Golden Circle Ford Lincoln

Great service! !! Golden circle ford lincoln in jackson, tn is a great dealership. The staff from the agents to the managers are very helpful and trying all they !! Golden circle ford lincoln in jackson, tn is a great dealership. The staff from the agents to the managers are very helpful and trying all they can to give a customer service satisfaction. My family were very thankful especially to Rachel Haggard and the managers that help us for our 2nd purchase of Lincoln vehicle. Rachel were very professional, respectful, and very flexible to help us with our new Lincoln Nautilus which is an excellent vehicle. This car reminds me of Michael Mcconaughey of how luxurious is the vehicle. I love my Lincoln Nautilus, just love it. Thank you so much Rachel , the staffing, and the management for great customer service! More

. I purchased a $70,000 truck over the phone from Golden circle Ford 3 months ago. The day it was delivered to my house I drove the truck and noticed i I purchased a $70,000 truck over the phone from Golden circle Ford 3 months ago. The day it was delivered to my house I drove the truck and noticed it had a lot of major issues I was lied to about. They assured me the truck was in excellent condition. But the truck was not. It was very shaky all over the road when driving. I purchased brand new tires at the cost of $2,500 to see if that would fix the issue. It did not fix it. I then purchased new shocks all the way around in hopes to fix it for $600. That also did not fix it. I even purchased one new wheel for the truck also that did nothing to fix it. I called Golden Circle Ford and was put into contact with Champ Chambliss the general manager. He offered to pay $2,500 to have my local ford dealership fix it. They kept my truck and fixed a lot of issues in the front end of the truck. But again it did not fix the truck. I have been in constant contact with Sammy the salesman and Champ Chambliss the general manager at Golden Circle Ford since the day I purchased the truck letting them know of the issues with the truck and that I was lied to about it’s condition. Today I contacted Champ Chambliss at the ford dealership and advised him that the truck was not what they told me it was at all and I would like for them to purchase it back. He offered me $60,000 and that’s all he said he would go on it. I have put over $3,000 in the truck also purchased an extended warranty through Golden Circle. I told him I don’t mind taking somewhat of a loss on it. But I paid over $70,000 and have put even more into it after being lied to. I asked that they at least give me $65,000 back on it being I have only had it 3 months and most of that time it’s been in my local Ford dealerships shop. I have not even put 5,000 on the truck. Now I have over $73,000 in a diesel truck that I cannot even safely pull anything with. Numerous things wrong with this truck the day it was delivered to my house. More

I was very pleased with my purchase here. Chase Minton took very good care of our needs! And also, thank you Jackie for getting it all lined up! Excellent customer service all the way around! Chase Minton took very good care of our needs! And also, thank you Jackie for getting it all lined up! Excellent customer service all the way around! More

We purchased a car from Golden Circle Ford from Nashville without visiting them onsite. This dealer was extremely helpful in finding what we needed. Jeremy, the sales rep, took our calls at all hours of th without visiting them onsite. This dealer was extremely helpful in finding what we needed. Jeremy, the sales rep, took our calls at all hours of the day for the many questions we had for him. Once we settled on the car he then drove it all the way to Nashville to deliver it to us that very night! Super friendly and knowledgeable service out of Jeremy from start to finish. 1st class customer service out of him! Highly recommend! More

Poor customer service, our car was delivered scratched and damaged and they don't want to be responsible for this. They dont show you real pictures of the car and try to hide all issues. After selling onl and damaged and they don't want to be responsible for this. They dont show you real pictures of the car and try to hide all issues. After selling only apologizes from them, be aware More

2022 Ford F-250 platinum I purchased online after being assured everything was in great shape. What a lie. As soon as I received it I could tell the front end was messed up. Trac bar replacement and ball j assured everything was in great shape. What a lie. As soon as I received it I could tell the front end was messed up. Trac bar replacement and ball joint. Holes in the roof from someone having antennas on it. Numerous paint chips all over it. Crome strip missing on power steps. Would never buy from them again. You pay over $70,000 for a truck and Golden Circle Ford gives me a money pit. More

Bought a car from there for the second time, Mr Perry sold us the suv & Ms. Racheal took care of us afterwards when we had to bring the suv back a few days for detailing due to the holiday & etc.they’re sold us the suv & Ms. Racheal took care of us afterwards when we had to bring the suv back a few days for detailing due to the holiday & etc.they’re both awesome. More

purchased a 21 ranger inn 11/21 - unable to get it into service after numerous calls and transfers to get on the "list" for a loaner. (disabled vet with numerous Dr visits). Scheduled for 7-23! NO LOANER service after numerous calls and transfers to get on the "list" for a loaner. (disabled vet with numerous Dr visits). Scheduled for 7-23! NO LOANER! Had to reschedule for 8-23. Did nothing to the vehicle, sat for a week and charged 335.86. Looking for a Ford? You a vet? GO SOMEWHERE ELSE!!!!!!! More

Excellent service. Rachel goes above and beyond to meet our needs. She will get our return business for sure Rachel goes above and beyond to meet our needs. She will get our return business for sure More

Didn’t make time to answer simple specific questions, but made time to spam me with generic emails and with text messages telling me when other people were test driving it made time to spam me with generic emails and with text messages telling me when other people were test driving it More