Glockner Honda Toyota
Portsmouth, OH
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very helpful and understanding. could not have asked for better. very responsive to my inquiries and prompt in returning telephone calls. price seemed very fair and desired vehicle was locate and mad availa better. very responsive to my inquiries and prompt in returning telephone calls. price seemed very fair and desired vehicle was locate and mad available in desired time frame. process and timing was explained an all went according to that discussion. More
Friendly, always smiling, energetic, service representatives who seem to go out of their way to make you feel comfortable while awaiting the return of your vehicle that is being serviced. They representatives who seem to go out of their way to make you feel comfortable while awaiting the return of your vehicle that is being serviced. They are not afraid to interact with their customers even at the risk of receiving negative feed-back. More
It took me awhile to find the car I was looking for, and I finally found it at Glockner Honda Toyota! I am very Happy with the Management, Staff, and cleanliness of this Dealership! It was easy to deal wi I finally found it at Glockner Honda Toyota! I am very Happy with the Management, Staff, and cleanliness of this Dealership! It was easy to deal with everyone and the paperwork was minimal! Thanx Glockners! More
I went to Glockner Honda just to see what kind of cars they had in stock. I was so impressed by their pricing, inventory and sales team that I left in a 2011 Honda Accord. But before I bought my new car I they had in stock. I was so impressed by their pricing, inventory and sales team that I left in a 2011 Honda Accord. But before I bought my new car I wanted to be prepared when walking in there so I spent hours researching the trade in value of my car, the MSRP for the car I wanted to purchase, and I also looked in to different dealerships. I live in Indiana so I stopped by 5 local dealerships to see what they had to offer. The staff was not very friendly and all they were worried about was selling you the most expensive car they had on the lot so they could get a big commission check. When I went to Glockner Honda everything was totally different. They care about meeting your needs and your expectations. They are willing to work with you any and every way possible. And all the hours I spent on the internet researching was good knowledge to have but I didn't really need it. They have something called True Market Pricing. Which means that every vehicle on the lot are priced according to what KBB.com and Edmunds.com suggest others are paying for the same vehicle in the market place. This is great because you don't have to go back and forth with the salesman about the price of the car. They were completely honest about the price of the car because it matched up with the pricing the internet gave me for that area. As far as the trade in value for my car goes they were $50 short of what I wanted out of the car. You can't beat that. I just wanted to say this was the best car buying experience I've ever had. If you want a dealership that is hassle free, friendly and honest go to Glockner Honda. I will definitely go back to buy my next car. More
I have purchased 3 new Toyota Sequoias from this dealership. 2001, 2005, & 2008. Great SUVs which have been kept in the family with my daughter. Glockner Toyota is the only dealership to service dealership. 2001, 2005, & 2008. Great SUVs which have been kept in the family with my daughter. Glockner Toyota is the only dealership to service these SUVs. Great people, friendly service and fair prices. I highly recommend this dealership. More
Communicated what I wanted... he found it !! Unfortunately, I have to write at least 250 characters, so am doing so. Glockner has an employee and customer friendly business practice; unlike othe Unfortunately, I have to write at least 250 characters, so am doing so. Glockner has an employee and customer friendly business practice; unlike others I've experienced. And I appreciate the follow-up on any issue I may have... More
We have purchased three new vehicles from this dealership in the last five years. It has always been a pleasure and they have at times gone way beyond the extra mile in taking care of us. We would and have in the last five years. It has always been a pleasure and they have at times gone way beyond the extra mile in taking care of us. We would and have recommended that our friends and family give them a look when purchasing a car. More
We had a seat belt that somehow had become frayed in the back seat. Since we have a small child we wanted to make sure there was no way the seat belt could fail. The child rides often in the rear seat wit back seat. Since we have a small child we wanted to make sure there was no way the seat belt could fail. The child rides often in the rear seat with the flawed seat belt. I called Mr. Schmidt and ask about repair. He ordered the belt and stayed after work and repaired the seat belt. I know he was late for supper that Night! More
We wanted to purchase a car for my son and we had a particular budget. Glockner Honda/Toyota had exactly what we wanted on the lot at a price we were willing to pay. My wife and I went to the dealers particular budget. Glockner Honda/Toyota had exactly what we wanted on the lot at a price we were willing to pay. My wife and I went to the dealership and test drove the vehicle and were very satisfied so we bought it that day. We went back the next day to pick it up and sign all the appropriate papers. Since it was an all cash deal, we asked that everything be ready so we could simply review the paperwork, sign it and drive away. Our experience went like clockwork. WE have referred several other people and they have all had a great experience purchasing thier vehicles as well. More
Glockner Honda treated us extremely well from the get-go. They were very responsive and handled all of our questions in a friendly and timely manner. They were very upfront with their best pricing and save They were very responsive and handled all of our questions in a friendly and timely manner. They were very upfront with their best pricing and saved us from having to haggle over it too much. They were also very fair with the trade in value for the vehicle we were trading in. They worked with us to install options in the car that we were looking for. They also handled all the paperwork in a very timely manner and everything was accuate. Finally, they made things very easy on us by delivering the vehicle to us even though we were out of town. It was an all around very pleasant experience. More