Gold Rush Subaru

Outstanding Performance as usual from Gold Rush Subaru. They are like family and always have been They are like family and always have been More

They are a wonderful organization. They take care of me and I trust them to help me in the future. They take care of me and I trust them to help me in the future. More

Terrible customer service. Do not buy a car or get any service performed at this dealership. Purchased a new 2024 Subaru Forester from Gold Rush Subaru in Auburn Ca. The rea Do not buy a car or get any service performed at this dealership. Purchased a new 2024 Subaru Forester from Gold Rush Subaru in Auburn Ca. The rear hatch has issued and won’t close correctly, the auto close button does not work, radio stops working etc. Brought the vehicle for service and told service tech about the issues. He told me that I should expect that from Subarus and obviously I was a first time Subaru owner. I asked if it was under warranty and was told these are typical issues that I would have to pay if I wanted them to be fixed and Subaru only warranties certain engine issues on new cars and nothing else. I called Subaru corporate multiple times and they dropped call on me once and the second time they said they would send be a claim number but never did. The told me that I should try another dealership in a different town and they might be able to help? I have written numerous complaints with no solutions. The car has 4,200 miles on it and has factory defects that neither the dealership or Subaru are willing to fix. Next stop Ca Department Of Consumer Affairs for a lemon law claim . I have it in writing when I bought the brand new car that it was to include a factory warranty. I have been told by Subaru corporate that the issues that I have are covered by the warranty but they can’t help me with making the dealer fix the vehicle? More

My daughter and I bought a used 2021 Subaru Crosstrek yesterday from GoldRush, and the experience was great. Edgar was our point guy/salesman, and he answered all of your questions, there was no hard sa yesterday from GoldRush, and the experience was great. Edgar was our point guy/salesman, and he answered all of your questions, there was no hard sale pressure, and everything went very smoothly. And signing the paperwork in the finance department was also very easy and straightforward, and once again, with no high pressure "buy these extras" sales talk. I would definitely recommend GoldRush as a dealership to use. More

What more can I say other than this is the "fourth" Subaru Forester we purchased through Gold Rush. Of course, all service appointments were done there as well. Everything has been to our satisfactio Subaru Forester we purchased through Gold Rush. Of course, all service appointments were done there as well. Everything has been to our satisfaction through the years. More

Start to finish the best car buying experience I’ve ever had in 74 years. had in 74 years. More

They were on time for my appointment. They were very considerate and knowledgeable, and gave me a fair price for the service. They were very considerate and knowledgeable, and gave me a fair price for the service. More

Chip Mitchell is the best salesman. Bought my fifth Subaru there and chip Mitchell was excellent.He answered all my questions and took the time to make sure I was happy with the purchas Bought my fifth Subaru there and chip Mitchell was excellent.He answered all my questions and took the time to make sure I was happy with the purchase . Very professional and courteous. Would work with him again in the future. Gold Rush Subaru is lucky to have him as an employee. Barry Q More

Have bought two Foresters there and at 76 years old I have purchased a lot of cars in my years, and I can say that the last two at Gold Rush were the most pleasant of all, great professional staff that d have purchased a lot of cars in my years, and I can say that the last two at Gold Rush were the most pleasant of all, great professional staff that doesn't waste your time. More

We recently purchased our second new Subaru. This time we dealt with Gold Rush dealership, We have had our first Subaru maintained by Gold Rush since moving back to their area. Deal on the new F This time we dealt with Gold Rush dealership, We have had our first Subaru maintained by Gold Rush since moving back to their area. Deal on the new Forester went smoothly. More