Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Golf Mill Chevrolet
Niles, IL
800 Reviews
The Golf Mill Chevrolet sales team is focused on ensuring your experience with our dealership exceeds your highest expectations, and that you find the right car to suit your lifestyle.
See our best offers at Golf Mill Chevrolet in Niles, IL. Find the latest specials on new car, truck, SUV, rebates, service coupons, oil changes, brake repair, batteries and more only at Golf Mill Chevrolet.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 800 reviews
November 24, 2024
Thank you being nice & explaining things. Above all for keeping us all safe. It important. Above all for keeping us all safe. It important. More
by Claribel Balthazar
Verified CustomerEmployees Worked With
November 23, 2024
I had the worst experience at Golf Mill, and I will not be back. It had nothing to do with Raelynn, but all to do with the service manager Mark, and Jessica. On Friday Nov, 15th. I called the dealership be be back. It had nothing to do with Raelynn, but all to do with the service manager Mark, and Jessica. On Friday Nov, 15th. I called the dealership because my brakes that had been replaced a year prior were rubbing. I spoke with Jessica on the phone, and explained to her that my brakes should not be out after 1 year. She told me that it was my driving habits. I told her my driving habits had not changed. She sets up my appointment, and when it comes over it has the following note. “Brake System Diagnosis • cs wore through brakes in less than a year and is very unhappy. i advised him that his driving habits could pay contribution to this issue. customer didnt listen to me” now I’m not exactly sure why Jessica felt she should have an opinion when she didn’t even work at the dealership when my brakes were originally installed. Last year I had my front and rear brakes done separately, but both at Golf Mill. Each time they were done I had to come back because my alignment was off and I almost crashed my car on the Stevenson heading to work as my car was pulling to the left. When I arrived at the dealership on Monday the 18th. I asked Raelyn if she could tell me who set my appointment as I wanted to speak with a manager. She told me that it was Jessica who set the appointment, and that Mark was the manager. When I showed Mark what Jessica had written. He said that he didn’t see that problem. The fact that I had to explain professionalism to a service manager was beyond troubling to me. I took a seat so that my car could be looked at. Raelyn came back and told me that my front brakes were gone and that it was going to cost me $867. I explained to her my brakes were barely over a year old. There should be no way that they are that bad. I asked her to get the manager. She took me to Mark. I asked how are my brakes that bad after a year. That they should last 40k miles for city driving and 60k for highway. Which is 3 years. He tried to tell me that it was my driving habits. I told him I come from a UAW family. We will not insult my intelligence. He brought out the notes from last year when I had to come back because my brakes and alignment was done correctly. I told him I’m aware. You all did the work. He told me I drove 25k miles. To which I replied those were highway miles, and if that’s the metric you are using, I should get 35k more miles out of these brakes. He then responded to me and said that he doesn’t come to my place of employment and tell me how to do my job. He said he could take 15% off, and bring the price down to $715. I told him to get my car and I would go elsewhere. That I was not paying that for brakes that were replace a year ago. I took my car to a body shop in the area. The did my brakes for 649 out the door. They explained that the calipers were on too tight. That they ground down my brakes. They also took pics for me. It is sad to see that Customer Service is not a priority for Golf Mill. More
by MARQU122
November 20, 2024
I received quick and efficient service. Waiting area is very nice. I will definitely be back. Waiting area is very nice. I will definitely be back. More
by ABSRD1
Employees Worked With
November 14, 2024
Although I received not so good news about my vehicle, I appreciated Kenzie and Brian’s (I think that was his name), the technician, assistance and honesty. appreciated Kenzie and Brian’s (I think that was his name), the technician, assistance and honesty. More
by Chrizel1506
November 12, 2024
Great service and profesional approach,definitely will come back to this place for more service,thank you!!! come back to this place for more service,thank you!!! More
by norbas73
Employees Worked With
November 12, 2024
Got me in last minute to repair a tire! Other words to get to 15 Other words to get to 15 More
by HOYTDEANNA
Employees Worked With
November 12, 2024
Very easy process. My first oil change on my new car. Matt made the appointment for me. Everything was all set up when I arrived. Car was done faster than what they ori My first oil change on my new car. Matt made the appointment for me. Everything was all set up when I arrived. Car was done faster than what they originally told me. Everyone was friendly and helpful. More
by SGREENIE00
November 09, 2024
Quick, responsive, and attentive approach to taking care of the customer. The service advisor did a great job. of the customer. The service advisor did a great job. More
by RUDYCERRONE
Employees Worked With
November 08, 2024
Once again, Golf Mill Chevrolet met and exceeded my expectations. It as so easy to schedule all the work I needed simply by going online. That started up the communication link with Golf Mill Chevrol expectations. It as so easy to schedule all the work I needed simply by going online. That started up the communication link with Golf Mill Chevrolet where I received email reminders and recommendations. On arrival, I reviewed all my needs with the service rep -- who called me soon after to notify me my Traverse was ready to pick up. The price was actually less than I expected. Great service, fair pricing and the most friendly service people one could ask for. No doubt I will continue going back. More
by WEINBERG
November 08, 2024
Name was to be changed from Thomas to Tom and Patricia to Pat when we were there to Pat when we were there More
by TA9082IL
