Gold Rush Subaru
Auburn, CA
Filter Reviews by Keyword
By Type
Showing 128 reviews
The dealership is small but lovely We had a nice experience each time we visited it It is clean and well organized with a good variety of new and used vehicles Our salesman was friendly pleasant experience each time we visited it It is clean and well organized with a good variety of new and used vehicles Our salesman was friendly pleasant helpful and took enough time with us that we were to find and purchase a beautiful new car More
This was the best car buying experience I have ever had. I bought a Crosstrek in February for my wife, and liked it so much I bought another one in March for myself. I highly recommend Gold Rush for anyon I bought a Crosstrek in February for my wife, and liked it so much I bought another one in March for myself. I highly recommend Gold Rush for anyone looking to buy a car. More
My husband and I had a great time purchasing our truck through Gold Rush Subaru/Chevrolet today. Alex went above and beyond to give us all the information we needed to make the important decisions when bu through Gold Rush Subaru/Chevrolet today. Alex went above and beyond to give us all the information we needed to make the important decisions when buying a vehicle. The whole team was friendly knowledgeable and made us feel like part of the family. Alex is easy going, not pushy, and smart and funny. We know that we will be able to count on them in the future if we have any questions, concerns or if we need to consult them for repair or accessories. Thank you for providing great customer service-such a rare find! More
Jessica made the experience seamless. I can not express how satisfied I am with this recent experience with Gold Rush Subaru. Hands down the best customer service I have ever encountered I can not express how satisfied I am with this recent experience with Gold Rush Subaru. Hands down the best customer service I have ever encountered in the process of getting a new car. Thank you, Jessica. More
Came all the way from Eureka to buy new Forester and very happy we did. Just the car we wanted at a fair price. Nick in sales and Jay in finance did an excellent job in making our purchase a positive experie happy we did. Just the car we wanted at a fair price. Nick in sales and Jay in finance did an excellent job in making our purchase a positive experience. Tiffany - delivery specialist provided excellent assistance in helping us get acquainted to all the new technology. My wife and I are very happy with our new car purchase. Many thanks to Gold rush Subaru and their professional staff for making our new car purchase a successful and pleasant experience. More
Unfortunately I just had my first and last experience at Unfortunately I just had my first and last experience at this place. I was absolutely shocked by how I was treated by the man I spoke to and would Unfortunately I just had my first and last experience at this place. I was absolutely shocked by how I was treated by the man I spoke to and would certainly never buy a car from this establishment. I went in today all ready to pay cash for a new car. I found the asking price online and then below that the cash price. I called ahead to make an appointment and went in all ready to purchase. The person I spoke to said there had "been a mistake" and went and showed my phone to the manager. It clearly listed the cash price for the individual car. The man who I spoke to came back and unapologetically handed me my phone back and said it was a mistake and there was no way the manager would honor it. I couldn't believe it - I asked to speak to the manager hoping he could explain this to me. The man who I was talking to said the manager is unavailable and to take my business elsewhere. Wow. Still in shock. Thanks Gold Rush Subaru. Super kind, honest, and trustworthy...not! More
Two days ago I was in Auburn doing errands and when I got into my '18 Subaru Forester, my low tire pressure light came on. It was close to 5 so I was afraid businesses would be closing, but wanted my tires c into my '18 Subaru Forester, my low tire pressure light came on. It was close to 5 so I was afraid businesses would be closing, but wanted my tires checked before I drove home to Georgetown. I stopped by Gold Rush Subaru and even though it was quitting time, they welcomed me in, checked the pressure, found it to be very low, put on my spare and said they would check the tire thoroughly the next day, and if it could be repaired, they would fix it free of charge. They did exactly that, and I was able to go in and have the repaired tire remounted and be on my way. Colin and his crew were friendly, helpful and efficient in helping me when I needed it even though I did not purchase my car there or take it there to be serviced. More
People are friendly and informative. I don’t give perfect scores! The only minus is the location on 49 and traffic at times, I like the low pressure atmosphere and internet convenience. scores! The only minus is the location on 49 and traffic at times, I like the low pressure atmosphere and internet convenience. More