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Golf Mill Chevrolet - Service Center

Niles, IL

4.3
492 Reviews

492 Reviews of Golf Mill Chevrolet - Service Center

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September 11, 2023

BOB WAS GREAT AS WELL. THE ENTIRE PROCESS WAS AWESOME. I WILL CONTINUE DOING BUSINESS WITH GMC. More

by terrym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracee Wilson, Sean Carus
September 07, 2023

Sean was every helpful! ., & his crew! He was on task, nice, great communication and just an awesome person! More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Carus
September 07, 2023

Very clean and staff was very helpful. Everyone there was friendly. I will return. Thanks More

by TORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracee Wilson, Sean Carus
September 05, 2023

Excellent dealership with a professional service department. I would recommend them for all around customer satisfaction More

by JFMS7321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracee Wilson
August 31, 2023

I've been in twice now in the last few weeks for oil/tires as well as a seat issue and both times it's been great to work with Tracee. Helpful/timely updates and always looking out for her customers More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracee Wilson
August 25, 2023

Very kind people , ready to help when you get there. Good customer service, very clean place More

by MJG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Carus
August 23, 2023

Tracee did a great job with the vehicle intake, keeping me informed of what the problem was and when the car would be ready. Very nice, personable, and professional! More

by TROUNTREE7796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracee Wilson
August 23, 2023

Tracie was great. Had a nice time chatting with Dan who introduced me to Art and Bob More

by SCHMAL97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracee Wilson, Sean Carus
August 22, 2023

Employees not friendly. Took almost 2hr for oil change. No car wash after service Customer service ot good Seems like you only have one mechanic doing it all. Not a very More

by rjp810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracee Wilson
Aug 22, 2023 -

Golf Mill Chevrolet responded

Rickie Pacaccio – we apologize if you feel as though our customer service was not up to par. As Tracee explained, upon you checking in, she was the only Service Advisor available. The “other” young lady you referenced is responsible for scheduling service visits, not completing customer write-ups. Unfortunately, employees ‘call off’ and Monday was one of those days. According to your repair order, you checked in at 8:50 a.m. and your 2014 Corvette oil change and multi-point inspection, was completed by 10:20 a.m. Your wait time was 90 minutes. In the year since your last visit, a car wash was not installed, therefore, a wash was not available after your service visit. We have updated our records to note that you no longer wish to service with Golf Mill Chevrolet. Thank you for your feedback and safe travels.

August 20, 2023

Always pleasant, always thorough and usually quick in getting the job done. Service staff is very personable. More

by JFMS7321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracee Wilson
Aug 22, 2023 -

Golf Mill Chevrolet responded

Hello, we are glad we could help!

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