Golf Mill Chevrolet - Service Center

Brought my car into the service area and had a great experience. Service writer was phenomenal and the work on my truck was top notch as well. Will definitely go back. experience. Service writer was phenomenal and the work on my truck was top notch as well. Will definitely go back. More

Smooth transaction in and out in under 2 hours. Will definitely go back for any needed services. Will definitely go back for any needed services. More

Mossi was very helpful with the entire process. He was friendly and met all my expectations. He was friendly and met all my expectations. More

Thank you being nice & explaining things. Above all for keeping us all safe. It important. Above all for keeping us all safe. It important. More

I had the worst experience at Golf Mill, and I will not be back. It had nothing to do with Raelynn, but all to do with the service manager Mark, and Jessica. On Friday Nov, 15th. I called the dealership be be back. It had nothing to do with Raelynn, but all to do with the service manager Mark, and Jessica. On Friday Nov, 15th. I called the dealership because my brakes that had been replaced a year prior were rubbing. I spoke with Jessica on the phone, and explained to her that my brakes should not be out after 1 year. She told me that it was my driving habits. I told her my driving habits had not changed. She sets up my appointment, and when it comes over it has the following note. “Brake System Diagnosis • cs wore through brakes in less than a year and is very unhappy. i advised him that his driving habits could pay contribution to this issue. customer didnt listen to me” now I’m not exactly sure why Jessica felt she should have an opinion when she didn’t even work at the dealership when my brakes were originally installed. Last year I had my front and rear brakes done separately, but both at Golf Mill. Each time they were done I had to come back because my alignment was off and I almost crashed my car on the Stevenson heading to work as my car was pulling to the left. When I arrived at the dealership on Monday the 18th. I asked Raelyn if she could tell me who set my appointment as I wanted to speak with a manager. She told me that it was Jessica who set the appointment, and that Mark was the manager. When I showed Mark what Jessica had written. He said that he didn’t see that problem. The fact that I had to explain professionalism to a service manager was beyond troubling to me. I took a seat so that my car could be looked at. Raelyn came back and told me that my front brakes were gone and that it was going to cost me $867. I explained to her my brakes were barely over a year old. There should be no way that they are that bad. I asked her to get the manager. She took me to Mark. I asked how are my brakes that bad after a year. That they should last 40k miles for city driving and 60k for highway. Which is 3 years. He tried to tell me that it was my driving habits. I told him I come from a UAW family. We will not insult my intelligence. He brought out the notes from last year when I had to come back because my brakes and alignment was done correctly. I told him I’m aware. You all did the work. He told me I drove 25k miles. To which I replied those were highway miles, and if that’s the metric you are using, I should get 35k more miles out of these brakes. He then responded to me and said that he doesn’t come to my place of employment and tell me how to do my job. He said he could take 15% off, and bring the price down to $715. I told him to get my car and I would go elsewhere. That I was not paying that for brakes that were replace a year ago. I took my car to a body shop in the area. The did my brakes for 649 out the door. They explained that the calipers were on too tight. That they ground down my brakes. They also took pics for me. It is sad to see that Customer Service is not a priority for Golf Mill. More

I received quick and efficient service. Waiting area is very nice. I will definitely be back. Waiting area is very nice. I will definitely be back. More

Although I received not so good news about my vehicle, I appreciated Kenzie and Brian’s (I think that was his name), the technician, assistance and honesty. appreciated Kenzie and Brian’s (I think that was his name), the technician, assistance and honesty. More

Great service and profesional approach,definitely will come back to this place for more service,thank you!!! come back to this place for more service,thank you!!! More

Got me in last minute to repair a tire! Other words to get to 15 Other words to get to 15 More

Very easy process. My first oil change on my new car. Matt made the appointment for me. Everything was all set up when I arrived. Car was done faster than what they ori My first oil change on my new car. Matt made the appointment for me. Everything was all set up when I arrived. Car was done faster than what they originally told me. Everyone was friendly and helpful. More