Golf Mill Chevrolet
Niles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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I was in for an issue with my transmission. I was told that it was a known issue and they did the re-set and replaced the transmission fluid. They said to drive it for 100-200 miles for the fix to set in that it was a known issue and they did the re-set and replaced the transmission fluid. They said to drive it for 100-200 miles for the fix to set in and if not better to call back. The problem still was happening so they told me to bring it back. I did...waited at home all day with no car. Then they said they could not fix it and I have to bring it to another dealership with a transmission specialist, which they do not have there. This second visit was a complete waste of time and effort and they should have told me this before I bothered to come. I am very close to 60k miles on my car when my warranty will expire so this was a huge inconvenience. They were very nice but this was a hassle that should have been avoided. More
I wanted a few things to be fixed on the truck and it's not been happening I bought the truck August 31st it's been 3 weeks and my car is still not been fixed not been happening I bought the truck August 31st it's been 3 weeks and my car is still not been fixed More
Customer service was very friendly and professional. They treated me like I really mattered. I'm very pleased with my purchase and the service. treated me like I really mattered. I'm very pleased with my purchase and the service. More
Positive experience and great customer service. Courteous staff and my car was serviced in about an hour. Maria was friendly and acted professionally. staff and my car was serviced in about an hour. Maria was friendly and acted professionally. More
Easy to set up appointment.Work was done in a timely Easy to set up appointment. Work was done in a timely manner. Updated throughout the repair process. Helpful despite all the ongoing construction. Easy to set up appointment. Work was done in a timely manner. Updated throughout the repair process. Helpful despite all the ongoing construction. More
Gulf Mill called me after the strike to bring my certified used car in for my free oil change and engine filter . I was told it would take 18 minutes for the oil change and 2 minutes for the air f certified used car in for my free oil change and engine filter . I was told it would take 18 minutes for the oil change and 2 minutes for the air filter. I waited 1 1/2 hours for the job to be done. I was handed a bill for 173.00. After another period of time they agreed I was entitled to a free oil change and than lower the bill to 73.00 . I have driven this car 5000 miles and they changed the cabin air filter, a 20000 part, billing me 73.00 for a 13.00 part at auto zone and seven screw repair. The clown show continued with the service manager ,Dalles, coming out and stated they would put back the old filter if I would go back to the construction trailer and wait another hour. I gave them their blood money of 73 and left to become a very talkative negative customer. First stop was ABT were 11 people heard my story when a Golf Mill sales man called me while I was shopping at ABT. The ABT sale man stated I was a little boisterous and many people just stopped and listen. Second was a family function with 36 people which included four of Brederman chevy new car customers. I really doubt they will return to Golf Mill Chevy. More