Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gloucester Toyota
Gloucester, VA
484 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 484 reviews
September 06, 2023
Top notch customer service and attention! Kept me informed of my vehicle status while I waited. Kept me informed of my vehicle status while I waited. More
by Kevin
Employees Worked With
September 04, 2023
Great service as always! Holly Justin and angus always a great team and all people are kind and polite! Holly Justin and angus always a great team and all people are kind and polite! More
by davebarrow490
August 26, 2023
Aug 25 The Service is really great group was in and out really fast.I would like to thank Doug and his group. out really fast.I would like to thank Doug and his group. More
by Jim
Employees Worked With
Other Employees :
Shirley Winter
August 22, 2023
It was fast and professional,the people were respectful and courteous.The maintenance was done in a timely manner. Very Hospitable and courteous and courteous.The maintenance was done in a timely manner. Very Hospitable and courteous More
by J
August 22, 2023
Bought a new 2023 Tacoma Trail Edition from Gloucester Toyota on 8/21/2023. Could not have asked for a better, easier experience. Our salesperson Steve and manager Tony were both honest, knowledgeable, an Toyota on 8/21/2023. Could not have asked for a better, easier experience. Our salesperson Steve and manager Tony were both honest, knowledgeable, and friendly. I would absolutely recommend the team at Gloucester Toyota. More
by NRyan
August 19, 2023
The most professional service people I have dealt with. I wouldn’t think of taking my RAV 4 anywhere else but Gloucester for service . I wouldn’t think of taking my RAV 4 anywhere else but Gloucester for service . More
by Laura
August 19, 2023
It was fast and professional,the people were respectful and courteous.The maintenance was done in a timely manner. and courteous.The maintenance was done in a timely manner. More
by krw55
August 18, 2023
Staff was pleasant and responsive . arrived early didn’t have to wait , took my car in right away. Would go back again. arrived early didn’t have to wait , took my car in right away. Would go back again. More
by Kim
Employees Worked With
August 08, 2023
They are awesome, very professional and caring. I will continue to do business with them. I will continue to do business with them. More
by Bhmartin51
Employees Worked With
Other Employees :
Shirley Winter
August 06, 2023
The service department is very friendly and efficient. Always makes sure that you get the right service for your appointment. Also checked when my Virginia inspection was due in August and did the updat Always makes sure that you get the right service for your appointment. Also checked when my Virginia inspection was due in August and did the update which saved a visit to take care of at a different time. Love dealing with the service department. Bonus when paying, the lady is friendly and kind to all customers! More
by boone310
Employees Worked With
