehicle needed in real time. Will definitely return More

Sean is excellent and very helpful. The service department could be a little bit quicker. The average waiting time is at least three hours plus. The service department could be a little bit quicker. The average waiting time is at least three hours plus. More

I had an appointment at nine am and told them that I had to be in Chicago by two pm. My truck was finished by noon and I no longer have problems with my cooling system. to be in Chicago by two pm. My truck was finished by noon and I no longer have problems with my cooling system. More

Great service and fast! They were attentive and met all my needs. I would recommend this dealership for service for everyone. They were attentive and met all my needs. I would recommend this dealership for service for everyone. More

Great service and fast! They were attentive and met all my needs. I would recommend this dealership for service for everyone. They were attentive and met all my needs. I would recommend this dealership for service for everyone. More

Ken was great to work with! He kept us informed during the whole process. We look forward to doing more business with him in the future He kept us informed during the whole process. We look forward to doing more business with him in the future More

Your attention to detail sucks really nice people but what needs done isn't being done right what needs done isn't being done right More

The place looks great ; very clean with comfortable seating . Sean was friendly and very efficient. seating . Sean was friendly and very efficient. More

Service was good and professional. The only remark is that I waited around 4 hours and never got a call to let me know my car was ready. I came in to the service area and had to ask. The only remark is that I waited around 4 hours and never got a call to let me know my car was ready. I came in to the service area and had to ask. More