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Gloucester Toyota - Service Center

Gloucester, VA

4.9
153 Reviews

153 Reviews of Gloucester Toyota - Service Center

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November 20, 2023

Good service and reasonable prices. Wait times tend to be long. Friendly staff in the shop and checkout. More

by magnaninick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shirley Winter
October 07, 2023

I bought my vehicle and have all my services done here. They are professional and service oriented. More

by Joelabella9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Efficient and friendly service situated in a small and comfortable facility. Gloucester Toyota is great! More

by Ken Bowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shirley Winter
October 06, 2023

They sold me a late model used car, 2021 Mazda CX9. I purchased it in June 2023. Everything looked great until I took it in for scheduled maintenance in Sep. After the oil change and tire rotation was More

by Larry
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Cameron Barrow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Tate
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

We started with Gloucester Toyota in 2015 when we purchased our RAV4 and then in March we purchased our 2023 Highlander which, as the main driver, I am very pleased with it. All employees are always More

by Gen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Barrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shirley Winter
September 17, 2023

They usually get my service done in a timely fashion and the prices are better than most More

by vaughanhoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

We are so fortunate to have Gloucester Toyota in our area! I have owned 3 Toyotas over the years and their Service Department has ALWAYS been very capable, on time, and so easy to work with. It's one More

by vickipop2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Very friendly staff that tries their best to do everything that you need done to your vehicle. More

by Freyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shirley Winter
September 06, 2023

Top notch customer service and attention! Kept me informed of my vehicle status while I waited. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

Great service as always! Holly Justin and angus always a great team and all people are kind and polite! More

by davebarrow490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shirley Winter
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