Glockner South Point Ford

Since the sale of my car nearly nine months ago, my salesman, Quander Wilson, has followed up with me several times making sure that all of my questions have been addressed. In addition, the customer salesman, Quander Wilson, has followed up with me several times making sure that all of my questions have been addressed. In addition, the customer service department has been wonderful. I've had two appointments for routine maintenance. During the first appointment, my car was detailed, and the oil was changed. The technician took the time to show me how to properly care for the special paint on my car and even gave me a spray cleaner to use when I wash it. The manager also gave me paperwork for a rebate. During the second appointment, the oil was changed, and the tires were rotated. The technician also checked for wear on component parts and installed new wipers because he noticed streaking on the windshield. He explained that this was covered by the warranty, so the new wipers were installed at no additional cost to me. Overall, my experience with Beford Ford has been extremely positive. Quander is a conscientious salesman, and the technicians in the service department have been efficient and thorough. More

I had been car shopping for three weeks looked at every vehicle in a twenty mile radius. I was looking for a new company vehicle and had a set budget that I needed to stay under. Terry was able to show m vehicle in a twenty mile radius. I was looking for a new company vehicle and had a set budget that I needed to stay under. Terry was able to show me that I would be able to get "more vehicle" for my money. By using a year end rebate program that I didn't know about (but he did) I was able to get $6000.00 more car for $900.00 less money than I had planned. Getting more for less is a great. More

i have bought 2 new cars from this dealer and have had good experiance with both thats why i keep going back.thanks to Sam and LJ good experiance with both thats why i keep going back.thanks to Sam and LJ More

Terry was very helpful and friendly!! We liked the atmosphere of the dealership overall because we didn't feel like we were being pushed into anything and he didn't ask a bunch of personal questions. atmosphere of the dealership overall because we didn't feel like we were being pushed into anything and he didn't ask a bunch of personal questions. We have been to quite a few dealerships over the years and rank this one very high. More

John Ford was very personable and helpful when I stopped in yesterday to look at vehicles. He listened to what I was interested in and found just the right car. Thanks. in yesterday to look at vehicles. He listened to what I was interested in and found just the right car. Thanks. More

This was the best experience I have ever had with a dealership. They treated us outstanding!!!! Wonderful, wonderful, wonderful!!! They have certainly earned our business from now on......along with dealership. They treated us outstanding!!!! Wonderful, wonderful, wonderful!!! They have certainly earned our business from now on......along with my parents, sisters, in-laws and any friends that I have that may be looking for a new or used vehicle. Bedford Ford ROCKS!!!! More

bedford southpoint ford is the best place to go for used or a new vehicle you can not get better service anywhere and they go out of their way to make you feel welcome and the most friendly people they go o or a new vehicle you can not get better service anywhere and they go out of their way to make you feel welcome and the most friendly people they go out of their way to accomidate youre needs and personally me and my husband wont go anywhere else. steve bowker is the greatest. More

I am a big fan of the full-size Ford products(Crown Victoria, Grand Marquis) and bought a 2004 Crown Vic last year at Beford Ford. Recently I needed tires, and an email from Beford conveniently arrived Victoria, Grand Marquis) and bought a 2004 Crown Vic last year at Beford Ford. Recently I needed tires, and an email from Beford conveniently arrived notifying me of a tire sale. When I went to Beford to buy tires, I ran into Steve Bowker who I had dealt with before. Steve showed me a loaded 2010 Mercury Grand Marquis. After taking a short drive in the Grand Marquis, I had to have it. Steve, together with the sales manager and the finance manager, made the process pretty painless. I was soon on my way home in my new(to me)Grand Marquis. I would recommend Beford Ford to anyone looking for a new, or pre-owned Ford. More

Terry was very friendly and helpful in finding the vehicle to match my families needs. We also recieved great support from the staff. Thanks J Wade vehicle to match my families needs. We also recieved great support from the staff. Thanks J Wade More

This auto dealership was the MOST friendly, honest, upfront, professional dealership I have ever dealt with in my 66 years. They gave me a very fair train-in value for my transmission troubled 2003 Ch upfront, professional dealership I have ever dealt with in my 66 years. They gave me a very fair train-in value for my transmission troubled 2003 Chevy Trailblazer and saved me as much money as they could by offering me corporate warranty discounts. They were upfront by showing me all costs and fees that I would incur and even showed me the CarFax without my asking for it. The three employees mentioned above really made me feel right at home and were genuinely interest in my needs. The sales staff listened to my desires and needs and recommended a vehicle according to my lifestyle and product requirements and payment range. They did not try to show and push something that I could not afford or did not want. They were adamant about their making full disclosure. I appreciated such professionalism and courtesy. I just cannot say too many nice things about this dealership. As a matter of fact, I have already refered a potential customer to Bedford South Point Ford. I related to them that my vehicle was having tranmission troubles and I was in need of transportation. They could have taken advantage of my somewhat difficult situation ,since I was visiting the area from Pennsylvania, but did not. Monica Runyon assisted me with my title transfer, payment arrangements with the banks, all paper work and warranty information. Monica did these tasks efficiently, cheerfully and professionally. These employees did an exemplary job for me the customer and represented Bedford South Point Ford and Ford Motor Corporation in a commendable fashion. More