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Glynn Smith Chevrolet GMC

Opelika, AL

3.3
287 Reviews

600 Columbus Pkwy

Opelika, AL

36801

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Showing 287 reviews

December 21, 2024

Do not trust this dealership. Spoke to Rico multiple times about purchasing a used vehicle they had on lot. Negotiated a price after discussing my trade and sending multiple pictu More

by davec248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
RICO THE JOKE, Mike Core, Michael Lee
September 10, 2024

Purchased a 2024 GMC 1500 SLT 4x4 from Glynn Smith. Our salesman, Michael Davila, was excellent and made the buying process easy. We were then taken care of by Michael Lee in Finance who did an outst More

by redfoxe1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Davila, Michael Lee
Sep 11, 2024 -

Glynn Smith Chevrolet GMC responded

Thank you for choosing Glynn Smith Chevrolet GMC for your recent purchase of a 2024 GMC 1500 SLT 4x4! I am glad myself and Michael were able to provide you with great service and made your experience easy and smooth. We appreciate your loyalty as a repeat customer and thank you for recommending us. We look forward to assisting you again in the future! Sincerely, Michael Lee | Business Manager | 334-610-0676

August 27, 2024

DROVE 2. 5HRS TO BUY OUR 15OO-Z71 FROM ROB AND KENNY IN 2023. NOW I HAVE TO REPLACE ANOTHER COMPANY TRUCK AND I MADE ONE CALL TO ORDER MY NEW 3500HD. GLYNN SMI More

by WRH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Senn, Matt Thompson
Aug 27, 2024 -

Glynn Smith Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear that you made the drive to Glynn Smith Chevrolet GMC to purchase your 1500-Z71 and that Rob and Kenny provided you with such great service. It's fantastic to know that you felt confident enough to return for your new 3500HD. We truly appreciate your support and look forward to serving you and your company's needs in the future! Please don’t hesitate to reach out if you need anything else. Safe travels! Sincerely, Michael Lee | Business Manager | 334-610-0676

August 27, 2024

They were outstanding. I looked for months for a new vehicle to get the best price possible. It kept coming back to Glynn Smith. Their prices are hard to beat. Ask for Mike More

by Hometown Valley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Devila
Aug 27, 2024 -

Glynn Smith Chevrolet GMC responded

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience while searching for your new vehicle. It's great to know that our prices stood out to you, and we appreciate the shoutout for Mike, he’s truly dedicated to providing excellent service. We look forward to seeing you again at Glynn Smith Chevrolet GMC! Sincerely, Michael Lee | Business Manager | 334-610-0676

August 07, 2024

Can’t say enough good things about this dealership and my sales associate Justin! Price was so good I drove 4 hours to trade with them! More

by William
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Holloway, Brian Bonner
Aug 07, 2024 -

Glynn Smith Chevrolet GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Glynn Smith Chevrolet GMC and that Justin was able to assist you effectively. It means a lot to us that you traveled four hours to trade with us. We look forward to seeing you again and appreciate you sharing your experience! Sincerely, Michael Lee | Business Manager | 334-610-0676

March 07, 2024

They quoted a price through an IPhone text. Then deleted, erased, or unsent the message. After everything was said this $31,800 Traverse was over 40k with no rebates whatsoever. They are CROOKS More

by Rod
Recommend Dealer
No
Employees Worked With
Not sure of salesman’s name
Mar 11, 2024 -

Glynn Smith Chevrolet GMC responded

On behalf of Glynn Smith Chevrolet GMC, I would like to express our appreciation for the time you took to share your experience. It seems as though we do not have your name in our records nor do not quote prices as you described. Is it possible that you had this experience with a different dealership? Providing a positive experience is our top priority. If you would like to discuss your experience further, please reach out to me at 334-610-0676 as I would like to learn more about your experience. Sincerely, Michael Lee Business Manager

February 18, 2024

Don’t honor AD prices. Watch out for add ons(gap ins, paint protection,anything they can slip you. More

by Mulacat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Lee, Kenny Senn
Feb 21, 2024 -

Glynn Smith Chevrolet GMC responded

Thank you for providing us with your feedback. However, I am trying to find your information in our system to reach out to you directly to discuss what you have detailed in your review since it does not reflect the standard of customer service, we hold ourselves too. We do in fact honor our Ad prices and the add-ons we offer are at a convenience to the customer and some of these add-ons are required to be offered by law, but we allow all of our customers to decline the add-ons if they wish. Please contact me at your earliest convenience so we can discuss your experience in more detail and get the necessary information for our system. Sincerely, Michael Lee | Business Manager | 334-610-0676

December 27, 2023

Glenn Smith Chevrolet GMC salespeople were friendly, professional, courteous, and understanding. The salesperson who started the sale of the car had a family emergency when I went to pick up the car, More

by Happy Camper!!!
Recommend Dealer
Yes
Employees Worked With
Michael Gayles, Michael Lee
Dec 28, 2023 -

Glynn Smith Chevrolet GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Michael Lee | Business Manager | 334-610-0676

July 04, 2023

After being a very loyal customer ,3 trucks later. . I called and talked with the GM Manager about a problem with the 4th truck I brought from them. Did not help , I was told it seem like I was the onl More

by Jh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not listed saleman (TY) GM Manager Jared
Jul 06, 2023 -

Glynn Smith Chevrolet GMC responded

Thank you for providing us with your feedback. Our records show that we have not been in contact with you about any situation for over a year. If there is anything you would like to discuss, please feel free to contact me at your earliest convenience and we can work on moving forward in a positive direction. Sincerely, Michael Lee | Business Manager | 334-610-0676

May 26, 2023

Went in for service, had an issue that was easily taken care of. While I was waiting a member of their sales team asked if I would like to see the newer version of my car. I had time to look, but I was N More

by Billy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Norris sales , Michael Lee, Jane Heaster
May 30, 2023 -

Glynn Smith Chevrolet GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, JP Harper | Service Manager | (334) 610-0676

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