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Gold Rush Subaru

Auburn, CA

4.9
128 Reviews

670 Grass Valley Hwy

Auburn, CA

95603

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Showing 128 reviews

September 12, 2020

I have called them 3 times in two days to answer a question about a sensor that was replaced in may and I'm having the same issues in September 2020. I have still not received a return call. Pretty po More

by millers1193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Left voice mail and two verbal messages to service
April 17, 2020

The dealership is great. Our service rep, Collin, gave us updates at every step towards getting our vehicle serviced. Couldn't ask for a better crew. Thank you Gold Rush Subaru. More

by VJ Kadlecek
Recommend Dealer
Yes
Employees Worked With
Collin
December 30, 2019

They really treat you like Family! I know it's an "oxymoron"; "Trustworthy CAR-Salesmen", but they really exist at Gold Rush Subaru. They really treat you like family. No bate and swi More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lanza, Jim Sturgis. and James Woolley
September 24, 2019

Installation of sound system speakers Gold Rush Subaru installed tweeter speakers in our 2015 Subaru Forester. The installation was excellent and the sound system is excellent! Mike Cicc More

by Gold Rush Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ciccarella
September 16, 2019

Interested in ensuring customers are satisfied I've always had good service at Gold Rush Subaru-timely service and quality work. Recently,I had a problem with a car part that was just over the war More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colleen
August 06, 2019

A No Pressure, No B.S. experience I bought a new used car from Gold Rush Subaru just yesterday. I emailed several Subaru dealers beforehand, telling them that I didn't want a hassle, d More

by jazzthecat
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay, Jerry, Jim
July 31, 2019

manufacturer versus dealership This is a wonderful dealership! My issue is that I have a brand new Forrester and the paint is coming off. It's been less than 60 days. That's not More

by paintfreak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember and not his fault Ray Martin
July 11, 2019

Extraordinary service I was in for a regular oil change and learned that my brakes were in bad shape. Due to my travel schedule, it was imperative that I got them fixed tha More

by GV95945lj!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
July 04, 2019

Service for my Subaru The service department is great. We have been having our Subarus serviced at Gold Rush Subaru for 15 years and habe dealt with Mike Ciccarella most of More

by Gretchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ciccarella
May 28, 2019

Easy and no fuss! We were not looking to necessarily buy the day we bought - but our salesperson was friendly and not aggressive and just let us ask questions and was v More

by DeannaandJohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Martin, Sales Manager (can't remember name) and the finance guy (can't remember name but was recovering from 2 broken legs!)
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